Wed.Jun 03, 2020

Common Remote Training mistakes and how to avoid them

Gyrus

Few companies are now waking up to the reality of having to develop remote training capabilities. Here are some common mistakes which they should avoid

70 Simple Rules For Sensational Customer Service

Eric Jacobsen Blog

Flavio Martins ' book, Win The Customer , teaches you 70 simple rules for sensational service. These can be used as a top-down resource in organizations looking to develop or enhance a service culture," explains Martins.

How can nonprofits and funders create mutually agreeable performance measures?

ASU Lodestar Center

Illustration by Jocelyn Ruiz. posted by Whitney Herr-Buchholz, Fall 2019 Alumna, ASU Master of Nonprofit Leadership & Management Director of Operations & Advancement | University of Arizona School of Dance. Performance measurement (PM) informs strategic decisions.