Answers to the Ten Questions I am Most Often Asked
APRIL 25, 2011
In Taiwan, I noted that many more visitors and staff members were enthusiastic about taking and sharing photos than they were writing on a talkback board. This kind of engagement ladder provides a structured framework for participation without overly constraining how people get involved. Note: the title of this post pays homage to Elaine Heumann Gurian's excellent and quite different 1981 essay of the same title.