Tue.Nov 29, 2022

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Customer Service for Nonprofits: 4 Ways to Retain Donors

NonProfit PRO

At their core, nonprofits are service-oriented. And while there are distinctions between the way for-profit and nonprofit entities run, the standards of customer service apply equally between the two. Direct Response Retention Customer service

Service 251
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New Fundraising Effectiveness Project Report Shows An Increase In Dollars Raised Despite A Decrease In Donors

Bloomerang

Disclosure: Bloomerang is one of several software providers that helped the Fundraising Effectiveness Project collect the data analyzed in the report we discuss in this post. .

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Who Wins and Who Loses on Giving Tuesday

NonProfit PRO

Amidst all the excitement of Giving Tuesday, we’re missing an opportunity to highlight how major giving days can reinforce inequality, further ensconcing us in a system where there are winners and losers — too often along lines of race and class.

Giving 236
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Your donors don’t care about your fundraising goals

Hands on Fundraising

Your donors really don’t care about your fundraising goals. But they care – a lot – about your mission. Fundraising goals are important – inside. But donors care about your mission. If you’re fundraising, you already know that. But is that reflected in how you ask for gifts?

Goal 79
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Become the Association Your Members Want

As the pandemic advanced, we were keenly aware of the apprehension and pain throughout our community. Clients and colleagues contacted us with questions about managing revenue shortfall, introducing new technology, and preparing for changing membership patterns. The.orgCommunity organized a Think Tank to help identify trends and crystalize our outlook on the future of membership. The sessions were facilitated by Elizabeth Engel, Chief Strategist, Spark Consulting. This article is the result of feedback gleaned during those dialogues, previous research, and the viewpoints of the.orgSource team.

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Classy Report Reveals Giving Remains Strong Despite Economic Uncertainty

NonProfit PRO

Classy's fifth annual report, "Why America Gives 2022: Finding Resilience Through Donor Loyalty," reveals key findings on what motivates donors in today's world and how economic uncertainty and timely events play a role in giving patterns. News/Stats/Studies Classy Economic uncertainty Giving Repor

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5 Ways to Manage Volunteer Expectations

The Volunteer Hub

Exceeding volunteer expectations is the best way to retain them. What are your volunteers hoping to gain? What does a good experience look like to them? Here are 5 ways to manage volunteer expectations.

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Choosing the Right Technology to Build Your App

Forum One

Once your organization decides it needs an app, the next step is to determine what technology to use. While it may seem obvious that you need to develop one app for iOS and one for Android, there are a few other options to consider.

Build 65
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GlassPockets at sunset: reflections from working at the intersection of power and light 

Candid

This year, GlassPockets marks its 12 th and final anniversary, as Candid will sunset the website on December 15, migrate its learning content to Candid Learning for Funders , and use new approaches to encourage funder transparency.