Wed.Sep 12, 2018

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11 Hispanic and Latino Organizations Everyone Should Know

The Science Behind Engaging your Supporters

Hispanic Heritage Month, officially founded in 1968 , occurs each year from September 15 to October 15, a period which includes the anniversary of independence of eight Latin American countries. During National Hispanic Heritage Month in the U.S., we recognize the contributions made by and the important presence of Hispanic and Latino Americans to the United States, and celebrate their heritage and culture.

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GUIDE: How To Adopt A Customer-Centric Approach In Your Pro Bono Technology Project

Global Giving

Overview. Technology has the power to unlock new possibilities for people and for the planet. But not everyone is benefiting equally. Nonprofits on average spend less than 6% of their total operating budget on technology, with a mere 28% of organizations often or regularly using technology volunteers, according to an NTEN study. Pro bono service from the corporate sector can help enable nonprofits with technology, processes and people, giving them what they need to thrive.

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Five Signs You Should Double Opt-In Your Emails

The Science Behind Engaging your Supporters

Building out an email list is a science; each factor from your subject line to the length of your email body, to the timing of your send can contribute to your list growth. But even a perfectly crafted email can underperform on a list that is not vetted for the authenticity, deliverability, and engagement of its email audience. Confirmed-opt ins, also known as double-opt ins are an increasingly popular tool among email strategists.

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Build Strong Internal Customer Service

Eric Jacobsen Blog

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, teach your team members/ employees the need for and importance of internal customer service. Similar to external customer service, that means employees/team members should: 1.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Keep Better Contact Records with the Personal Email to Notes Feature

The Science Behind Engaging your Supporters

For fundraisers, the clarity of each donor contact record matters. A clean and complete contact record saves time and provides fundraisers with the full picture. Development teams need to know how the relationship with each donor has evolved over the years. It is impossible to track the nuances of all of those relationships without a little extra help from your CRM.

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4 Ways Your Business Should NOT Respond to an Online Petition

Care2

Last April, 69-year-old pulmonologist David Dao was dragged, wounded and bleeding, off of a United Airlines plane after refusing to voluntarily relinquish his seat on an overbooked flight. That cringe-worthy incident was captured on fellow passengers’ phones, quickly going viral and turning into a notorious PR disaster. The consequences for United were swift and severe.