TechImpact

APRIL 2, 2014

Before taking any money, ensure your nonprofit’s donor retention system is in place, and ready to go. Whether you want hand written thank you cards delivered in 48 hours or an email sent instantly, these aspects of your donor retention protocol can be tested well in advance. Get a coach.

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Advice Retention Nonprofit Problem 152

.orgSource

OCTOBER 31, 2023

Get advice on the dos and don’ts from an expert. Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information. Learn how this growing association is leveraging innovative features to create a seamless renewal experience that is leading to increased retention rates. Don’t guess about this.

Sponsor 275

Sponsor Associations Law Hype 275

Nimble AMS

FEBRUARY 9, 2021

Increase member retention by understanding what makes some members leave, and then take action to keep members from lapsing in the future. Download our success kit for top resources to help you boost member retention. Why members leave and how to win them back. Download now. Recapture the magic. Download now.

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Relationship Advice Retention Mentoring 78

Wild Apricot

MAY 13, 2015

Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers.

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Retention Challenge Volunteer Advice 60

.orgSource

DECEMBER 26, 2022

Jamie Notter, Co-Founder at Propel , showed us how to integrate culture, strategy, and execution to help teams deliver peak performance and improve employee retention. “If While Kevin and I offered advice on one of our favorite topics, Association 4.0 The Great Resignation made recruiting the best talent another competitive arena.

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Culture Technology Community Associations 221

Care2

NOVEMBER 6, 2014

All nonprofits struggle with donor retention. Engaging your board members in the retention process is critical. I know that some of your donors would love to seek out their advice and would pay for it all while supporting your organization. What are your tried and true methods for donor retention? We want you to succeed.

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Retention Donor Stats Mail 70

Nonprofit Tech for Good

MARCH 8, 2024

Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. Can Tech Tools Solve Donor Retention? Donor retention is, at its heart, about building relationships. Nonprofit Tech Tools Won’t Solve Donor Retention, but They Can Help Retaining donors is hard.

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Retention Tech Tools Donor 269

Eric Jacobsen Blog

NOVEMBER 13, 2023

Statistics show that companies with women represented at the top are 50 percent more likely to outperform their peers; they create better client retention, organic growth, and profit,” she adds. What advice or help do people come to me for? For example, how do people benefit from working with me?

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Business Sponsor Leadership Voice 84

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.

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Retention email Donor eBook 45

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary). Superb content.

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Retention Donor Change Blackbaud 37

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Over the past 10 years, donor retention has fallen from 33% to 27%.

Retention 40

Retention email Donor eBook 40

.orgSource

SEPTEMBER 19, 2023

You could use some fresh advice. Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information. Even when you love your job, without the right support, it’s easy to experience symptoms of leadership fatigue like these. The thrill might not be gone. But genuine excitement is harder to find.

Sponsor 221

Sponsor Associations North America Law 221

Bloomerang

DECEMBER 11, 2021

Today’s question comes from a nonprofit employee who wants advice on what would be considered a good new donor acquisition rate. I know about donor retention rates, goals, etc., Acquisition strategy and retention strategy go hand-in-hand. Last year, per the FEP, new donor retention averaged just 19%.

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Rate Donor Retention Mail 110

Pamela Grow

MARCH 14, 2024

One of the best ways to attract talent is by creating a culture that encourages retention from the get-go. You can plan regular meetings between new staff and veteran employees who can explain organizational processes, best practices, and impart any other insightful advice for getting started. Provide relevant training and resources.

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Strategy Interview Skills Retention 52

Pamela Grow

MARCH 14, 2024

One of the best ways to attract talent is by creating a culture that encourages retention from the get-go. You can plan regular meetings between new staff and veteran employees who can explain organizational processes, best practices, and impart any other insightful advice for getting started. Provide relevant training and resources.

Strategy 52

Strategy Interview Skills Retention 52

Pamela Grow

SEPTEMBER 13, 2023

The book is a masterful blend of practical advice, psychological insights, and personal anecdotes that will resonate with introverts from all walks of life. But it doesn’t stop there – even seasoned fundraisers will find immense value in Brian’s fresh perspective and insightful advice.

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Review Fundraising Blended Advice 52

Nimble AMS

AUGUST 30, 2022

The session offered valuable advice for any association leader looking to take their career to the next level. Our demo highlighted how you can provide personalized content feeds, profile badges, and missions to drive engagement and boost retention. Nimble AMS product preview: proof your association can become member-centric.

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Associations Nashville Atlanta Award 123

3rd Sector Labs

JUNE 30, 2014

Combat the challenges of donor retention? Next problem, the fundraising advice. A recent Third Sector Labs survey of fundraising advice showed us that 80% of expert advice focused on content, messaging and materials. Less than 5% of the advice focused on technology and/or data. Build a fundraising strategy?

Attention 157

Attention Data Donor Retention 157

Get Fully Funded

APRIL 4, 2024

Building relationships with all of your supporters can strengthen your donor retention rate and help your nonprofit raise more funds over time. Research shows that a 10% improvement in your donor retention can lead to an up to 200% increase in donors’ lifetime value. Offer a recurring giving option on your online donation page.

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Donation Strategy Nonprofit Gift 110

Connection Cafe

NOVEMBER 7, 2017

Consider these tips to increase donor retention: Annual Information: Sharing your annual report—via your website, for example—demonstrates commitment to your mission, increasing donor trust. Staff should provide ethical advice and properly guide them through the cultivation process.

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Retention Donor Guidelines Gift 29

Connection Cafe

MARCH 17, 2014

According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Make a donor retention calendar to keep your donors loyal! OK, so donor retention isn’t part of your job description. Step Two: Make your Donor Retention more Manageable by Creating a Thanking Policy.

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Calendar Retention Donor Empowerment 39

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

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Retention Donor Change eBook 55

Hands on Fundraising

JANUARY 24, 2023

So you’ve been reading good advice, like this piece in Philanthropy Daily… or this, more succinct, advice from my friend Denisa Casement: So now what? You’re feeling a little nervous about the economy. And you’ve been planning for this year. How to maximize your fundraising results so you can keep doing your good work?

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Advice Philanthropy Results Fundraising 98

Pamela Grow

JANUARY 25, 2024

A few years back, I asked donor retention expert and copywriter Lisa Sargent for her advice on stewarding monthly donors, and here is what she said: Some “best practices” I’d recommend based on direct experience and personal research: 1.) In other words, what does your donor care look like?

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Donor Wiki Wikipedia Mentoring 65

NonProfit Hub

MARCH 18, 2021

These conversations are an opportunity to ask for something often overlooked in donor relationship building— advice. When we ask donors for their feedback and advice, we are signaling that we trust them and value their opinion. If you would like more information on how to boost donor retention, check out this blog.

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Campaign Build Donor FAQ 77

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? . Donor retention. What’s the deal?

Retention 37

Retention email Donor Tips 37

Bloomerang

NOVEMBER 13, 2023

Your reply device should have these same ask string plus a blank option, for example: $ __ to help as much as possible Heed Julie Cooper’s expert advice on using these variable ask strings: putting the appropriate ask amounts in front of each donor will impact your revenue — now and for years to come! Always do the math before you ask.

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Idaho Personal Money Raise 102

TechImpact

AUGUST 20, 2014

The truth is, without the help of data, effectively planning a fundraising strategy or maintaining high donor retention numbers makes a hard job near impossible. Mixed advice. Without any information to backup your results, or help you get started planning, you’re really just shooting in the dark.

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Data Donor Database Nonprofit 175

Bloomerang

JULY 7, 2022

Today’s question comes from a nonprofit employee who wants advice on when it’s a good idea to give gifts to donors. . Track repeat donations to see if there is a difference in retention and downgrading/upgrading between the two groups. Our Ask An Expert series features real questions answered by Claire Axelrad, J.D.,

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Gift Donor Giving Charity 123

Connection Cafe

FEBRUARY 1, 2019

In fact, “an inability to hire qualified staff within a limited budget” was the most commonly cited challenge in the 2017 Nonprofit Employment Practices Survey , which also found that 81% of nonprofits do not have a formal retention policy.

Culture 40

Culture Advice Organization Nonprofit 40

Nonprofit Tech for Good

JUNE 23, 2020

The third post in this series, 10 Donation Page Best Practices for Nonprofits , provides detailed advice, but its worth reiterating that the first step in being successful in online fundraising is having well-designed, data-driven donation pages. Please see 10 Website Design Best Practices for Nonprofits for further inspiration.

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Practice Online Fundraising Nonprofit 339

Bloomerang

JUNE 15, 2022

Did you know that monthly giving boosts donor retention as high as 90% and a whopping 57% of U.S. It’s loaded with free tools, from a monthly donor roadmap to a monthly donor retention checkup, and so much more! To keep up-to-date on the latest industry insights and advice, check out our upcoming Webinars & Events.

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Guide Gift Donor Retention 117

3rd Sector Labs

OCTOBER 2, 2014

Let me offer one piece of advice: let’s not get distracted by the story and instead focus on the epilogue – the Ice Bucket Epilogue: it’s about the data. The same advice applies to any charity in a similar situation. Discussion and debate. Did you know that the Ice Bucket Challenge has its own Wikipedia article ?

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Challenge Data Analysis Charity 183

Pamela Grow

JANUARY 13, 2021

Many thanks for your professional advice, Bonnie. Here’s why: Donor retention continues to be the biggest problem in nonprofit fundraising. As a result, our sector’s donor retention stats will decline further. Lisa Sargent calls the print donor newsletter “your retention engines.”

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Newsletter Donor Retention Nashville 52

Get Fully Funded

SEPTEMBER 14, 2021

In this article, we’ll discuss the following six concrete steps your nonprofit can take to boost revenue and grow your organization: Track your organization’s retention rate. Track your organization’s retention rate. Focus on building relationships. Offer recurring donation options. Provide suggested giving amounts.

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Donation Strategy Retention Rate 64

Nonprofits Source

MAY 25, 2023

However, locating and attracting new customers within this competitive landscape can pose further challenges such as patient satisfaction rates and patient retention. As you consider ways to improve your patient acquisition strategy, think about how these changes can also provide retention benefits.

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Goal Tips Review Map 52

Bloomerang

DECEMBER 15, 2023

Today’s question comes from a nonprofit employee who wants advice on how to attract corporate matching gifts: Dear Charity Clairity, I have a question about how to attract corporate matching gifts. Your organization Matching gifts lift average donation size, improve retention and donor lifetime value , and open the door to other giving.

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Gift Practice Companies Benefit 95