Robert Weiner

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Blackbaud kills off Common Ground

Robert Weiner

Advancement Services Databases Donor Databases Fundraising Nonprofit Technology SoftwareYesterday the news was that Blackbaud had laid off 50 employees it acquired when it bought Convio in May. In what was said to be an unrelated development, they also announced the departure of Gene Austin, the former CEO of Convio. But not in a good way.

Important changes for GiftWorks users

Robert Weiner

As such, current and new clients are guaranteed access to ongoing software updates, training and support, and enhanced features. Donor Databases Fundraising Nonprofit Technology Software This change is in-line with our transition to a subscription-based service. Process recurring donations based on donors'' schedule of giving.

Training on your new database

Robert Weiner

Test the computers and software in the classroom before every training. You'll get new staff, staff will need to learn new things over time, and there will be new software releases. A question was posted to a listserve for nonprofit techies looking for tips on training staff on a new database. Not everyone can train. It's an art.

Thoughts on the Blackbaud – Convio deal

Robert Weiner

Software alone seldom gets the job done. I’m also concerned about the confusion this will cause in the industry. I’m currently working with clients that are considering Blackbaud and Convio’s database products (among others). Lots of people have already weighed in on Blackbaud’s purchase of Convio (two of my favorites: [link] and [link] ).

What to Do When Technology Isn’t Your Problem

Robert Weiner

Are you trying to solve a lack of strategy or broken processes by throwing software at the problem? Copyright P. S. Mueller [link].

Robert in the news(paper)

Robert Weiner

Advancement Services Donor Databases Fundraising Online Fundraising SoftwareI was interviewed for two articles that were published recently. And the Chronicle of Philanthropy ran 'But It's Free!' and 9 Other Lines About Technology You Don't Want to Hear. If you're a Chronicle subscriber you can read that one by clicking here.

Blackbaud’s acquisition of Convio is a done deal

Robert Weiner

Advancement Services Databases Donor Databases Email Marketing Fundraising Nonprofit Technology Online Fundraising SoftwareBlackbaud completed its purchase of Convio. The next adventure starts today, as we wait to see what the future holds for their various systems.

Blackbaud – Convio merger expected to close this week

Robert Weiner

Advancement Services Cloud Computing Databases Donor Databases Fundraising Nonprofit Technology Online Fundraising SoftwareThe Department of Justice signed off on Blackbaud's acquisition of Convio last week, and it looks like the deal will close this week. This is just the beginning of the story. We'll see. How's your crystal ball?

Want your product covered in Idealware’s Donor Management report?

Robert Weiner

Donor Databases SoftwareIdealware is updating its 2009 report on low-cost donor databases. The survey deadline is Feb. 4, 2011, so don't delay.

Thoughts on Software RFPs

Robert Weiner

then see software vendors, who are already busy with other prospects, scrambling to pull together responses and often (quite frankly) not able to deliver their best because of the timeframe. Tags: Databases Donor Databases IT Management Nonprofit Technology Software What do you think? Techsoup article: The RFP Process: An Overview.

Making Sense of Software Licensing

Robert Weiner

Software licenses! Take the complexity of technology and stir in the complexity of the legal system and what do you get? TechSoup

Favorite Free Software

Robert Weiner

Joe Medina of Colby College asked members of the FUNDSVCS listserve about their favorite free software programs. CoreFTP — FTP client software: [link]. Hijack This — Restores Windows settings that have been altered or hijacked by software and malware: [link]. ZoneAlarm — PC firewall software: [link].

The Limits of “Free” Software

Robert Weiner

I received an email newsletter today with the following pitch for a web-based donor database (perhaps you can guess which one): The Cloud offers you constituent relationship management (CRM) software that's less expensive, easier to maintain, more accessible, more intuitive, and with greater flexibility and capacity than you've ever seen before.

Idealware’s Field Guide to Nonprofit Software: Fundraising, Communications and Outreach

Robert Weiner

They describe it as follows: What types of software should your nonprofit be using? You can get more information and order a copy on their site.

Lame spam of the day: FDIC Transactions stopped

Robert Weiner

New security software is should be installed! New security software, should be updated! New security software, update required!

Lame spam of the day: Intuit GoPayment

Robert Weiner

Your Intuit GoPayment statement for ONTIMEE SOFTWARE, DEVELOPMENTS has been accepted. This article says they're malware delivery devices.

FAQ 2

Do You Need New Donor Management Software?

Robert Weiner

Idealware just published an article by Keith Heller called Do You Need New Donor Management Software?

Pizzigati Prize for Open Source Software Developers

Robert Weiner

From the Foundation Center’s RFP bulletin: The Tides Foundation Invites Nominations for Award Honoring Open Source Software Developers Who Add Value to Nonprofit Sector. The Tides Foundation is accepting nominations for the $10,000 Antonio Pizzigati Prize for Software in the Public Interest. Deadline: March 2, 2009. read more.

Blackbaud kills Common Ground: So What?

Robert Weiner

This could undermine nonprofits’ willingness to use cloud-based (aka Software as a Service or SaaS) databases. As I mentioned in my previous post about Common Ground , even though Blackbaud announced in 2006 that it was killing GiftMaker Pro (GMP), since the software ran on clients’ own servers it’s still in use. nonprofits.

Finding a replacement for Tungle.me

Robert Weiner

SoftwareI've been using Tungle for years to share my calendar with colleagues and clients. It allowed them to view my availability online and propose meetings as if we were all on the same calendaring system. Unfortunately, RIM bought Tungle in 2011 and it started to decline. Hence I've been looking for alternatives.

Defunct Google Products

Robert Weiner

SoftwareGoogle: It's great that they keep innovating, and of course not every idea will work out. But Google's record of killing off products makes me nervous about my reliance on them. Here are some defunct products I remember (and here are some I never tried. Even more. Still more.): Google Buzz. Google Wave.

Lame spams of the day: another roundup

Robert Weiner

Thank you for buying Adobe InDesign CS4 software. Here's a selection of messages from spammers who don't even seem to be trying -- no graphics, no attempt to make the links look legit, plain text. Are these spammers just lazy or do these things actually work? Bottom line: think before you click. I've removed or defanged the URLS.). Thanks.

Lame spam of the day: How are you

Robert Weiner

I'm guessing someone is taking their new spam software for a test drive. OK, this is totally lame. No graphics, no links, no attachments. One copy came from Marcus Richmond (besiegersr032@chinesegamer.net) and one came from Brent Gaines (taciturnoxx28@wonderware.com). The subject line of both was "hi". The text was "How are you." That's it.

Lame spam roundup

Robert Weiner

Thank you for buying Adobe InDesign CS4 software. Here's a random selection of strange and/or lame spams I've received recently. 1: I got several of these. Unfortunately, no umbrellas were included. Sender: LinkedIn Connections [connections@linkedin.com]. Subject: RE: CELSA - Copies of Policies. CELSA Kilgore, 2: What are they offering?

ROI for a donor database

Robert Weiner

There are key components of advancement support missing in the current software (one of the two areas above, or Events management, or Volunteer management, or on-line fundraising, or Campaign Reporting, or…). Our current vendor has gone out of business, or has stopped supporting our current software. Stewarding current donors.

Lame spam of the day: self-identified spam

Robert Weiner

This message didn't come from my anti-spam software and my ISP says it didn't come from theirs. Text: Spam detection software, running on the system "nas", has. This one is peculiar. My name isn't on the To line, and there's no offer, link, or attachment. To: ruhit_ray@hotmail.com. Sender: ³¯«É·ì (cyzwjchbxx@yahoo-inc.com). points, 5.0

Lame Spams of the Day: Job Offers

Robert Weiner

need a trust worthy person as my data entry/typist Assistant who want to work on flexible hours on part time,Be sure to earn up to $3500 monthly salary for a start. ** For you to start the job you would need the following items : ** Versa Gold software , versa ink Nano and Versajette M400 Printer. Wow, strangers want to hire me -- not.

Lame spam of the day: Your Intuit.com invoice.

Robert Weiner

Your Intuit.com software order. Your Quickbooks software order. The text varied slightly but was along the lines of this one: Dear Customer: Thank you for purchasing your software Intuit Market. Here's another set of spams claiming to come from Inuit. An earlier batch asked me to provide my tax information. manager@bbb.org.

What’s a good donor database?

Robert Weiner

Salesforce has the most disparate comments, ranging from "I am a huge Salesforce fan" and "Salesforce is excellent!" to "I do not recommend SalesForce, even if it is free" and "It may be free, but as someone with software development experience, I found administration of it to be much too complex for the average nonprofit user.".

QuickBooks Premier Editions 2011 (with 3 User Licenses) (Includes Nonprofit Edition), Admin Fee: $99.00 USD

Robert Weiner

Accounting and financial management software with a choice from six. editions (electronic delivery only). TechSoup

What’s in Your Data Ecosystem?

Robert Weiner

Our friends at NTEN have launched a survey to examine nonprofits' data ecosystems. Your first question is probably "what is a data ecosystem?"

Intuit QuickBooks Premier Editions 2010 (with 3 User License) (TechSoup Limited), Admin Fee: $65.00 USD

Robert Weiner

Limited offer: Accounting and financial management software with a choice from six editions (electronic delivery only). TechSoup

Email Bounce Codes Decoded

Robert Weiner

So what the heck does bounce code "550 SC-004" mean? Photo: Balakov. read more.

First impressions of the HTC Rezound smartphone

Robert Weiner

Every time I connect the phone to my computer via USB it tries to install Windows drivers and Verizon software, even though I already did that. Since HP abandoned the Palm Pre I decided to do the same. I'm sad about it -- I've been a Palm user since the Pilot days and loved Palm's WebOS. Maybe in a few years. Beautiful, bright screen. Creepy.

Chosing a donor database

Robert Weiner

Tags: Advancement Services Donor Databases Nonprofit Technology Software

Lame spam of the day: quite every unfruitful dealing

Robert Weiner

This one must have been run through language translation software. The English is delightfully warped. Sender: PROF. LAMIDO SANUSI (info@paksteel.com.pk). Subject: RE: URGENT ATTENTION. From The Desk Of Dr. Lamido Sanusi, (PhD Msc). The Hon. Governor Central Bank of Nigeria. Plot 8321 4th Floor Garki, Abuja. Nigeria. Date: 28th July, 2011.

The continuing saga of the new T400S

Robert Weiner

After transferring my data and software using Laplink (and after figuring out that I had to decrypt my files first) I found that everything was owned by some mystery account. found that their software wouldn't install under Windows 7. Tags: Hardware Software The continuing story of my new Thinkpad T400S laptop. That did it.

Jay Love leaving Blackbaud

Robert Weiner

Jay Love, the founder and CEO of eTapestry (and before that, of Master Software), is leaving Blackbaud to become CEO of Social Solutions: [link]. spoke with Jay yesterday and he says that Blackbaud is committed to etapestry and will continue to invest in the product. Time will tell.

Vindigo: The App That Wouldn’t Die

Robert Weiner

However, the software continues to work. I’m still able to download info for new cities, and the sync with vindigo.com appears to be functioning.  It’s a zombie. Tags: Mobile Communications Software I’ve been using Vindigo for at least a decade. It’s a big part of what kept me loyal to Palm PDAs and phones.

Nominations Closing Soon for $10,000 Pizzigati Prize

Robert Weiner

The Tides Foundation is accepting nominations for the annual Antonio Pizzigati Prize for Software in the Public Interest. The prize will award $10,000 to an open-source software developer whose work is helping nonprofits succeed. Nominations will be accepted through February 1, 2010. From the announcement: read more.