Beth's Blog: How Nonprofits Can Use Social Media

JULY 26, 2017

Note from Beth: One of the things that I enjoyed most about IFCAsia was the networking opportunities to connect with other people in the region who share interests. One of them was Vincent Law who is doing interesting work with teaching young children about giving and philanthropy. When he told me the name of his program, I got excited because I had done a lot of research and writing about “ PhilanthroKids ” and he mentioned he was inspired in part by that post.

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Tech Soup

JULY 26, 2017

Websites, blog posts, social media, online news — all of these are part of your community's history, but all are ephemeral in nature. Now, the Internet Archive, an expert in preserving online content, is beginning a program to train librarians in web archiving. This program is offered in partnership with WebJunction and with funding from the Institute of Museum and Library Services (IMLS).

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Eric Jacobsen Blog

JULY 26, 2017

If you want to delight your customers, then the book by Steve Curtin, Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver servi

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NonProfit Hub

JULY 26, 2017

Sponsored by Jitasa. Every nonprofit eventually reaches “the hump:” the point at which your organization wants to expand and do even more good for others, but your limited resources and/or personnel won’t allow it. This is frustrating, but it shouldn’t deter you from pushing forward and continuing your work. One of the best ways to make it over the hump is outsourcing.

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Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

Connection Cafe

JULY 26, 2017

Stewardship is defined as the “responsibility of overseeing and protecting something considered worth caring for and preserving.” As nonprofits know well, preserving relationships with donors is imperative to an organization’s success. In philanthropy, the donor stewardship process begins with a donor’s first gift—the end point of the cultivation stage—and is a vital component of your donor retention strategy.

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