Listen Up Or Lose Out
Eric Jacobsen Blog
JANUARY 12, 2020
Although people generally spend about 50 percent more time listening than speaking, the average listener misses more than he or she takes in – about two-thirds of any spoken message. That’s the unnerving findings of Robert Bolton, PH. D. and Dorothy Grover Bolton, ED.M. , authors of the book, Listen Up or Lose Out. “Listening is not only the skill that lets you into the other person’s world; it is also the single most powerful move you can make to keep the conversation constructive” – Douglas St
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