2011 Non-profit Social Networking Survey

NetWits

I just got an email from Holly Ross, the Executive Director of the Non-profit Technology Network – better known as NTEN. You received the same email if, like me, you’re subscribed to the NTEN newsletter (hint hint). How can I get the 2011 Social Networking Benchmark Report for Non-profits? The survey results will be compiled and presented at the 2011 Nonprofit Technology Conference in March.

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New Report: 2011 eNonprofit Benchmarks Study

NTEN

Not necessarily, according to the 2011 eNonprofit Benchmarks Study , just released at the 2011 NTC by M+R and NTEN. That's just one of the fascinating drops of knowledge in the " 2011 eNonprofit Benchmarks Study ". We at NTEN spend a lot of time comparing our numbers to the benchmarks as we try to figure out what works best. > Download the 2011 eNonprofit Benchmarks Study. A high unsubscribe rate is bad, right?

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New Report: 2011 Nonprofit Social Network Benchmark Report

NTEN

The 2011 NTC saw the release of the latest " Nonprofit Social Network Benchmark Report ". > Download the 2011 Nonprofit Social Network Benchmark Report More than 11,000 nonprofit professionals filled out this year's survey, sponsored by NTEN, Common Knowledge, and Blackbaud, generating a veritable cornucopia of data. Other highlights: Nine out of 10 respondents(89%) report having a presence on Facebook in 2011.

Nonprofit Technology Staffing and Spending Benchmarks: Take the 2011 Survey

NTEN

NTEN has been conducting an annual survey about technology (formerly known as "IT") staffing levels and salaries, as well as budget and planning practices of nonprofits, since 2006. We are happy to announce that the 2011 survey is underway – and that it is new and improved! > > Please take the 2011 Nonprofit Technology Staffing and Investments Survey! We're going to provide you with benchmarks about things like: Amount of technology budget per organizational staff.

Benchmarks Extra: Correlations

NTEN

The 2011 eNonprofit Benchmarks Study is a joint project of M+R Strategic Services and the Nonprofit Technology Network (NTEN). The 2011 eNonprofit Benchmarks Study (available at www.e-benchmarksstudy.com Now, with Benchmarks Extra , we’re diving in deeper to reveal some interesting – and unexpected – relationships in the data. The 2011 Benchmarks average unsubscribe rate is 0.23%. benchmarks Data E-mail Communications

Measuring Impact: Feature Article from the Latest Issue of NTEN:Change

Amy Sample Ward

[Note: The following is an excerpt of an article in the December 2011 issue of NTEN:Change. Internally they can assist in managing performance at the departmental or affiliate-level using dashboards and benchmark progress over time. Continue reading this article, which includes more resources and tips, when you subscribe to NTEN:Change for free! resources strategy change guestpost impact leaders nten ntenchange

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Benchmarking: Networked Nonprofits Measure Their Social Media Results In A Context

Beth's Blog: How Nonprofits Can Use Social Media

At Zoetica, we facilitating a social media peer learning project called “ Leveraging Social Media: Becoming A Networked Nonprofit.&# Devon Smith, who writes the 24 Usable Hours blog, and a self-described “data nerd&# did a benchmarking analysis for participants. Sometimes benchmarking studies can be more rigorous and survey an entire field. Take for example, the NTEN Social Network 2011 Benchmarking Study or the Digital IQ Study of Government Sites.

Groundwire Engagement Benchmarking Survey: Intro and Section One

GroundWire

Several years ago, we developed the Groundwire Engagement Benchmarking Survey tool to help the organizations we work with determine where they should be investing their (limited) resources. Take Groundwire's DIY Engagement Benchmarking Survey. DIY Engagement Benchmarking Survey, Section One: Theory of Change. Four Ways Nonprofits Can Increase Their Impact With Data , NTEN. Ever wondered exactly what it takes to be an engaging organization?

2011 NTEN Nonprofit Technology Conference ? Day 2

sgEngage

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 2011 NTEN Nonprofit Technology Conference – Day 2 Posted by Steve MacLaughlin on March 18th, 2011 Day 2 of NTEN’s Nonprofit Technology Conference ( #NTC ) in Washington, DC is when things really kick into high gear. Tags: Big Ideas , Nonprofit Trends , nptech , NTEN , Online Giving , Social Media , Web 2.0

Favorite Factoids from the 2011 eNonprofit Benchmarks Study

Beth's Blog: How Nonprofits Can Use Social Media

M+R and NTEN have just released the annual 2011 eNonprofit Benchmarks Study that analyzes data and messaging from nonprofits. So, if you want to compare your nonprofit’s performance with other, this report is a useful tool. What I liked most was the infographic they shared as a companion to the study. I had to screen capture my favorite factoids and share those below. Research Studies

eNonprofit Benchmarks Study Reveals Latest Metrics for Advocacy, Fundraising and Social Media

Care2

Check out the 2010 eNonprofit Benchmarks Study from M+R Strategic Services and NTEN which surveyed 40 nonprofit organizations and analyzed all of this data and more. Key Benchmarks: How Did Your Nonprofit Measure Up ? E-newsletters Nonprofit Benchmark Studies Online Advocacy Online Fundraising Social Networking Trends Web 2.0Do you know the average click-through and open rates on action alerts and fundraising appeals across the nonprofit sector?

2011 Nonprofit Social Networking Survey ?

Care2

NTEN, Common Knowledge and Blackbaud invite you to take part in a nonprofit survey about how nonprofits are using online social networks, and enter your name for a chance to win an Apple iPad. The survey results will be compiled and presented at the NTEN Nonprofit Technology Conference in March 2011. Look for our session, where we’ll present the 2011 Nonprofit Social Networking Benchmark Report , outlining the results of the survey.

Things We Like (March 2011)

NTEN

We had, ahem, a few problems with the wireless Internet at the 2011 Nonprofit Technology Conference. Fortunately, the NTC made up for the connectivity failures with general fabulousness, including the release of two of our favorite reports each year: The 2011 e-Benchmarks Study from M+R found that a high unsubscribe rate is not necessarily bad , among other things. You should also check out the winners from the 2011 DoGooder Nonprofit Video Awards.

Have You Renewed Your NTEN Membership for 2011 Yet? Here are Three Reasons to Renew Today!

NTEN

Ok, there are more than three reasons to renew your NTEN membership, but there are three we want to make sure you consider if you haven't renewed for 2011 yet: 1. Free and Exclusive Access to special programming and reports for NTEN Members. Discounted access to the annual Nonprofit Technology Conference , weekly webinars , and additional programming from NTEN and partners throughout the year. Right now, NTEN members save $200 on registration for the NTC !

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Released at the 2012 NTC Today: The New eNonprofit Benchmarks Study from M+R and NTEN

NTEN

You can now download the 2012 eNonprofit Benchmarks Study , just released at the 2012 NTC by M+R and NTEN. That's just one of the fascinating bits of analytics from the " 2012 eNonprofit Benchmarks Study ". Nonprofit Facebook fan bases have seen phenomenal growth between 2010 and 2011, with the average nonprofit increasing its fan base by 70%. We at NTEN spend a lot of time comparing our numbers to the benchmarks as we try to figure out what works best.

2011 NTEN Nonprofit Technology Conference ? Day 1

sgEngage

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 2011 NTEN Nonprofit Technology Conference – Day 1 Posted by Steve MacLaughlin on March 17th, 2011 NTEN’s Nonprofit Technology Conference ( #NTC ) is in Washington, DC and it’s sold out once again. Blackbaud and NTEN are teaming up this year to present some great content during and after this year’s conference.

Is the Future of Social Media Much Different for Non-profits?

NetWits

Do you plan on increasing your budget for social media efforts in 2011? What are the major focuses of your social media strategy in 2011? What’s your 2011 social media budget? Make sure to check out The second annual Nonprofit Social Network Benchmark Report by Common Knowledge, thePort, and NTEN.

2011 NTEN Nonprofit Technology Conference ? Day 3

sgEngage

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 2011 NTEN Nonprofit Technology Conference – Day 3 Posted by Steve MacLaughlin on March 19th, 2011 This is the last day of NTEN’s Nonprofit Technology Conference ( #NTC ). SEO 201: Advanced SEO: Secret Offsite Strategies That’ll Blow Your SEO Mind Saturday, March 19, 2011, 1:30pm to 3:00 pm Want to own that Google results page?

New Facebook Benchmarks: An Extra eNonprofit Benchmarks Report from NTEN and M+R

NTEN

Last summer, we pulled together data from some of the country’s leading nonprofits to bring you the 2011 Benchmarks Extra: Facebook report, laying out basic benchmarks for nonprofit pages on Facebook. To download the 2012 Benchmarks Extra: Facebook, simply “like” M+R's page on Facebook. Have questions about the Benchmarks Extra: Facebook report?

Measuring Impact: Feature Article from the Latest Issue of NTEN:Change

NTEN

[Editor's note: The following is an excerpt of an article in the December 2011 issue of NTEN:Change. Internally they can assist in managing performance at the departmental or affiliate-level using dashboards and benchmark progress over time. Continue reading this article, which includes more resources and tips, when you subscribe to NTEN:Change for free! Read the complete article, "From Outcomes to Impact," by subscribing to the journal for free! ].

New on SSIR: How does celebrity impact your fundraising?

Amy Sample Ward

The 2011 Millennial Donor report , the second in an annual series, focuses on engaging Millennials in fundraising. In the newest eNonprofit Benchmarks report from NTEN and M+R Strategies, it’s easy to see what a compelling cause may be to Millennial donors: disaster. My latest contribution to the Stanford Social Innovation Review is up. Read the post below or visit SSIR to read and comment with that community.

Report Release: The 2012 Nonprofit Social Networking Benchmarks

NTEN

Another NTC means more great studies about nonprofit technology released, including the 2012 " Nonprofit Social Networking Benchmarks Report." > Download the 2012 Nonprofit Social Network Benchmark Report More than 3,500 nonprofit professionals filled out this year's survey, conducted by NTEN, Common Knowledge, and Blackbaud, providing another year of valuable benchmarks about nonprofits' use of -- and success with -- social networking platforms.

Report Release: The 2011 Nonprofit Technology Staffing & Investments Survey Report

NTEN

NTEN's annual research on nonprofit technology spending and practices sheds light on these questions, and many more. > Since 2006, NTEN has produced the annual Nonprofit Technology (formerly "IT") Staffing and Investments survey and report for the nonprofit sector. benchmarks Budget Change Management IT staffing Leadership nonprofit technology nptech nten Organizational Culture research staffing Staffing tech staffing IT Staff

Free Non-profit Reports and Resources

Wild Apricot

This post offers an overview of NTEN's eNon-profits Benchmark Study and 2011 Social Benchmarks Report and Idealware's Donor Management System Workbook.( Here is a round-up of recently released reports and resources available free of charge that might be of interest to non-profit and membership organizations. read more ). Donor management nonprofit non-profit Non-profit technology nptech social media

2011 NTEN Champions Fundraising Campaign by the Numbers

NTEN

You may recall that the NTEN community recently helped us raise over $15,000 to host more local events throughout 2012. One of the things we wished for as we navigated the campaign: benchmarks. We value both transparency and sharing here at NTEN, so we decided we would share all our campaign results with you. We'll share some more of the "how-to" type advice in the coming days, but for now, here are some of NTEN's benchmarks.

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Marketing and Engagement: Making the most of your Emails

Amy Sample Ward

I shared results from the newest eNonprofit Benchmarks Study from NTEN and M+R Strategic Services. Last week, I visited Omaha, Nebraska, and had a great time presenting to the PRSA Nebraska chapter. Below are my slides and a round-up of tips for getting started with a more engaged membership responding to your emails! Email Campaigns: Know Your Audience and Get Results. View more presentations from Amy Sample Ward. Highlights.

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Great reads from around the web on March 23rd

Amy Sample Ward

New Report: 2011 eNonprofit Benchmarks Study | NTEN – "A high unsubscribe rate is bad, right? Not necessarily, according to the 2011 eNonprofit Benchmarks Study, just released at the 2011 NTC by M+R and NTEN. I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of March 23rd).

Do You Know Your Nonprofit's Facebook Page Churn Rate?

NTEN

Thanks to the eBenchmarks research series NTEN has partnered with M+R Strategic Services to create, you can now impress your boss and colleagues with your knowledge of not only how to calculate your organization's fan page churn but also what kinds of goals you might want to set for your Facebook strategy around this metric. Maybe the first question here should be: do you know what list "churn" is?

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Channel Surfing: A News Roundup

NetWits

Although the findings of the recently released 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report haven’t changed much since the last edition three years ago, its release has (re)fueled the conversation fire in the #nptech community. on the NTEN Blog , NTEN’s Holly Ross writes: “For those of you waiting for the direct-mail death toll, it looks like you’ll be waiting a while longer. flickr.com/photos/mikebaird.

Great reads from around the web on April 23rd

Amy Sample Ward

Report Release: The 2010 Nonprofit IT Staffing and Spending … – "Nearly 1,200 nonprofit professionals filled out the latest annual survey, sponsored by NTEN and The NonProfit Times, providing us with another year of benchmarks and data concerning: salaries, outsourcing, recruiting, organizational structure, and other aspects of Information Technology practices in the nonprofit sector.

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25 SMART Social Media Objectives

Beth's Blog: How Nonprofits Can Use Social Media

Spitfire’s useful SMART chart planning tool has been used by many nonprofits and was adapted for social media for nonprofits by NTEN’s WeAreMedia project several years ago. Some struggle to find an attainable number. Benchmarking comparing your organization’s past performance to itself or doing a formal or informal analysis of peer organizations can help. It also helps to break down your goal into monthly or quarterly benchmarks.

Report Release: The 2010 Nonprofit IT Staffing and Spending Survey

NTEN

> Download the Report for Free Here Nearly 1,200 nonprofit professionals filled out the latest annual survey, sponsored by NTEN and The NonProfit Times, providing us with another year of benchmarks and data concerning: salaries, outsourcing, recruiting, organizational structure, and other aspects of Information Technology practices in the nonprofit sector.

Early Bird Registration for 2011 NTEN NTC is Open | Nonprofit.

sgEngage

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking Early Bird Registration for 2011 NTEN NTC is Open Posted by Steve MacLaughlin on November 12th, 2010 NTEN’s 2011 Nonprofit Technology Conference is now open for early bird registration. The 2011 NTC is open to non-members and members alike, but NTEN members save $200 on their conference registration fee. The 2011 NTC should be the best yet.

Vote for TechSoup's Sessions for the 2012 Nonprofit Technology Conference!

Tech Soup Blog

The Nonprofit Technology Conference ( 12NTC ), organized by the Nonprofit Technology Network (NTEN), brings together nonprofit leaders from far and wide to learn about the latest in technology that can benefit their organizations and the communities those organizations serve. And in an effort to make certain that conference sessions are what nonprofit professionals need and want, NTEN asks those very nonprofit professionals to help make that decision through an online vote.

A Closer Look at Nonprofit Technology Benchmarks: Staffing Ratios

NTEN

[This is part two of a series taking a closer look at the key benchmarks from our 6th Annual Nonprofit Technology Staffing & Investments Survey Report , conducted with The NonProfit Times. Another benchmark we think is importmant for nonprofits to consider is the ratio of organizational staff to their tech-responsible staff. While we took a look at the number of tech staff benchmark in the first post in this series, I'd like to now turn to the org staff-per-tech staff benchmark.

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Measuring Your Social Media Success

NTEN

[Editor's note: The following is an excerpt of an article in the September 2011 issue of NTEN:Change. Read the complete article in NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free! ] Keep in mind that along with clear goals, you also need benchmarks for success. Or if you want to spread information, define a benchmark for how many views of your resource will qualify as success.

Zoetica Salon: A Couple of Good Resources

Beth's Blog: How Nonprofits Can Use Social Media

Benchmarking: When assessing social media performance, many nonprofits want to benchmark their social media results against other similar nonprofits. Here are a couple of nonprofit and social media benchmarking resources. January is Tune Up month in the Zoetica Salon , an online space for free peer learning about nonprofits and social media. Here’s a few good resources shared on the wall in the past week.

How Networked Nonprofit Use Facebook SMARTly

Beth's Blog: How Nonprofits Can Use Social Media

Spitfire’s useful SMART chart planning tool has been used by many nonprofits and was adapted for social media for nonprofits by NTEN’s WeAreMedia project several years ago. Benchmarking comparing your organization’s past performance to itself or doing a formal or informal analysis of peer organizations can help. It also helps to break down your goal into monthly or quarterly benchmarks. How Networked Nonprofits Use Facebook Smart.ly. View more presentations from Beth Kanter.

How Does Your Nonprofit Use Data To Improve Results?

Beth's Blog: How Nonprofits Can Use Social Media

Today, NTEN’s Amy Sample Ward shared this fabulous video on Facebook. It is from the recent workshop that NTEN and NPower in Charlotte, NC to help participants understand the power of data to drive decision-making for nonprofits. It’s a topic that NTEN’s executive director, Holly Ross, has covered with this must-read post: “ Four Ways Nonprofits Can Increase Their Impact With Data.”.

The Sustainer Bump

Connection Cafe

So Chas Offut told us back in April when he and Dennis McCarthy presented a sneak peek of the Blackbaud 2013 Online Marketing Benchmark Study for Nonprofits at NTEN’s Nonprofit Technology Conference. David Glass from World Wildlife Fund spoke at the Convio Summit in 2011 to challenge nonprofits to raise the profile of sustaining gifts and educate donors in the United States about the value of supporting an organization with a monthly gift.

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Facebook Metrics Nonprofits Need to Know

Care2

If you are a social media data junky, then you are in luck because M&R and NTEN recently analyzed Facebook statistics for the 40 organizations surveyed in their 2011 eNonprofit Benchmarks Study. They categorized organizations as small, medium, or large, based on the number of fans their pages have, and also looked at groups by sector.

GW Engagement Survey Section Three: Email

GroundWire

Benchmarking Survey tool to help the organizations we work with. Groundwire Engagement Benchmarking Survey Section Three: Email. GW Engagement Benchmarking Survey Intro and Section One: Theory of Change GW Engagement Benchmarking Survey, Section Two: Website Several years ago, we developed the Groundwire Engagement. determine where they should be investing their (limited) resources.

Five Fundraising Tips for Grassroots Organiztions

NTEN

By Aidan Hijleh, Nonprofit Partnership Liaison, Benchmark Email. Aidan Hijleh serves as a Nonprofit Partnership Liaison for Benchmark Email, a leading permission based email marketing company that caters to the needs of small and large organizations alike. CRM E-mail nptech nten Social Media Fundraising

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