What “The Internet of Customers” means to me
Judi Sohn
NOVEMBER 22, 2013
I’ve spent the last few days at Dreamforce 2013 thinking about this year’s theme: The Internet of Customers. Guess that one slipped through in 2008. They apparently decided based on one old page on this site that I was a detractor to their success rather than an opportunity. What does that have to do with CRM?
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