Robert Weiner

Migrating recurring donors to a new system

Robert Weiner

I also pointed my client to an old article from Convio called Switching Payment Processors: Assessing the Impact on Your Sustainer Program and suggested the following steps: 1. Credit card image from Ed Ivanushkin.

An Eleven Step Program to Cure Shiny Object Syndrome

Robert Weiner

NTEN just published of mine called " An Eleven Step Program to Cure Shiny Object Syndrome " (technically, they reprinted an article that AFP will publish this summer). My co-conspirators were Dahna Goldstein , Marc Baizman , and Tracy Kronzak. The four of us, plus Vered Meir , will be leading a workshop on the topic of shiny object avoidance at NTEN's Nonprofit Technology Conference in March. Best Practices IT Management Nonprofit Management Nonprofit Technology NTEN

Trending Sources

Robert in the news(paper)

Robert Weiner

I was interviewed for two articles that were published recently. The NonProfit Times ran the story The Evolution of Donor Management And Its Fundraising Future , which deals with how technology is transforming the way nonprofits interact with donors, particularly online. And the Chronicle of Philanthropy ran 'But It's Free!' and 9 Other Lines About Technology You Don't Want to Hear. If you're a Chronicle subscriber you can read that one by clicking here.

Pinterest and privacy

Robert Weiner

The author of this article says "when I used my Facebook account to create my profile, Pinterest used my personal information to automatically have me start following common connections." I was planning to check out Pinterest to see what the buzz is about, but their privacy policy gives me the creeps. I can only sign up by linking a Pinterest account to my Facebook or Twitter account. The description on the Twitter link page says this allows them to: Read Tweets from your timeline.

Going from Accidental Techie to Technology Leader

Robert Weiner

My article is meant for those who want to stop being accidental and move into a technology leadership role. I just wrote a guest blog post for NTEN on the topic of moving from an accidental techie role to a leadership role. Last July, Holly Ross wrote that it was time to retire the phrase "accidental techie". She said, "it's not very nice to call anyone an accidental anything.

Lame spam of the day: Raw spam merge text

Robert Weiner

I recognize so many snippets that have appeared in my spam folder over the years. { {I have|I’ve} been {surfing|browsing} online more than {three|3|2|4} hours today, yet I never found any interesting article like yours. {It’s|It Perhaps|Maybe} you {could|can} write next articles referring to this article. Perhaps|Maybe} you {could|can} write {next|subsequent} articles {relating to|referring to|regarding} this article. And {on|after} this {post|article} Robert L.

Finding a replacement for Tungle.me

Robert Weiner

I found this article listing possible replacements for Tungle (ScheduleOnce, TimeBridge, Meetifyr, Bookeo, Acuity Scheduling, TimeTrade, and Book’d). But I found several articles like this saying that, like Tungle, TimeBridge had been acquired, service had degraded, and its future was uncertain. I've been using Tungle for years to share my calendar with colleagues and clients.

Lame spam of the day: Same Day Transfer sent successfully

Robert Weiner

This article says the links deliver malware. I got 7 emails today claiming to come from the Federal Reserve Bank. Plain text, no logo, and the From address is obviously not from the Federal Reserve (plus, why would the Federal Reserve Bank be contacting me about anything?). The details of the "transaction" differs on each message, but the text is basically the same as below. Senders: Federal Reserve Bank Auto-Informer [woolgm@eoriginal.com].

Lame spam of the day: fake Verizon notifications

Robert Weiner

This article (which includes a screenshot) says the links lead to malware. I got 14 of these over the past 2 days. I'd hope that anyone who gets emails from Verizon would see immediately that these are fake. While they used the Verizon logo and colors, the logo is blurry, the font is wrong, the From: addresses aren't at Verizon domains, and the English is tortured (opening line: "CONSIDERABLE ACCOUNT NOTIFICATION FROM VERIZON WIRELESS.").

Lame spam of the day: Money

Robert Weiner

Text: Click Here Shared Online News Article. This is about as lame as it gets. I hope no one would click on a message like this. Even Outlook recognizes it as phishing. Sender: yomrgoo@yahoo.com (no attempt to make it look real). To: robert@rlplumbingcompany.com (not me). Subject: FW: Money. That's the entire text. The link leads to [link].

Tales of faux donors scamming charities

Robert Weiner

Tale #4: Most recently we had one alumnus promise us his art collection and then went to post an article online about how he strung us along – he actually posted our email exchanges online through a local newspaper where he was a freelancer…. The following is a compilation of online discussions of faux donors trying to scam colleges, schools, and nonprofits. In most cases it’s not clear what the scammers are trying to achieve. Maybe they’re just practical jokes.

Lame spam of the day: Facebook notifications

Robert Weiner

According to this article , they're phishing messages. Similar to the notifications from MySpace, Habbo, Tagged, and Foursquare I got a few weeks ago, I'm getting lots of fake Facebook notifications. Here are a few examples: Sender : Facebook (confirm+robert@ig.com.br). Subject: Reminder: Reset your password. Text: You recently requested a new password for your Facebook account. It looks like we sent you an email with a link to reset your password a few days ago. link leads to [link].

More lame spam as blog comments

Robert Weiner

At their best, these are way more entertaining than email spam -- lots of creative English, garbled syntax, and mixed metaphors ("gladsome to mature this website," "earmarks of the army has recruited on boob tube," "Lossing albatross is benificial," "your current article causes me completely happy"). This website is a in effect trustworthy article. The article really is helpful to my opinion. Reading your current article causes me completely happy.

Creating Strong Passwords

Robert Weiner

More recently, Slate.com published an article called Fix Your Terrible, Insecure Passwords in Five Minutes with general password tips and a clever algorithm for developing strong passwords.

Doc 2

Lame spam of the day: BBB service Re: Case # (various numbers)

Robert Weiner

Here's an article about a similar batch in 2007. I got 7 versions of this today, at 2 different email addresses. They included an attachment called bbb_logo.jpg but no graphics in the message body. A friend posted about them on a listserve and said that clicking the link downloads a virus. This scam has been around for a while. Version 1: Sender: ::Better Business Bureau:: (support@bbb.org). Subject: BBB service Re: Case # 87348414. Text: Attn: Owner/Manager.

Taking Advantage of a Crisis

Robert Weiner

" Chip Grizzard of Grizzard Communications Group makes this point in a recent article on AFP's website. Although some recent news stories have reported postive economic signs, the outlook for the nonprofit sector still looks bleak.

Optimize Your Web Pages

Robert Weiner

The Chronicle of Philanthropy published a brief article (subscription required) describing how the Leukemia and Lymphoma Society's Team in Training program used Website Optimizer to determine which of three versions of a web page was most effective in persuading people to sign up for information.

Resources from the Compasspoint Panel

Robert Weiner

My own resources page: [link] It includes links to articles like: Should Your Organization Use Social Networking Sites? Yesterday I spoke on a fundraising panel at Compasspoint's Silicon Valley/Peninsula Nonprofit Forum and mentioned a variety of resources. Here they are, with links: Donor Retention. AFP's Fundraising Effectiveness Project: [link]. The Agitator’s post “No New Donors!&# [link]. Attracting New Donors.

Thoughts on Software RFPs

Robert Weiner

Resources : My article Finding the Perfect Fundraising Database in an Imperfect World includes a section called "To RFP or not to RFP" Idealware article: The Perfect Fit: A Guide to Evaluating and Purchasing Major Software Systems. Techsoup article: The RFP Process: An Overview. Techsoup article: Nine Tips for Navigating the RFP Research Phase.

Back Away From That Spreadsheet: Why Excel Isn’t a Donor Database

Robert Weiner

Idealware published a new article of mine today, on a subject that comes up whenever I teach workshops for small nonprofits: "Why not use Excel as my donor database?" " The article is at [link].

Separating Personal and Professional Lives on Social Media

Robert Weiner

" His article and the comments provide some suggestions about how to separate the two. Do you "friend" your co-workers, clients, or service recipients on Facebook? What about LinkedIn? Are your tweets appropriate for all audiences? Andrew Heller discussed the risks of oversharing in his NTEN blog post Social Media and Privacy: Best Practices for Managing Your Personal and Professional Identities. His basic advice: "Be Prepared. Be mindful of your online presence.

Back Away from that Spreadsheet: Why Excel Isn’t a Donor Database

Robert Weiner

Idealware just published a new article of mine, on a subject that comes up whenever I teach workshops for small nonprofits: "Why not use Excel as my donor database?". The article, Back Away from that Spreadsheet: Why Excel Isn't a Donor Database is available now, and offers some good reasons to move your donor data to a more robust system and out of those old spreadsheets.

Making the Case for Advancement Services

Robert Weiner

She had already found my post on the Ingredients of a High Performing Advancement Services Shop , my discussion summary, Top Issues Affecting Advancement Services (which led to an article in the October 2007 issue of CASE Currents called "Going Fourth: What every fundraiser should know about advancement services" by Jennifer Salopek), and the Advancement Services articles and presentations at SupportingAdvancement.com.

Donor Tracking vs. Business Intelligence

Robert Weiner

The Nonprofit Times recently published an article called Is It Donor Management Software Or Business Intelligence. The article is also included in a special report on business intelligence and a vendor list that, unfortunately, says little about how vendors are addressing this area. It discusses what Laura Quinn calls the "movement from merely tracking data to an emphasis on using it strategically to make business decisions."

Online Alumni Communities in the Age of Social Media

Robert Weiner

FYI, here's an article on using LinkedIn for alumni groups: [link]. I received the following email from a listerve. The topic of closed alumni communities versus social media is on the minds of a lot of university staff, so I'm posting this along with my response. I'd like to hear from anyone who is using the social networking function of Blackbaud Net Community.

TechSoup’s New Site Design

Robert Weiner

For example, while the home page and the search results page have been redesigned, the articles and forums have not yet been updated. TechSoup , the nonprofit tech web site where I host a discussion forum, went live with a redesigned home page over the weekend. I love the new look, although it's only skin-deep. This is Phase 1 and only affects the home page--most links take you to pages on the old site, with a the old design and the old navigation.

Using Prospect Research to Raise $1 Million

Robert Weiner

Margaret King, President of the InfoRich Group, has published an article on how prospect research yielded $1 million in foundation funding for one of her clients. You can read the article at [link]. She discusses the strategy behind the research, the tools she used, how the list was narrowed to a group of top prospects, and the general approach to cultivating the foundations. The results: a 75% success rate, resulting in nearly $1 million.

TechSoup Featured in The San Francisco Chronicle

Robert Weiner

Check out the article about TechSoup in Sunday’s San Francisco Chronicle. TechSoup might be shy about blowing its own horn but since I’m a volunteer, I have no such reservations. TechSoup CEO’s are interviewed as well as some local Bay Area organizations who’ve benefited from TechSoup’s programs.

Analysis of Convio’s Online Fundraising Study

Robert Weiner

She interviewed me, so of course I think the article is good. Care2’s Allyson Kapin just published an analysis of Convio’s online fundraising study (which I mentioned earlier this week ). But in particular, check out the advice from online marketing consultant Katy O’Neal about how nonprofits should focus their marketing and engagement efforts. The analysis is posted at [link].

Advice for Consultants - Part 3

Robert Weiner

writing articles. This is the third in a series of posts aimed at new consultants in the nonprofit sector. The previous posts are at Part 1 and Part 2. Make sure you have enough savings, loans, or other income to tide you over while you build your business. Figure out where you will work and what equipment you will need. What kinds of capital investments do you need to make to get started? Do you need a rented office or home office?

Twitter Best Practices

Robert Weiner

Every day it seems like there’s a new article on how nonprofits and businesses can use Twitter for engagement, activism, marketing, and fundraising. Today’s entry comes from the Chronicle of Philanthropy, which published When Characters Count: Advice for Charities on Making the Most of Twitter. Their recommendations include: Do some casual research to learn if people who care about your cause are talking about it on the site.

Do You Need New Donor Management Software?

Robert Weiner

Idealware just published an article by Keith Heller called Do You Need New Donor Management Software? Keith urges nonprofits to look before they leap into new software, cautioning that "new software may not make anything better — in fact, it could make things worse."

Trends Affecting Fundraising in 2009

Robert Weiner

You can read the full article at philanthropy.com/news/prospecting/index.php?id=6835. The Chronicle of Philanthropy is starting the year off with a list of trends they believe will affect fundraising in 2009. The trends they cite include lower estate taxes, low investment returns, the possibility of inflation, no minimum required withdrawal from individual retirement accounts, the impact of medical costs, and a push to lower fund-raising costs.

Everywun Wants Your Clicks

Robert Weiner

The San Francisco Chronicle published an article about everywun.com , a new click-to-give site. The article makes this sound like a new idea, but The Hunger Site (and their later projects for breast cancer, children’s health, literacy, rain forest protection, and animal rescue) has been doing this since 1999.

Fundraising in a Bad Economy

Robert Weiner

The Association of Fundraising Professionals has posted A Survival Kit for Fundraising in a Bad Economy , which includes links to dozens of articles.

So You Want to Be a Consultant?

Robert Weiner

Build a presence: Public speaking, a lot of writing of books and articles, blogging, volunteering, client referral, meet fundraising consultants if you’re a product consultant and product consultants should meet fundraising consultants, LinkedIn, Google, Facebook, apply for open jobs. I moderated a panel with the above title yesterday at NTEN’s Nonprofit Technology Conference. Jana Byington-Smith did a great job of capturing the discussion for the conference’s live blog.

Coping with a Troubled Economy

Robert Weiner

Some of the articles are free and some require a subscription (in most cases, you can tell because the URL contains the either the word “free&# or “premium&# ). Here are two new resources for surviving in tough times: The Chronicle of Philanthropy has compiled a collection of recent stories , discussions, and statistics about how charities deal with turbulent economic times.

Top 10 Threats to Higher Ed Computer Systems

Robert Weiner

In his article in the Chronicle of Philanthropy titled “ Top 10 Threats to Computer Systems Include Professors and Students ,&# Jeffrey Young says. You can (and should) read the whole article at [link]. Today a growing number of network bad guys are professional criminals, and they’re looking to steal real money. They don’t just want to post an embarrassing note on your college’s home page.

The Current Economy and Major Gifts Fundraising

Robert Weiner

The full article, including footnotes, is at [link]. I’ve previously posted resources for nonprofits coping with the economic downturn ( Coping with a Troubled Economy , Fundraising Survival Guide , Economic Effects on Philanthropy ).

The Top Five Nonprofit Articles from 2014

NonProfit Hub

Last week, we shared some of our favorite nonprofit articles that we had written in 2014. From fundraising to social media and everything in between, these are the top five nonprofit articles we loved around the web in 2014. Plus, this article comes with a case study.