Eric Jacobsen Blog
APRIL 8, 2019
One of the most difficult words for anyone, leaders included, to say is, " sorry." Yet, the time will likely come when that's the word you need to say. Research shows that apologizing in a heartfelt way can help you reduce stress and alleviate guilt. In the position of needing to apologize? Do this: Apologize immediately. Say you are sorry. Take responsibility for the situation.
Connection Cafe
APRIL 8, 2019
As stewardship professionals know well, strengthening and preserving relationships with the donors is essential to an institution’s success. In fact, over 50% of higher education institutions are focused on creating more impactful donor stewardship practices in 2019. Stewardship processes are multi-faceted and unique to each institution – there’s no “one size fits all” model.
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