Zen and the Art of Nonprofit Technology

article thumbnail

Real Social CRM

Zen and the Art of Nonprofit Technology

So I do have social media ennui , but I am also somewhat of a data geek, and cool ways of moving social media data into one’s nonprofit data workflow is pretty important in my most humble opinion. This post on Social CRM is not going to contain one buzz phrase. I’m not sure why this is, exactly.

Social 186
article thumbnail

Social CRM, part 1

Zen and the Art of Nonprofit Technology

We were chatting with her about what kind of work we do, and she asked “do you do social CRM?&# As you know, I don’t blog much about social media. But I have to admit, this idea of social CRM piqued my interest. He has a great post on the use cases for Social CRM. More than that.

Social 165
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

So while I’ve been off twitter, I’ve had time to research social CRM (funny, that.) Anyway, you all know this stuff, and know the tools we all use to do this – Salesforce, CiviCRM, Raiser’s Edge, etc. But what about social media as another form of communication?

Metrics 154
article thumbnail

New tools

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology New tools February 5, 2008 Last week, I spent too much time watching demos from DEMO , which is this twice yearly event that showcases the most bleeding edge internet technology. You can share these Blists.

Tools 100
article thumbnail

Free and Open Source Tool #11: Azureus

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Free and Open Source Tool #11: Azureus February 15, 2008 Azureus (now called Azureus Vuze) is the best bittorrent client I have ever used. It’s quite amazing. It’s got a lot under the hood.

article thumbnail

Women Who Tech Telesummit

Zen and the Art of Nonprofit Technology

The Women Who Tech Telesummit was formed three years ago to celebrate all the innovative women who provide incredible value to technology and social media. ROI of Social Networking. It’s really fun, and important. So it’s time to come get your tech on ! Among the sessions: Launching Your Own Startup. Female Ferocity.

Tech 181
article thumbnail

Email is dead … long live Email?

Zen and the Art of Nonprofit Technology

Recent studies suggest that there is a demographic shift happening – social media being more primary communications avenues for Millenials and Gen Y, and email for everyone older. I’m focusing on tools that are free and open source – tools that you would install on your own server, or your own private cloud.

email 164