Robert Weiner

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Controlling data entry

Robert Weiner

No one gets access to change data without training on your policies. Training should be targeted to role. You don’t need a week of training to enter a contact report. Some organizations make that person fix the mistake. Decentralized data entry is efficient and is the only practical approach at some organizations.

Data 195
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Maybe It’s Not Your Database, It’s You

Robert Weiner

The premise is that complaints about an organization's database may be misdirected: the problem is how the system is being managed (aka management problems disguised as technology problems). Have users been trained on those policies and procedures? Is someone in charge of making sure that users actually do what they were trained to do?

Database 156
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What to Do When Technology Isn’t Your Problem

Robert Weiner

If you technology decisions at your organization are driven by some of the following, we’d love to see you at NTEN''s Nonprofit Technology Conference (aka the NTC): We chose the system because we have a volunteer who knows it. It worked great at my last (completely dissimilar) organization. She’ll figure this out!”.

Problem 100
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ROI for a donor database

Robert Weiner

and the third leg of people – trained, competent, available staff. The new software may enable my staff to do new things, but without the right people (# and training), upgraded/enhance policies and procedures, data conversion and new reports, etc. Difficulties in training new staff or volunteers on the database.

Database 181
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Chosing a donor database

Robert Weiner

I'd need to spend time learning about your organization to make any kind of informed recommendation. You also need to know how it costs to get started with your system (purchase, conversion, training, etc.) Talk to organizations with similar fundraising programs, staffing, IT support, etc. This step is not optional.

Database 180
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New Year’s Resolution: Be Good To Your Data

Robert Weiner

My friend and fellow consultant John Kenyon is fond of saying that, after people, data is an organization’s most important asset. An organization’s databases store its history: contact records; people served; donors, funders, and prospects; VIPs, volunteers, and vendors; event attendees, and more. NTEN www.nten.org/blog.

Data 100
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C3 Announces 2010 In-Kind Donation and Grant Program for Nonprofits

Robert Weiner

C3 will also provide complimentary training as needed. C3 is looking for examples of how organizations can increase internal communication, communication between donors, clients and communities, and/or effective communication strategies in times of crisis or other large scale campaigns. read more.

Grant 100