When To Be A Coach. When To Be A Counselor.
Eric Jacobsen Blog
JANUARY 13, 2018
A good manager is both a coach and a counselor. Generally, coaching should precede counseling. As a coach , a manager: identifies an employee's need for instruction and direction and this need is usually directly related to his or her performance or career goals. Coaching is collaborative. It relies on mutual, progressive goal-setting, personal feedback, and an ongoing, supportive relationship.
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