Fri.Feb 28, 2020

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New Web Site & Blog

VisionLink

Three Cheers! Pleased to invite everyone to check out our new web site and this re-designed blog site! You've found the blog, the web site is accessible across that menu bar above this posting, or directly at [link]. We hope we've done a great job explaining what we do, and showcasing the systems used by so many amazing customers and thought leaders.

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Stop Asking Your Customers These Typical Questions

Eric Jacobsen Blog

Consider this advice from author Paul R. Timm. He recommends a different twist on asking your customers questions : stop asking your customers the "typical" questions and instead ask them open-ended questions. Here's specifically what Timm recommends: Don't Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all?