Tue.Dec 05, 2017

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Live Receptionist vs Call Forwarding: Who Wins

Wild Apricot

We have come a long way since those days when forwarded calls usually ended in a voicemail box that nobody bothered to check. Businesses that previously used call forwarding facilities to record customer messages often felt overwhelmed by the sheer number of calls, and simply used to give up calling them back.

Business 151
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How Nonprofits Can Engage an Audience Through Storytelling

ASU Lodestar Center

posted by Chris Giarratana Digital Strategy Consultant. Storytelling is a strategic tool that has been used since the beginning of humanity to transmit a meaningful message to others. Through stories, people can speak out their minds, share wisdom, and pass information to others. Telling a good story can influence the mindset of the audience, and this explains why a lot of businesses today are using this tool to market their brands to their potential customers.

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Infographic: Year-End Giving Secrets to Inspire Your Donors

Donor Search

Did you know 25-35% of giving takes place between Thanksgiving and New Year’s? It’s true! To help you get ahead of the curve this end-of-year season, MobileCause is letting you in on strategic secrets to help you raise more during your year-end giving campaign.

Giving 40
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Value of Nonprofit Board Service for Companies and Their Employees

Connection Cafe

The Nonprofit Board Leadership Study “Better World Leadership” provides new and clear evidence of the leadership development value of nonprofit board service for business people. The findings show that this form of high level, high impact volunteering is an effective pathway for companies to achieve their goals in advancing diversity and inclusion, developing human capital for innovation, and fostering economic development and achieving the U.N.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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A Fundraiser’s Secret Weapon: Data Analytics

Connection Cafe

For 5 years the Blackbaud Institute has brought together experts in the nonprofit sector to speak on a wide variety of topics. From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. In our npEXPERTS Spotlight series we’ll be sharing some of our favorite articles from the past 5 years.