Fri.Jun 08, 2018

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Nine Times When You Should Thank Your Customers

Eric Jacobsen Blog

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You." Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

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