article thumbnail

5 Assumptions Every Community Manager Should Make Daily

Amy Sample Ward

When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending. Wherever you are, and whatever the kind of community you are wrangling, there are some general lessons that I recommend. You don’t [really] know your community members.

Community 249
article thumbnail

In Defense of Community Managers

Amy Sample Ward

There are definitely times when community building and even campaigning or organizing feels just like that! But, operating as a community organizer or manager is such a filling and critical role for programs, platforms and even campaigns to be successful that the idea of herding cats turns into searching youtube for cutest kitten videos.

Community 198
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

DIY Community Engagement Metrics

Amy Sample Ward

I had a lot of fun yesterday giving a webinar for the Nonprofit Webinar series ; it was a whole hour discussing community engagement! DIY Community Engagement Metrics. Community Mapping. >> Step 1: Identify all the groups within your community. Well, from the planning and analysis side, that is. Presentation.

Metrics 219
article thumbnail

Online Community Organizing: Start small, think big!

Amy Sample Ward

NetSquared’s February series exploring “Online Community Organizing” includes three different interviews; I’m really excited to participate! I work in and support nonprofit organizations, and my focus on communities isn’t to suggest that organizations are “bad” or aren’t making a difference.

Community 179
article thumbnail

The NTEN Community is Everyone's Community

NTEN

Flickr: vernhart Like many folks in our community, I do not come from a tech background. We are part of this community because we use technology in our work in some capacity, however small, and because we value drawing upon the knowledge and experiences of others. Community mam Member Appreciation Month nptech'

NTEN 77
article thumbnail

Context Is Everything: Online Communities

Beth's Blog: How Nonprofits Can Use Social Media

Flickr Photo BirkgetKing. Note from Beth: Mitch Arnowitz and I recently participated in an online discussion at Venture Philanthropy Partners/Leap of Reason about creating a community of practice for continuous improvement and high performance in the nonprofit sector. Online Communities: Are Best Practices Still Best Practices?

Community 102
article thumbnail

Join me for an NTEN Webinar! More than just a community: Using communities to reach your program goals

Amy Sample Ward

Next Tuesday, I’m running a webinar with NTEN discussing “More than just a community: Using communities to reach your program goals.&# As always, I hope it’s a fun and informative session, but it’ll also have space for sharing and lots of questions. Photo credit: Flickr billiejoesentourage ).

NTEN 123