Wed.Apr 11, 2018

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5 Signs Your Nonprofit Needs a New CRM

Everyaction

We all aspire to live by the age-old mantra “if it ain’t broke, don’t fix it,” but often we get so used to our familiar tools and processes that it can be difficult to know when to honestly evaluate them for broken parts. Change can be hard, especially for non-profits that are already stretching their resources and capacity to the maximum, but if you're continually running into the same problems with your CRM, it's probably time to start looking for a better solution to manage your member data.

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Don't Forget Your Middle-Layer Employees. Here's Why.

Eric Jacobsen Blog

As a leader, your focus may gravitate toward your lower level employees and your higher level employees on your team. But, don't forget your middle-layer employees who appreciate your attention and coaching, and your training and opportunities for new challenges. Often these employees are more eager to learn and to tackle new projects because they have the drive to move up and to learn new skills.

professionals

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New Study Explores the Undeveloped Value of New Donors

Connection Cafe

The donor marketplace is changing in dramatic ways. Part one of the Blackbaud Institute’s Vital Signs report showed a sector that has both rebounded from and struggled with the immense technological, economic, and demographic disruption that has shaped the world since the Great Recession. The report indicated that the number of donor households making gifts between 2010 and 2015 dropped, the incidence of donor households adding new organizations to their portfolios declined, and overall

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One Person, One Household, One Key: The Benefits of Using a Unique Identifier on Your Constituent Records

Connection Cafe

A few times a year, my wife and I receive separate but identical mailings from the same nonprofit. The organization gets points for thoroughly reaching out to all constituents. However, the organization could eliminate the duplication of printing and mailing costs if it could act on the fact that we are members of the same household and read the same mail, especially when it’s addressed to both of us.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.