Switching to a new donor management system
NTEN
SEPTEMBER 10, 2024
As nonprofit organizations navigate the complexities of managing donor relationships, a significant decision looms every three to four years: Should we stay with our current donor management system (DMS), or is it time to switch? According to the 2024 Donor Management Systems Use and Satisfaction study , over the past five years, more than half of nonprofits opted to stay put, primarily due to familiarity with their current system and the desire to avoid the disruptions that come with switching.
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