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Recap: Nonprofits & AI – A Conversation with Devi Thomas

Beth's Blog: How Nonprofits Can Use Social Media

I was thrilled to have a conversation with Devi Thomas from Microsoft Philanthropies. Create small low risk experiments to answer the question: does this use case make sense for our organization? And because they use natural language processing, it makes it easier to use because you can have a conversation versus navigating menus.

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A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

What could be more personal than a good old-fashioned conversation? Post-pandemic, we’re seeing more businesses realize the value of conversational marketing, or actually talking with their customers and letting them respond. Consider this—the typical sales funnel puts a conversation at the end of multiple one-way interactions.

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How To Become A Conversational Superstar

Eric Jacobsen Blog

The Communication Code book helps you set up conversations and communication in a way that creates a win-win scenario for everyone involved. More specifically explain the authors, you will learn how to explicitly prompt someone to respond in a productive and meaningful way, fostering successful and fruitful interactions.

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Investigating and Improving the Questions You Ask Grantees

sgEngage

Over the years, we noticed that excellence in the sector was evolving, but our questions felt like they were behind the curve. The winning organizations were consistently exhibiting interesting characteristics, but we weren’t asking questions targeted at those characteristics. We needed to change up our questions. Take it out.

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Get More Out of AI, Start Chatting

.orgSource

You’ve probably had a conversation with the bot twins, ChatGPT and Bard. Create a personalized chatbot to interact with members, answer questions, and offer customized recommendations. Develop an interactive onboarding chatbot to help new members navigate the offerings. Check Bing out. Like most things, that depends.

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#AI4Good: Augmenting Human Interaction

Beth's Blog: How Nonprofits Can Use Social Media

When we think about applying AI to philanthropy and fundraising, we have to ask this question: What data-based analytical tasks are not yet automated or could be done on a larger scale and that would free up time for the nonprofit staff to focus on the human interaction with the donor? There are two sides of the design process.

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5 Questions to Ask Your Fund Accounting Vendor

sgEngage

But you do have good critical thinking skills, and by getting answers to a few specific questions from your current or potential fund accounting vendor, you can better understand if their system will help your organization grow—or hold you back. Bonus question: what percentage of the organizations you work with are tax-exempt?

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