Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. I will explain the use of mapping, fundraising, and crowdsourcing.

Red Cross Fights Disasters With Social Media, Mobile Apps GOOGL - Investors.com

AFP Blog

Red Cross Fights Disasters With Social Media, Mobile Apps GOOGL - Investors.com : "In response, disaster relief organizations are creating mobile apps and better leveraging technologies like geographic information systems (GIS) and social media to improve their reach and services. In September, for instance, the Red Cross launched an interactive "Map Journal" designed as a one-stop resource to assist with the wildfires that hit the Western states.

Apps for Disaster Planning

Tech Soup Blog

TechSoup recently updated its disaster planning and recovery guide, The Resilient Organization , to include the new ways nonprofits, charities, and public libraries are using technology. One of the big additions to the guide is a section on backing up a mobile phone or tablet.

The Social Media Response to the Disaster in Haiti

Amy Sample Ward

I have a guest post up on the NTEN blog discussing some of the ways social media was put into action as soon as the earthquakes struck in Haiti: When disaster strikes, we want information as soon as possible and we want to help just as quickly. Whether we look at mapping tools, fundraising, or missing person systems, the social media response to the January earthquakes in Haiti all leverage the powerful technology we can hold in our hands: our mobile phones.

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Technology's Impact on Disaster Relief

Tech Soup Blog

Mobile technology, web apps, and mapping software have become enormously helpful in sharing news and spreading information about relief efforts after Hurricane Sandy. has an interactive map that shows the flooding and weather information post-Sandy.

Poor suffer digital deficit in disasters - Red Cross

AFP Blog

Poor suffer digital deficit in disasters - Red Cross : In its annual World Disasters Report, the International Federation of Red Cross and Red Crescent Societies (IFRC) charts the revolutionary impact of technology on humanitarian aid, but also explores the barriers to its adoption.

Digital Volunteerism – Effective Disaster Relief the GreenTech Way

Tech Soup Blog

The January 12, 2010 catastrophic earthquake in Haiti showed some of the astonishing potential for volunteer-based digital disaster relief. and Sahana Foundation (which hosts a free open source disaster management system), have changed the way disaster relief is being done all over the world.

Typhoon Haiyan: How to Help with Recovery Efforts

Tech Soup Blog

Relief organizations and first-responders are mobilizing to provide aid to those affected by Typhoon Haiyan in the Philippines. We've compiled a list of organizations to which you can donate to support these efforts as well as some disaster recovery resources.

San Francisco Public Radio Maps Listeners’ Earthquake Readiness

Mobile Commons

Public radio station KALW is using Mobile Commons technology to find out more about how prepared its listeners are. They’re asking listeners to text in what’s in their earthquake kit and then showing the results on a map. For those who don’t have a kit, there’s a question about what kind of plan you have (if any) and whether you know your neighbors well enough to team up in a disaster.

The Social Media Response to Disaster in Haiti

NTEN

When disaster strikes, we want information as soon as possible and we want to help just as quickly. But the way we think about and turn to social media in a time of disaster is changing. Mapping. Be sure to visit the site and press "Play" on the map.

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Webinar Recap: The Future of the Map

NTEN

Mapping data can help nonprofits monitor protests and election violence, decide where to buy repossessed homes to convert into affordable housing, determine how and where to deliver supplies and aid in disaster-stricken areas – and document zombie invasions. Beyond just mapping existing data, some GIS systems are working to incorporate ways for mobile smart phone and cell phone users to collect data and update maps. data mapping GIS nptech nten IT Staff

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Giving Trends in Kenya: How the Growth of Mobile Payments Are Transforming Community Giving

Nonprofit Tech for Good

Further, most Kenyans do not use credit cards, instead the majority of the population use mobile payments and cash. M-Changa strives to make it convenient for local NGOs to accept both mobile and card payments. Mobile payments are more accessible and convenient than card payments.

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Preparing for the Next Disaster: The Future of #crisisdata

NTEN

Unfortunately, this isn't Domino's Pizza and disaster response can't work as if it is. The American Red Cross is now looking into how best to give the public an increased role in disaster response. We discussed the challenges and opportunities around codifying an online request code, what role mobile must play, the needs for increased capacity and public education. The first people to respond during a disaster are not usually trained responders or other professionals.

Humanitarian OpenStreetMap helps Nepal earthquake response | Opensource.com

AFP Blog

Humanitarian OpenStreetMap helps Nepal earthquake response | Opensource.com : " One interesting effort has been from the crowdsourced mapping community, especially on OpenStreetMap.org, a free and open web map of the world that anyone can edit (think the Wikipedia of maps.)

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Great reads from around the web on January 15th

Amy Sample Ward

" » Your Mobile Giving by State – Wendy Harman at the American Red Cross has posted a map and data about the funds donated via texting "Haiti" to 90999 to support the victims in the Haiti earthquake crisis. It's really interesting as far as mobile fundraising, but also just that the ARC are able to gather, analyze and share data like this in close to real time.

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Mobile Storytelling: An Evolving Story

NTEN

By Nam-ho Park, Director, Mobile Service, Forum One. With the arrival of smartphones, it’s amazing how much data we are collecting and consuming on our mobile devices. Now we have our mobile devices diligently collecting our data. Mobile nptech nten storytelling Communications

Saving the World One Tech Innovation at a Time

Tech Soup Blog

As disaster relief organizations scramble to understand the situation on the ground, desperate needs for emergency food, shelter, and medical care go unmet. Instead, what if technology could prevent some of the destruction and improve aid delivery after a disaster?

11NTC Preview: Technology in Times of Disaster: The Important Role of Social media in Disaster Response and Awareness

NTEN

Mapping tools were able to highlight immediate needs and additional context around Port-au-Prince’s intricate web of streets, alleys, and back-ways. Campaigns like the “text HAITI to 90999” allowed individuals to send small very small donations (usually $10) through their mobile telecommunications provider directly to specified Haitian Relief funds.

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What Does Big Data Have to Do With Me and My Organization?

Tech Soup Blog

Jake Porway cites the Grameen Foundation ’s Mobile Data Collection and Extension Service as one of the easiest-to-understand charity big data projects. Data Mapping and Visualization. Microsoft enables charities to use Bing Maps free of charge. Big Data in Disaster Relief.

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O’Reilly Radar features Mobile Commons’ Partnership with WNYC

Mobile Commons

Sterne goes on to explain how the city’s disaster preparedness around Hurricane Irene created a test case for opening up city data to outside developers. The city had a map of where the evacuation zones were, but not many people knew about it. Parties developing tools built on city platforms included WNYC, NYTimes, Google, Mobile Commons and Crisis Commons. “New York has become the epicenter for many experiments in governance,” writes Alex Howard in the O’Reilly Radar.

Our EveryAction Hero: World Central Kitchen

Everyaction

Using the expertise of its Chef Network, WCK works to empower people to be a part of the solution with a focus on health, education, jobs, and disaster relief. Last year disaster relief once again became the main focus of our organization as we activated and served over 4 million meals in Peru, Houston, Puerto Rico, and California. We stepped back in to the disaster relief space with the launch of our #ChefsforPuertoRico campaign.

Safe & Well in Troubled Times

VisionLink

National Public Radio broadcast one of those riveting stories they do so well, in part from a disaster shelter where the Safe and Well system was being used to reconnect friends and family. If you are using a mobile phone, the site will automatically direct you to our mobile site.

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Tell the New York Times and WNYC The Best Spots for Birding

Mobile Commons

In celebration of Bird Week , the New York Times and WNYC are creating an “interactive map of bird-watching spots throughout the five boroughs.”. The responses will be collected into a Google map, so that amateurs and aficionados alike can check out new spots.

10 Ways Geolocation is Changing the World

Beth's Blog: How Nonprofits Can Use Social Media

Mobile technologies will extend the global online network to anyone with a mobile device while enabling countless local networks to form in the real world. Much of this will be visible through mobile apps and location-aware browsers. Tags: Guest Post mobile

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Give 30 Minutes to Help Pakistan!

Beth's Blog: How Nonprofits Can Use Social Media

It was initially developed to map reports of violence in Kenya after the post-election fallout at the beginning of 2008 and has been used for many other projects, including tracking disaster relief efforts in Haiti. Tags: Networks mobile

Text IRENE to 877877 to report hurricane damages

Mobile Commons

While preparing our own homes for hurricane Irene, Mobile Commons is also working to keep other New Yorkers safe. Yesterday, we developed a mobile database to help residents find out if they were in a flood zone or not. Irene Damages Map.

Reminders to Help Your Subscribers Keep Safe & Dry

Mobile Commons

Despite the impending storm, Mobile Commons is hard at work to make sure all our clients have the proper tools to reach their mobile subscribers on the East Coast. In times of natural disasters or emergencies, SMS is a very effective way to reach everyone quickly and efficiently. Enable Text-to-Call: Enable Mobile Commons’ text-to-call feature and make it easy for subscribers to connect with someone if they need assistance.

Nonprofit Technology News Celebrity Forecasts for 2014

Tech Soup Blog

The convergence of mobile, social, data, and wearable technologies means a lot of data about our preferences will be generated and that means we will have a more customized experience. Their terms include channels like text, Twitter and other mobile oriented channels.

Technology Toolbox: Learn from Occupy Wall Street to Occupy YOUR Street

Amy Sample Ward

Be as we have seen in events around the world, the revolution will be tweeted, photographed, mapped and posted to our status. Over the past few years, the use of social technologies during disaster response has become a central component to news and information delivery.

Nonprofits and App Developers Combine Forces for Community Change

Tech Soup Blog

Refuge Restrooms is a web application and a mobile app (Android and iOS) that crowdsources and maps locations of gender-neutral and trans-safe bathrooms. The Community Resilience Platform also pulls together important information for citizens, but specifically in times of disaster.

Advancing Your Mission With GIS Tools

NTEN

Geographic information systems (GIS) and online mapping applications continue to become more powerful and easier to use every year. Maps are a tool for visualizing data about place, much like charts are tools for visualizing numeric and financial data. Jim Craner , MapTogether.

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Advancing Your Mission With GIS Tools

NTEN

Geographic information systems (GIS) and online mapping applications continue to become more powerful and easier to use every year. Maps are a tool for visualizing data about place, much like charts are tools for visualizing numeric and financial data. Jim Craner, MapTogether.

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Reach Out and Charge Someone

Connection Cafe

No, I think Writer/Director Robert Zemeckis missed the mark just a tad, but I have to admit I never would have guessed our true direction either… I would never have believed that in my pocket, I could carry a device that lets me call my mom, send a text message, check my e-mail, listen to music, play games, watch movies, take pictures, manage my finances, read a book, map a route to anywhere in the world, and search for information on just about any topic I could imagine.

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New York Schools Debut a Text Messaging Service To Keep Parents Connected

Mobile Commons

As SiLive reports, The new mobile texting program is the latest tool the Department of Education has developed to deliver information about public schools and programming to parents and families. As with the MTA’s Bus Time and the Office of Emergency Management’s Disaster Map , New York City is a pioneer in opening up its data for easy access by the public. Mobile Commons and the New York MTA Launch Bus Time.

10 Ways Geolocation is Changing the World – #10Ways

John Haydon

Mobile technologies will extend the global online network to anyone with a mobile device while enabling countless local networks to form in the real world. Much of this will be visible through mobile apps and location-aware browsers. This post was written by Rob Reed.

10 Ways Geolocation is Changing the World – #10Ways

John Haydon

Mobile technologies will extend the global online network to anyone with a mobile device while enabling countless local networks to form in the real world. Much of this will be visible through mobile apps and location-aware browsers. This post was written by Rob Reed.

The Social Sector Cloud

NTEN

Hosted applications and platforms also require equitable access pathways, so while low cost hardware are available, it is broadband and mobile divides that are important. CrisisCamps are independent, disbursed, volunteer efforts to develop lightweight technology solutions to help with disaster relief. From this frame and initial thinking (which was captured on www.crisiscommons.org ) a network of eager volunteers was ready to be mobilized after the earthquake hit.

The Social Sector Cloud

NTEN

Hosted applications and platforms also require equitable access pathways, so while low cost hardware are available, it is broadband and mobile divides that are important. CrisisCamps are independent, disbursed, volunteer efforts to develop lightweight technology solutions to help with disaster relief. From this frame and initial thinking (which was captured on www.crisiscommons.org ) a network of eager volunteers was ready to be mobilized after the earthquake hit.

Micro Volunteering for the Haiti Earthquake

Beth's Blog: How Nonprofits Can Use Social Media

When a disaster of this magnitude strikes, our impulse is to help in some way. People work on projects based on their skills and interests to create technological tools and resources for responders to use in mitigating disasters and crises around the world. Tweet from kateatyrownrisk.

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Ushahidi BRCK: Bringing Internet to the Developing World

Tech Soup Blog

It is a nonprofit tech company that develops free and open-source software for information collection, visualization, and crowdsourced interactive mapping to help mitigate disasters. BRCK is a wi-fi router and mobile modem in one.

Hidden Gems for Nonprofits in the TechSoup Catalog

Tech Soup Blog

Mobile Beacon. Mobile Beacon offers Wi-Fi hotspot devices with $10 unlimited 4G mobile broadband data for use when you’re working or traveling in places without Internet access. Mobile Beacon and the NYPL: Loaning Out the Internet to Thousands of New Yorkers.

Keeping Your 2016 Resolutions with NetSquared's Free Workshops

Tech Soup Blog

See if there's a group close to you by searching our map. Kitchener, Ontario: Disaster Recovery. Vancouver, British Columbia: Mapping Your Data: Palantirs of the Digital Age. Los Angeles, California: ACLU's Mobile Justice App and Mobile Development with Marcus Benigno.

How the NetSquared Challenges Have Accelerated Tech for Good

Tech Soup Blog

The rise of mobile, social media, crowdsourcing, blogging, and citizen journalism in the mid-2000s created extraordinary new communication and information-sharing opportunities. The information would be compiled and displayed in real time online on a map.