Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

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Retention Donor Change eBook 55

Eric Jacobsen Blog

OCTOBER 18, 2022

Other research has shown that having a four-day workweek can include cost savings, increased productivity, and employee retention. And, it allows time for play/flow/creativity to surface (our brains need time to unplug)! Some disadvantages, however, can include scheduling challenges, reduced productivity, and added stress.

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Bloomerang

FEBRUARY 21, 2023

They, in turn, may “return the favor” (which is a huge reason donor retention, per the Fundraising Effectiveness Project reports , remains at under 20% for new donors and just 46% for all donors). Yes, this means a prompt, personal, powerful thank you. But it’s much more than that. If you stop there, you’ll short change the donor.

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People Community Facilitation Philanthropy 114

Neon CRM

AUGUST 18, 2023

Studies have repeatedly shown that the human brain responds positively to altruism and people are hard-wired to give because it produces feel-good emotions. For templates you can use to set up a welcome series for new donors and tips for donor retention, check out The Fundraiser’s Guide to Welcome Series.

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Beth's Blog: How Nonprofits Can Use Social Media

MAY 23, 2013

If I can’t process what I hear by asking questions of the expert or checking in with another participate or sitting quietly and just thinking about what was shared, there is a point that I reach after about 15 minutes – it’s call “My Brain Is Full Up.” Talking VS Listening.

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Content Learning Brain PPT 130

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 19, 2017

As a long-time trainer, professor, and teacher, I feel strongly that interactive learning activities – going beyond the death by Powerpoint Lecture – is the key to retention and application for participants. Your room set up can support your instructional activities that engage participants or get in the way.

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Lecture Classroom Learning Experiment 91

Beth's Blog: How Nonprofits Can Use Social Media

JULY 19, 2016

Good instructional design and delivery engages people’s brains, eyes, ears, and bodies. People pay attention more, they learn something, they retain it better, and there is a better chance of them applying what they learned. People can’t be as focused on content when they been sitting longer than 20 minutes.

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Beth's Blog: How Nonprofits Can Use Social Media

MARCH 8, 2019

Get together staff for half hour or 60 minutes, and do a “brain dump” of everything they know about their audience. This helps with increasing attention spans and retention as well as make the session more fun. So, this required a bit of pre-planning.

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NonProfit Hub

OCTOBER 31, 2018

The answers to these questions should inform how you build your fundraising and donor retention strategies. But what’s more is that stories actually cause more neuron firings and stimulation in the brain , as opposed to statistics and data. Tell stories. It’s been proven that stories are an effective fundraising tool.

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Mind Donor Children Case Study 53

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 2, 2016

She knows self-care is important to avoiding burn out and keeping a high staff retention. “. Then we had the whole staff brain storm together. Says Erika, “My executive director already felt the need for us to have a written policy in place, so she was excited when I told her I got a bunch of ideas from the workshop.

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Achieve

AUGUST 6, 2021

Our brains tell us, “Wow! Peer-to-Peer Retention: Tips and Tricks to Help You Grow Your Fundraising. They’ll want a return on that investment! This is due to a really cool psychological pattern called the “Benjamin Franklin Effect.” When we do a favor for someone, we tend to view that person more fondly. We must really like them!”

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Badge Fundraising Social Media Raise 100

Connection Cafe

JULY 2, 2019

I saw the results of my efforts: strong working relationships, good client retention, and overall positive feedback. But as much as fundraising is a calling, it’s also a career that requires business development, sales, client retention, and articulable value propositions. Treating Donors Like Customers (But Not in a Bad Way).

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Adopt Service Fundraising Articulate 29

NTEN

APRIL 8, 2014

NTEN’s Membership Committee helps grow volunteering and engagement opportunities, increase NTEN membership retention, and engage new and returning members and connect them with each other as well as NTEN resources and programming. Debra Askanase, Director of Outreach, National Brain Tumor Society. Chris Lundberg, CEO, Frakture.

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Beth's Blog: How Nonprofits Can Use Social Media

MAY 17, 2011

Because webinars were a new medium to trainers, I used Richard Mayer’s research on multi-media learning based on understanding how the brain works and the ability to pay attention to guide the instructional design.

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Design Effective Experiment Learning 107

Connection Cafe

AUGUST 16, 2016

We all know that donor retention is a year-long process, right? The good news is December can be the “cherry on top” of a yearlong stewardship or donor retention program if you’ve paid attention to your communication. Don’t wait until year-end to work on donor retention. The wrong way to keep your donors giving: 1.

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Retention Language eBook Brain 20

Connection Cafe

FEBRUARY 18, 2016

This video of Mary Beth Westmoreland and Steve MacLaughlin forecasting how and where nonprofits, technology, and even user experience will intersect during this upcoming year is total brain candy for anyone in our space. Relevant even for a nonprofit designer like me.

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Trend Tech Meme Retention 20

Connection Cafe

FEBRUARY 18, 2016

This video of Mary Beth Westmoreland and Steve MacLaughlin forecasting how and where nonprofits, technology, and even user experience will intersect during this upcoming year is total brain candy for anyone in our space. Relevant even for a nonprofit designer like me.

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Trend Tech Meme Analytics 20

Qgiv

AUGUST 29, 2022

Not only does reading exercise the brain and improve concentration, but it also helps children develop more advanced language skills and engage their imagination. The key to an effective donor retention strategy is to make sure your donors feel appreciated and like they’ve made an impact. Thank your donors and readers.

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Hosting Fundraising Badge Pledge 52

Gyrus

OCTOBER 6, 2016

Our brains, while capable of accomplishing a lot of tasks at the same time, are not too great with knowledge retention in scenarios where multi-tasking is taking place. Put the phone down, close the informative web tabs, and do not allow yourself to cheat on your training time with additional work.

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Training Train Education Learning 60

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 23, 2011

I truly believe that the more engaged the audience the better learning and the better retention. You need to engage the whole brain in learning. Click to see full size image. So, when it comes to panels, workshops, or other educational settings – design really matters.

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NTC Conference Learning Experiment 96

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 4, 2008

" This is how you might be envisioning your the future for your organization's social web presence and wrap your brains around Open Social. The session about " Driving Fanatic User Engagement and Addictive Retention " was a fascinating overview of game apps on Facebook - the communities, metrics, and how they drive engagement.

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Connection Cafe

APRIL 18, 2016

Each time this report comes out I feel compelled to shout from the rooftops that, if you aren’t volunteering or you could be investing more brain power in the kind of work you’re doing, it’s time to make a change. In my experience, volunteers offering their professional skills can make an impact almost immediately, an impact that lasts.

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Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 14, 2015

Because webinars were a new medium to trainers back then, I used Richard Mayer’s research on multi-media learning based on understanding how the brain works and the ability to pay attention to guide the instructional design.

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Facilitation Interaction Reflection Design 50

The MatrixFiles

DECEMBER 22, 2021

We have all decided that recruiting, retention, professional development and leveling up our staff is the number one job of CEOs these days. Brian Tarallo from Lizard Brain led us through a two-hour reflection and asked us questions like: What has been your overarching mood in 2021? Staffing Will be Ultra Challenging.

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Reflection Environment Brain Test 246

Connection Cafe

AUGUST 28, 2018

When I do not awaken to a song running through my head, I attribute that to my brain watching over me by not allowing The Joker to slip into my subconscious. Which channels have the best response rate, gift frequency, average gift size, and retention rate?

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Giving Analysis Gift Analytics 21

Achieve

DECEMBER 16, 2014

You are appealing to the analytical side of my brain and ignoring the side where my compassion and empathy are located. With apologies to my nonprofit colleagues who work so hard on retention issues, should you really assume I’ve heard from you since the last time I made a gift to your organization? Did you thank me?

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Fundraising Language Gift Statistics 40

Bloomerang

JUNE 20, 2023

When people read stories , chemicals like dopamine and oxytocin are released in their brains. Recurring donations are important for your nonprofit’s donor retention strategy. Donor retention rate Your nonprofit’s donor retention rate measures how many donors who gave to your organization last year also gave again this year.

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Ideas Guide Online Fundraising 97

Bloomerang

AUGUST 4, 2022

When a donor reads your year-end appeal, their brain is working fast to answer this question: “Is this for me?” I see all the time that they’re willing to spend money in acquisition but not retention which is why we have a 23% donor retention rate industry wide.

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Beth's Blog: How Nonprofits Can Use Social Media

APRIL 4, 2010

It is important to vary your instructional delivery because the human brain -on average - can only concentrate for 12 minutes. Varying the delivery improves retention. After hearing a story from a peer. I do a lot of small group and share pair exercises.

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Social Media Reflection Learning Social 94

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 9, 2009

He notes that they have a 80% retention rate with members and "you can't do that without listening." Your tools are social bookmarking and the excel spreadsheet and, of course, your brain. He encourages staff to listen on many different channels and to blog what they learn in order to share with members. This requires stepping back.

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Nonprofit Tech for Good

AUGUST 30, 2018

Year one donor retention rates for a monthly giving program can be as high as 80% due in part to this theory. Our brains are built to follow stories , so highlighting individual stories is a powerful way to tap into emotions. In other words, people like to keep things the way they are, and they hesitate to disrupt established patterns.

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Money Raise NPO Pledge 224

Bloomerang

JULY 20, 2023

When people read stories , their brains release chemicals like dopamine and oxytocin. Recurring donations are important for your nonprofit’s donor retention strategy. Donor retention rate Your nonprofit’s donor retention rate measures how many donors who gave to your organization last year also gave again this year.

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Ideas Online Fundraising Tips 81

Neon CRM

SEPTEMBER 18, 2023

it will impact another important metric—your donor retention rate. This is because of something called the “Benjamin Franklin Effect,” which is a funny psychological quirk where our brains tell us we must really appreciate someone if we do a favor for them. It’s a quick way to make a lasting impression on them!

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Examples Donation Practice Donor 52

Bloomerang

JUNE 11, 2021

And in terms of creating community, servant leadership is one of the best ways to create employee retention, positive experience, friendships at work, which is proven to be a sticky power that keeps people employed. ” Brains start aligning, “Oh, we’re connected.” ” Right? Do you know them?

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People Community Video Podcast 77

Bloomerang

NOVEMBER 20, 2021

Jacobwith will show you five powerful and simple “must do’s” to cut through year-end fundraising noise, help increase your Giving Tuesday success, and increase donor retention. I think our days and our brains can sometimes feel like this calculation. . million and we increased donor retention from 36% to 56%. That’s huge.

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Candid

APRIL 27, 2021

Psychologists revealed the power of this instrument for the human brain a long time ago. They say mind mapping makes people more creative and retentive. Mind maps help us stay organized in the world of content shock, informational chaos, and short attention span. Why use mind maps in your nonprofit practice?

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Map Mind Free Tools 121

Connection Cafe

JANUARY 12, 2021

That donation they sent you gave their brains a shot of happiness chemicals. Donor retention rates are higher with monthly donors, 70% compared to 40-50% for single gift-makers. It’s wrong because of what marketing guru Seth Godin calls the prospective donors you’re trying to attract – “ lazy people in a hurry. That adds up.

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