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Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

NTEN

Team meetings The entire social media team participates in bi-weekly telephone calls to address "big picture" issues related to NYCEAC's social media strategy, knowledge-sharing, and training; the minutes are captured in an ongoing social media team meetings Google doc for the entire social media team to access.

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Strategies for Powering Learning Through CRM Go-Live and Beyond

Connection Cafe

For all of us who don’t live in a world where this type of change is enthusiastically accepted , we know that it can be challenging , especially when it comes to thinking about training and getting folks to actually USE the system. Set up regular audits of training docs and business processes. Overall refresh.

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Reflections from Networked Nonprofit Workshop for 300 People

Beth's Blog: How Nonprofits Can Use Social Media

I’ve constantly stretching myself to learn new techniques that help nonprofits embrace and effectively put social media strategies and tools into practice as well as address the change management issues of becoming a Networked Nonprofit. It isn’t about content, although that is important.

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Case Study: NPower Michigan and Board Collaboration Tools

NTEN

Google Docs will win out for collaborative document capability every time,” he said. It’s not real time, but you can use it that way.” He said the document-sharing capabilities of the site are limited, but sufficient for formal board book type collaborations.

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Technology is 90% Psychology

NTEN

While we used to use change management strategies to help soothe the fears of those who would reject the new database, now we need something slightly more radical: entirely new organizations. The use of " status update " isn't the exclusive domain of project managers anymore. Staff don't leave their desks for lunch anymore.

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Case Study: Moving to Google Apps

NTEN

Most of the staff were used to Gmail and familiar with email, calendar, and docs services. Google services are intuitive to use and trainings, demos, and tutorials were available on our intranet. HandsOn Bay Area has now been using Google Apps for over a year.