Wed.Jan 09, 2019

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How To Cultivate Enduring Customer Loyalty

Eric Jacobsen Blog

"Today's customers demand something unlike anything they have ever wanted in the past -- a connection with your business," explains Noah Fleming , author of the must-read book , Evergreen. "This means that in order to increase customer loyalty, you need to create a relationship with that customer on a deeper and much more profound level," adds Fleming.

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4 Social Media Features to Add to Your Organization’s Routine

NonProfit Hub

Social media has come a long way in an unbelievably short amount of time, partly because our favorite apps are constantly experimenting with new features that keep us on our toes. Staying up to date on all these new social media features can be overwhelming. Let’s go through some of the basics so you can make an informed decision on which features you should be taking advantage of. 1.

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5 Foundation Trends for 2019: Conquering the Unknown with the Help of Data

Connection Cafe

As we start a new year, it’s a good time to pause and celebrate the great work that your foundation and your peers across the social sector accomplished last year. 2018 was a record-setting year for philanthropy – from the massive fundraising effort in June around reuniting families (setting a record on Facebook) to a 10% increase in average gift amount YOY for #GivingTuesday, as reported by Blackbaud.