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Visitors in Focus

Museum 2.0

Visitor (though, really my child) at the Maritime Museum, Greenwich, UK As I said, last week, I’ve been to a travelin’ girl for the last couple of years. So, instead, I am offering 3 posts this month about what I learned from visiting more than 300 museums. Last week, I talked about what I learned about museum workers.

Museum 27
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Crowdsourcing: Measuring the Impact of the Crowd in Funding and Doing

Beth's Blog: How Nonprofits Can Use Social Media

It was good opportunity for me to look back at the crowdsourcing chapter in our book, The Networked Nonprofit , and update the examples and thinking. The presentation was followed by a discussion about how one might evaluate efforts to engage crowds. What do you track? What domains of impact should be considered (e.g.

Measure 96
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Libraries: The Oldest New Frontier for Innovation

Amy Sample Ward

Below, I’ve shared my keynote remarks and slides and I hope you’ll share your ideas and further the conversation in the comments. It sounded great, until her last comment: She told me that it was a really important program, because libraries are the heart of the community…well, in elementary schools at least.

Library 241
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Six Steps to Making Risky Projects Possible

Museum 2.0

Unsurprisingly, some of my favorite museums are small, funky places run by iconoclasts—but that’s not useful to most professionals who work for organizations in which they have little control over size or leadership matters. There are several good resources on evaluating participation. It’s nice to have both.

Project 22
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ASTC Recap: Questions, Colors, and Reflective Research

Museum 2.0

Exhibit labels in science centers ask more questions than any other kinds of museums, and yet the questions are often awful--teacherly, overly rhetorical, and totally meaningless. asked by a cop or mother, garners the full attention of asker and askee alike, museum questions like "what is nanotechnology?,"

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What's a Virtual Visitor Worth?

Museum 2.0

Every museum has a number for its operating cost per visitor. Most museums don't strategically set this number--too many operating costs are fixed by building needs--but they can use it to assess how expensive each visitor interaction is and evaluate the efficacy of programs. So where do online initiatives fit in?

Virtual 20
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Sustaining Innovation Book Discussion Part 1: What Does it Take Innovate Naturally and Frequently?

Museum 2.0

The longer I consult with museums and cultural institutions, the more time I spend peering into people's eyes, wondering: do folks here feel able to innovate? To write the book, Light selected and studied 26 innovative non-profits and government agencies across Minnesota during the mid-90s. It only matters if it matters.