Social Media in Crisis Communication: A Lesson Learned by Charlotte Meckelnburg Library
NTEN
NOVEMBER 11, 2010
Jenifer R Daniels, Communications & Marketing Specialist, Charlotte Mecklenburg Library. Unfortunately, Charlotte Mecklenburg Library’s budget woes were defined by all three. Crisis communications is often studied by public relations practitioners but seldom is it used. Many are turning to social media to assist them. .
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