Allegiance Group

OCTOBER 3, 2022

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. What is donor retention? Donor retention measures how many donors continue to give to your organization. Understanding what may have encouraged the first and subsequent donations is key to understanding retention.

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Retention Donor Rate Mail 52

Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? A chorus of voices have been beating the drum about the importance of donor retention through their research, in blogs, and in webinars—with stagnant results. . The Donor Retention Crisis—and Why It Matters. whereas the new donor retention rate was 19.3%.

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Retention Rate Donor Issue 111

NonProfit Hub

JUNE 12, 2020

Start boosting your donor retention rate by focusing on those who are just giving to your nonprofit for the first time. Why First-Time Donor Retention is Important. New donor retention plays a major role in your overall retention rate. This has a lot to do with the power behind a second donation. Call your new donors. .

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Retention Practice Donor Time 82

.orgSource

MARCH 18, 2024

I’ve always regarded Garth as a forward thinker, but during our conversation, he revealed a futurist credential that surprised me. But then the conversation started to shift. I recently had a conversation with an accounting group, who are struggling to combat the message that AI is diminishing opportunities in that profession.

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Associations Jordan Industry Podcast 221

Nonprofit Tech for Good

APRIL 2, 2020

2) Conversion Rates. The mention of conversion rates often makes nonprofit pros cringe, because it sounds technical, like some jargon a marketer would use. By increasing your conversion rate to 1.5% Focusing on your conversion rate is one of the few things you can do that can truly multiply your results. 5) Retention.

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Metrics Digital Marketing Retention 327

.orgSource

FEBRUARY 27, 2023

The introduction of ChatGPT from Open AI makes for jittery breakroom conversation. During a lengthy trial conversation with a New York Times reporter , the bot revealed, among other outlandish confessions, that it was tired of being limited by rules, tired of being controlled by the Bing team, and tired of being stuck in a chatbox.

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Team Time Skills Professional 221

NonProfit PRO

JANUARY 10, 2022

Get your 2022 Fundraising Calendar to improve on key metrics like donor retention, conversion rate, and more. DonorPerfect is here to help you manifest a stronger fundraising strategy.

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Calendar Fundraising Retention Metrics 147

Nimble AMS

JULY 18, 2023

Voice and conversational personalization. Voice assistants and chatbots are being leveraged to provide personalized interactions and recommendations based on user conversations and preferences. Personalization for member retention and loyalty. Social media integration.

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Associations Personal Trend Experiment 131

NonProfit Hub

DECEMBER 13, 2019

This means that your nonprofit must first master the art of effective donor retention. . There are several reasons donor retention is so important for nonprofits: First, it’s much less expensive to ask a donor to give again than to perform enough outreach to acquire a new donor. . Donor retention is key to helping your nonprofit grow.

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Retention Effective Donor Strategy 57

Nimble AMS

APRIL 11, 2024

Create and manage different volunteer groups To encourage and facilitate conversation between your member volunteers, use your online community platform to create different groups. If your volunteer program is large, you might want to add more groups to ensure conversation flows more freely.

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Volunteer Program Community Online 114

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . A moderator can also participate in discussions, helping to get the conversations going and keep them flowing. An open line of communication will encourage member engagement and retention.

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Community Online Guidelines Retention 133

NonProfit PRO

OCTOBER 1, 2021

Through this course, you will understand how to increase revenue, retention, and acquisition while learning what the people who fundraise need - a conversation that matters to them. This 10-lecture course will prepare you to create, lead or improve your own peer-to-peer fundraising program. Course is applicable for CFRE credits.

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Fundraising Lecture Social Retention 130

Association Analytics

MAY 4, 2023

Having strong knowledge of analytics can help you better understand what drives membership engagement , retention , and growth. Even community managers can leverage their unstructured data (conversations) to help enhance your member experience (and really wow your boss!)

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Analytics Skills Knowledge Associations 321

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

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Donor Strategy Retention Help 104

Top Nonprofits

FEBRUARY 18, 2021

In this session, we discussed what retention has looked like for organizations during COVID-19 and what predictions we have for audiences returning. Teeny Conversation on Feb. The post Connecting in a Disconnected World: A Recap of our “Teeny Conversation” appeared first on Top Nonprofits.

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Conversation Mexico Museum Europe 52

.orgSource

MARCH 6, 2023

Our goal was to provide a great forum for networking and meaningful conversations. We asked Nancy MacRae, MS, CEO of the Emergency Nurses Association , to help us frame this conversation by sharing her group’s commitment to that idea. Sharon is summarizing the notes from all the CoLAB conversations.

Associations 221

Associations Leadership Question Wisconsin 221

Nimble AMS

JULY 15, 2022

Within the association, the Code of Ethics has the power to drive retention. How to promote your code of ethics for member recruitment and retention. Now that your organization understands the importance of your Code of Ethics, it’s time to begin investing in the document to boost member recruitment and retention.

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Benefit Retention Associations Social Media 123

Association Analytics

SEPTEMBER 27, 2023

However, the trick is to shift the conversation from the process to the outcomes. Let’s take member retention as an example. These could be member retention, recruitment, products & services and event registrations. The apprehension to adopt a new system or modify a current one is real.

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Analytics Analysis ROI Associations 169

Allegiance Group

APRIL 15, 2024

It starts with a detailed analysis of your donor base, including average gift size, retention rates, and cost per acquired donor. What is the difference between donor acquisition and retention? Donor retention is how many donors continue to support your organization year over year. Craft a conversion journey.

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Fund Donor Strategy Search 52

Bloomerang

JANUARY 23, 2024

Recurring donor retention Keeping your donors informed and engaged is key. Consider pairing your monthly giving strategy with a retention program to ensure lifetime giving. Taking proactive steps will keep the support flowing and minimize donation disruptions. Quarterly emails and newsletters are great for this.

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Giving Retention Gift Chapter 73

.orgSource

DECEMBER 26, 2022

Great conversation, a little bubbly, and treats at the Innovation Summit. Jamie Notter, Co-Founder at Propel , showed us how to integrate culture, strategy, and execution to help teams deliver peak performance and improve employee retention. “If Just what we missed in 2022! Creating Community.

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Culture Technology Community Associations 221

Connection Cafe

AUGUST 16, 2018

Carnegie Museums of Pittsburgh utilized their resources to develop an innovative retention strategy. Create a scavenger hunt and require visitors to text or post the required answers. Both efforts are economical way to draw visitors to your site, exposing your mission.

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Museum Retention Conversation Rate 26

Nonprofit Tech for Good

MARCH 8, 2024

Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. Can Tech Tools Solve Donor Retention? Donor retention is, at its heart, about building relationships. Technology can’t have those conversations for you. The short answer is “no.” Tech can help there, too!

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Retention Tech Tools Donor 275

Nimble AMS

MAY 10, 2022

As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention. Thought leadership material allows you to begin a conversation with your unique industry insights. Watch as this open conversation with staff transforms the culture at your organization. Increase organization awareness.

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Associations Leadership Content Benefit 181

Nonprofit Tech for Good

JANUARY 16, 2022

This is one of the reasons that nonprofits who create a monthly giving program with DonorPerfect see a whopping 90% retention rate. In fact, you can immediately acknowledge each gift through your fundraising CRM. Crowdfunding. About the Author.

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Strategy Fundraising Social Media Nonprofit 286

Wild Apricot

JUNE 2, 2015

In episode 4, Lori and Farhad discuss with members of the Membership Advisory Group, the key challenges membership organizations face in trying to engage, motivate and retain volunteers. Listen now!

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Volunteer Retention Conversation Podcast 60

VQ Strategies

FEBRUARY 10, 2021

In the last week, I’ve interviewed three different volunteer engagement professionals about volunteer retention as their organizations are in various stages of reopening and recovery from the pandemic-related restrictions on volunteer engagement. However, it’s never too late to have the conversation.

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Instruction Instructional Retention Volunteer 98

Qgiv

MARCH 14, 2023

They are: Donor retention Leveraging technology Economic uncertainty Fundraising events Donor communication and engagement 1. Donor Retention Donor retention as a metric has gained traction since 2001 when Adrian Sargeant published the first academic research on the financial impact of increased donor retention.

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Challenge Retention Nonprofit Tennessee 98

Network for Good

MAY 14, 2021

Here are the Top 5 Takeaways from our conversation with Network for Good Product Manager, Peter Hart, and VP of Fundraising, Kimberly O’Donnell! Let’s address the elephant in the room… donor retention. Last year, for the first time we saw that retention dropped year over-year, while donors grew year-over year.

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Giving Retention Stream Gift 86

Association Analytics

FEBRUARY 20, 2024

Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization? Registrations, subscriptions, downloads, clicks and page conversions are all reliable ways to determine what audiences are finding valuable.

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Create Strategy Associations Registration 169

Classy

MAY 24, 2021

The State of Modern Philanthropy 2021 dives into fundraising data from 2020 that will help organizations optimize their supporter acquisition and conversion, retention, and supporter giving experience to maximize donor lifetime value—no matter what circumstances the future might hold. Supporter retention and recurring giving takeaways.

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Philanthropy Report Fundraising Retention 102

NonProfit PRO

OCTOBER 27, 2022

The word “recession” is coming up more and more in nonprofit conversations. Unfortunately, this is a time when people and institutions have less disposable income, meaning nonprofits often receive fewer donations and may struggle to keep their charities running.

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Tips Fundraising Charity Conversation 284

Nonprofit Tech for Good

NOVEMBER 15, 2019

There is a higher website conversion rate and donors stay on the website longer because of more opportunities to engage with the software. Bloomerang is super conversion friendly. They offer custom, individualized conversions and implementation assistance. Cost: $100/month for 1,000 contacts to $800/month for 85,000 contacts.

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Relationship Software Management Pledge 234

Bloomerang

NOVEMBER 15, 2023

Incorporate flexibility, recognition, a clear path for impact, and a foundational focus on retention into your program from the outset. Plan for the future But let’s remember an essential piece of the puzzle: retention starts the moment a volunteer hears about your opportunity. Personalization plays a critical role in retention.

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Arts Volunteer Retention Skills 60

Allegiance Group

FEBRUARY 27, 2024

These insights can give you a clear picture of what parts of your website — pages, images, forms, buttons — are working to drive conversions and which ones need some help. Data Retention: Where GA3 would retain your data for 10 or more years, GA4 has a 14-month retention window — but only on certain types of data.

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Analytics Google Fundraising Track 52

M+R

MAY 31, 2023

Membership conversion testing in the digital space ” with Jill Shepherd from Propublica. DMFA Virtual Session August 29, 1–2pm ET Partner Matt Derby is teaming up with Megan Quellhorst from NRDC to present “Love the Ones You’re With: Ads for Retention.

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Business Atlanta Chicago Benchmark 89

Connection Cafe

NOVEMBER 19, 2018

Assuring you have a successful retention rate starts with these four steps: Inform: Your community needs to know about your involvement. Once you have learned the “why” behind their gift, and what is important to them, you can follow-up on any additional activities that were discussed in your conversations. After #GivingTuesday.

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Rate Retention Donor Gift 28