Zen and the Art of Nonprofit Technology

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Social Media ennui

Zen and the Art of Nonprofit Technology

I have social media ennui. I’m tired of reading and hearing about about social media and nonprofits, and I’m annoyed that social media is taking up so much of the air space in the #nptech world. I’ve been using social media to actively promote my new science fiction books.

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Does Social Media Work?

Zen and the Art of Nonprofit Technology

In July, Idealware published the Nonprofit Social Media Decision Guide. One of the most interesting tidbits of data to me was the large gap between people who “thought&# social media of varied types either helped them reach new audiences, or helped them raise money, and those that really “knew&# this was the case.

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Real Social CRM

Zen and the Art of Nonprofit Technology

So I do have social media ennui , but I am also somewhat of a data geek, and cool ways of moving social media data into one’s nonprofit data workflow is pretty important in my most humble opinion. This post on Social CRM is not going to contain one buzz phrase. I’m not sure why this is, exactly.

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Social CRM, part 1

Zen and the Art of Nonprofit Technology

We were chatting with her about what kind of work we do, and she asked “do you do social CRM?&# As you know, I don’t blog much about social media. But I have to admit, this idea of social CRM piqued my interest. He has a great post on the use cases for Social CRM. More than that.

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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

So while I’ve been off twitter, I’ve had time to research social CRM (funny, that.) But what about social media as another form of communication? There are good arguments for why social media will radically change standard CRM practices. And what I’ve found is pretty interesting.

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Interesting sites I’m looking at (weekly)

Zen and the Art of Nonprofit Technology

Social Media Monitoring and Analysis Made Easy | RowFeeder. Export and Analyze Social Media Analytics | Export.ly. Recipe for a Flash-Free Flickr Slideshow in Drupal | johanna bates. tags: drupal flickr slideshow webdevelopment toblog. tags: socialmedia export data toblog. tags: socialmedia export data toblog.

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Beth Kanter’s Birthday

Zen and the Art of Nonprofit Technology

You don’t hear me talking much about social media. I would argue that Beth Kanter is the best social media blogger there is in the nonprofit space. If someone asks me about social media, I just say “ask Beth!&#. And, it’s her birthday!

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