What are your most useful synchronous online facilitation practices?

Beth's Blog: How Nonprofits Can Use Social Media

But there is also a trust issue too -- particularly if you don't know all the avatars in real life. The chat window I'm reading covers up the screen if I want to reach the history without scrolling, so I have to move it around to watch what is happening in world 3) I have to translate the avatar name to real person name and relate to agenda or summary notes that I'm taking elsewhere. This gets me back to wanting that virtual flip chart.