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Blogging a crisis: reflecting on some lessons learned

Steve Bridger

So what else did we learn? Know before you go, and if the expertise does not exist in house, ask for help. This is a story of a blog.

4 Keys to Building a Successful Nonprofit Web Site

NetWits

Our main goal is to help you learn how to leverage our technology and the tools that make up social media. We recently launched a new blog here at Blackbaud Internet Solutions. It’s been an exciting endeavor and given us a lot of insight into using social media for nonprofits and fundraising! With that in mind I’d like to share 4 Keys to Building a Successful Web Site based on similar tactics we’ve deployed on this blog

QuickBooks Helps BITS Serve Struggling Youth

Tech Soup Blog

She grew up in Kazakhstan and moved to Canada in 2009 to attend George Brown College's advanced management program. "It was so easy to understand and helps us tremendously," Veronika explains.

Volunteering: Making the Connection

Connection Cafe

This year some of my coworkers and I were inspired to volunteer with an organization called TAP - Theatre Action Project , which works with youngsters to encourage creative expression while learning critical life skills and building self-esteem and confidence.

Let’s Chat – Considering if Chatter can help your Organization

Connection Cafe

In addition to the ways the Salesforce platform is helping organizations integrate with social data, I pointed to a few other tools that are available for anyone to use. Employees can follow other users who they find very helpful or work with a lot. Chatter has been around since late 2009, but it was only early this year that Salesforce made it available to anyone for free. Author: Corey Pudhorodsky.

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The 4 Must-Haves of a Successful Web site Redesign

Connection Cafe

You've probably got a deadline, you may have a budget, and of course you have stakeholders who are helping to drive the vision and will sign off on the finished product. Understanding Your Audience – By taking the time to learn about and understand your site visitors, you can be sure your web presence meets their needs so they’ll be encouraged to visit and keep returning to your site.

Creating Your Organization's Social Media Strategy Map

Beth's Blog: How Nonprofits Can Use Social Media

The goal is to help participants create a social media strategy AND take a deep dive into the tactics and tools of social media. You're testing different social media tactics and learning what works. Learning is part of the process.

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What the Business Sector Can Learn from Nonprofits

NTEN

Furthermore, we discussed potential solutions to help increase diverse speakers at conferences. Allyson Kapin, Rad Campaign. I live in a world full of progressives. My business partner at Rad Campaign , who also happens to be my husband, is a progressive. The consultants I work with are progressive. I even organize conferences and events like the Women Who Tech TeleSummit that have a progressive slant.

Self-Expression is Overrated: Better Constraints Make Better Participatory Experiences

Museum 2.0

Forrester created the “social technographics” profile tool to help businesses understand the way different audiences engage with social media (and you can read more of my thoughts on it here ). I’ve had it with museums’ obsession with open-ended self-expression.

5 Steps to a Successful Social Media Strategy

Amy Sample Ward

These 5 Steps are intended to help you create a successful social media strategy, but as you will see, they focus on your organization’s overall strategy! This is really helpful in order to evaluate the appropriate tools for your work.

What are the most effective ways Nonprofits/Foundations can use Twitter #hashtags?

Beth's Blog: How Nonprofits Can Use Social Media

It is also a Twitter term that describes a keyword, prefixed by that symbol, that helps people track conversations on Twitter. What are the lessons learned for using them effectively? Photo by Mansikka. What is a #HashTag? A hashtag is this symbol: #.

Dancefloor and Balcony: What I learned about emergent online collaboration from Eugene Eric Kim

Beth's Blog: How Nonprofits Can Use Social Media

. Yesterday at the Packard Foundation, as part of a series of "deeper dives" to learn about networks and social media, Eugene Eric Kim of Blue Oxen Associates gave a talk about "Networks in an International Context." . What was our learning? You'll make mistakes, but you'll learn.

Guest Post by JD Lasica -- Socialbrite: A new sharing & learning hub

Beth's Blog: How Nonprofits Can Use Social Media

That’s why eight leading nonprofit technologists and social marketing experts have come together to create this learning and sharing hub. And please note: We’re here not only to show how social tools can be used to advance the social good – but to learn from you as well.

The New ROI -- Listen, Learn, Adapt: Return on Insights from David Armano

Beth's Blog: How Nonprofits Can Use Social Media

The process is: Listen, Learn, Adapt. He is describing what an organization with a " learning organization " culture does and applying it to social media. Nonprofits need to learn the insights and also understand the value of the investment.

Learn The Art Of Effective Messaging

Eric Jacobsen Blog

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

2009 eCampaigning Review Released

Amy Sample Ward

65% of actions reviewed in the report asked people to add their own message (whether this was a petition, or post, etc.) - this is great because letting your supporters personalize or otherwise get more involved in your actions will only help build a commitment to the outcome of your campaign or action as well as encourage your supporters to ask their friends or colleagues to participate as well.

Facebook for Nonprofit Beginners: Learn the Basics of this Online Social Networking Tool

Tech Soup Blog

However, if you haven't seen a use for Facebook for your organization, then you are not alone, and we are here to help. But a benefit of Facebook that may not have occurred to you is that Facebook will allow you to aggregate content from around the Web, and easily pull it into one central page, which will help you spread the word about your organization. If you haven't heard of Facebook, I'm sorry to break it to you, but you are living under a rock.

Avoiding the Participatory Ghetto: Are Museums Evolving with their Innovative Web Strategies?

Museum 2.0

He spoke convincingly about how the dashboard and other efforts are helping the IMA become a more transparent, open place that respects and involves visitors in all aspects of the organization. I just got home from the Museums and the Web conference in Indianapolis.

Raise Money on Facebook: Four Strategies You Need to Know About

NTEN

As of September 2009, scores of Facebook applications have been developed to support the nonprofit sector in one way. According to the Facebook Causes blog , the application has helped raise more than $12 million for nonprofits based in the U.S. Over $5 million has been raised in 2009 alone. To help tech-savvy nonprofits make use of Facebook, this brief guide includes four strategies. The author updated this article in September 2009 as part of Mozilla Service Week.

5 Good Nonprofit Infographics

NonProfit Trends

Especially when they help reveal a lot of information in a visual format. World Giving Index Charities Aid Foundation looked at three different types of charitable behavior – giving money, giving time and helping a stranger and used the results to produce the “World Giving Index.&# Read the entire report to learn more about global trends. Let’s help share information about what’s happening across the nonprofit sector.

Looking forward to NTC 2009

Zen and the Art of Nonprofit Technology

Any level of background in the topic is welcome, and everyone learns. And, you can help folks get to NTC ! I love NTC (NTEN’s Nonprofit Technology Conference). I would be dishonest if I said I didn’t have a sweet reminiscence for the Circiut Rider Roundups of old. But they are long gone. As fields often do, ours grew up and professionalized. And what has taken it’s place is valuable to a much wider audience (and a much larger one!)

Evaluation and being a learning organization

Zen and the Art of Nonprofit Technology

to evaluation for program improvement (“What did we learn that can help us make the program better?”).&#. And there has been an overall movement in the sector in the direction of increased evaluation and learning. As our sector as a whole moves further and further along the path of a commitment to evaluation and learning, I think it behooves us to follow. Write a report at the end of each project with lessons learned.

Evaluation and being a learning organization

Zen and the Art of Nonprofit Technology

to evaluation for program improvement (“What did we learn that can help us make the program better?”).&#. As our sector as a whole moves further and further along the path of a commitment to evaluation and learning, I think it behooves us to follow. Evaluation is a learning process, like anything else, and the most important thing is an intention and commitment to being a learning organization. Write a report at the end of each project with lessons learned.

Generation Generosity

Beth's Blog: How Nonprofits Can Use Social Media

We're talking the collaborative / free / creation / crowdsourced / gift / sharing movement * that—especially online—has unlocked in entirely new ways the perennial need of individuals to be appreciated, to be loved, to feel part of the greater good, to contribute, to help. Photo from Buglugs.

Social Media and the Performing Arts: Engagement First, Ticket Sales Second

Beth's Blog: How Nonprofits Can Use Social Media

Last week, I sent a tweet asking folks to add their best examples into the wiki which helped me create the presentation. The questions I got: How do know that our social media strategy can help sell tickets? Arts and Social Media View more presentations from kanter.

Tools Galore in Online Communication - Women Who Tech 2009

Connection Cafe

The panelists each described a handful of tools to help with online communication, specifically for nonprofit causes and social activism. Look at who’s doing well in these spaces and follow their lead by learning from their successes.

Blog shout outs

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Blog shout outs April 15, 2009 On the right is my blogroll, that needs updating, but I thought I’d do some shout outs to blogs I’ve lately been loving and really learning a lot from, who are probably not on that list (yet). Be Helpful.

Chain Reaction 2009: the Social by Social game

Amy Sample Ward

Last year, innovators and changemakers gathered for a two-day event in London to learn, share, and collaborate to make a better world. Learn more and connect with Chain Reaction! We succeed when we work together The Chain Reaction Networks helps individuals and organisations to connect together. The game is a fun way to collaborate with others and learn more about what’s needed to create a project that leverages social media. What will happen at Chain Reaction 2009?

Chain Reaction 2009: the Social by Social game

Amy Sample Ward

Last year, innovators and changemakers gathered for a two-day event in London to learn, share, and collaborate to make a better world. Learn more and connect with Chain Reaction! We succeed when we work together The Chain Reaction Networks helps individuals and organisations to connect together. The game is a fun way to collaborate with others and learn more about what’s needed to create a project that leverages social media. What will happen at Chain Reaction 2009?

Silos Culture Inside the Walls of Nonprofits Prevent Effective Social Media Use

Beth's Blog: How Nonprofits Can Use Social Media

I learn so much from those who have share their stories and advice. My offer to help kickstart, research and join the social networking policy development process at work (from a fundraiser perspective) was also rebuffed. Flickr Photo by Eqqman.

My Top 5 Highlights from the 2009 Convio Summit Nonprofit Conference with video highlights

Connection Cafe

But taking what you learned in an hour and using it for real world application is a challenge. The incredible learning and education at the event. Author: Jordan Viator.

My Goals For 2009

Beth's Blog: How Nonprofits Can Use Social Media

I've had a post in draft for a couple of weeks now about some personal/professional goals or my New Year's resolutions for 2009. I read Chris Brogan's " Your 3 Goals for 2009 " and I loved his process. Think of how you want to be successful in 2009. What are your goals for 2009?

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London Net Tuesday January - Resolutions for Learning

Amy Sample Ward

Join us for Net Tuesday London, this month: Resolutions for Learning! January’s event will ask questions like: How do you manage your learning? Where do you go to connect with other online who are learning about or interested in the same things you are? The first of the year is resolution time, so this will be a chance to make resolutions about your learning, and get quality feedback about how to make them happen!

So How Are We Doing? How are YOU Doing? Tell Us!

NTEN

When we started, NTEN focused on circuit riders, accidental techies (aka "Program Assistants") and IT Directors who were helping nonprofits get constituent and donor data off of index cards and into databases -- or at least spreadsheets!

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Hindsight is 20/20 - Lessons Learned about Participant Fundraising in 2009

Connection Cafe

From these, I pulled together this set of lessons learned. Top 5 Lessons Learned in 2009: Participant Fundraising. You can also encourage registered participants to use social media to help them reach their fundraising goal. Even more lessons learned and ideas can be found in the 2010 Nonprofit Resolutions Guide , and of course, I know there are many other tips participant fundraisers must have. What worked for your organization in 2009?

2009 Member Appreciation: Daily Member Prize Winner for 11/24 (2010 NTEN Membership!)

NTEN

You can learn more about Fundapi -- it helps if you can read Spanish -- and the work they're doing in Ecuador here. Second-to-last member prize today! That means we're giving out a complimentary 2010 Membership to one current member, as part of our NTEN Appreciation Month festivities.

Innovative Punch Card Systems that Motivate Repeat Engagement

Museum 2.0

It sits in the glove compartment, helpfully taking up space. Particularly at children's and science museums, there are many visitors who use the museum as an extension of their other family learning activities and environments, but membership programs don’t fully exploit this.

Guest Post: Beth Kanter's SXSWi Nonprofit Panel Roundup

NTEN

At the end of that panel, we all hoped there would be a larger nonprofit presence on the agenda for this 2009. And yes, indeed, in 2009 there were many more panel proposals. In addition, there's be lots of learning shared freely. Now hear from the "real housewives of social media" who are driving successful online campaigns, as well as others who are helping lead the social media revolution. Learn from innovators how to leverage the web for good!

Getting Your (Marketing) Ducks in a Row in 2009

NetWits

While it is true that you can’t judge a book solely by its cover, you can learn quite a bit more about a book with a cover than without a one, so be sure to collect and use your supporters’ observable details. My colleague, Nicholai Burton, posted a terrific blog entry last month about ways for cultural organizations to thrive in a down economy. While he spoke specifically on ways to engage patrons, his ideas can be relevant to all types of nonprofit organizations.

QuickBooks Helps BITS Serve At-Risk Youth

Tech Soup Blog

She grew up in Kazakhstan and moved to Canada in 2009 to attend George Brown College's advanced management program. "It was so easy to understand and helps us tremendously," Veronika explains.