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Never Say These Four Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority. Take a moment.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority. Take a moment.

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Forum One Wins 10 Davey Awards

Forum One

American Jazz Museum Gold – Cultural Institutions Website Located in the Historic 18th & Vine Jazz District in Kansas City, MO, the American Jazz Museum showcases the sights and sounds of jazz through interactive exhibits and films, and features live music in their venues, The Blue Room, and Gem Theater.

Award 91
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Your Customers Don't Want To Hear These Four Words

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority. Take a moment.

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Four Words Your Customers Don't Want To Hear

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority. Take a moment.

article thumbnail

Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority. Take a moment.

article thumbnail

Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I''ll call you when I''m not so busy." "I''m I''m really busy right now." The word "busy" gives your customer the impression they are a low priority.