Robert Weiner

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July 21: How Can You Measure the Value of Social Networking?

Robert Weiner

The Chronicle of Philanthropy is holding another in its series of free online discussions on social networking. This time their guest will be social media guru Beth Kanter (you may know Beth from her eponymous Beth's Blog — and if you don't, you should). . What: What's the Payoff?

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Preventing Fraud on our Online Giving Pages

Robert Weiner

One way you can help protect credit card data is by beefing up the security measures on the back-end using your payment gateway. Another option is to set up front-end security measures. This is a good indicator that your scammer purchased or stole a list and is using a subsection of it. Prevention. Authorize.net, BluePay, iATS, etc.)

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Lame spam of the day: Acquire new EIN

Robert Weiner

as an anti-fraud measure. that might be caused to you by this measure. Text: To the ATTENTION of: Accounting Department. Dear Sirs, we would like to inform you that you need to obtain a new EIN. We are sorry for the inconveniences. Please use the following. link for instructions: [link].

Spam 112
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Analysis of the CASE Online Fundraising Survey

Robert Weiner

No surprise -- he focuses on the high number of responses that said they "don't know" or "don't measure" and cites the maxim "If you can't measure it, then you can't manage it." Steve MacLaughlin at Blackbaud has written an analysis of the CASE Online Fundraising Survey. " His analysis is at [link].

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Making the Case for Advancement Services

Robert Weiner

In his blog post on evaluating fundraising programs, Measuring Success The Buffett Way , Jason McNeil asks What measures might Warren Buffett use to evaluate development effectiveness? One unhappy customer will tell ten others. Thirteen percent of them will tell at least twenty other people.

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Lame spam of the day: Notice from WesternUnion) : Account Deactivate.

Robert Weiner

As a security measure we had to temporarily deactivate your account. Body: We are sorry to inform you that your WesternUnion Account has been Deactivate. A high number of failed login attempts have been recorded on your online account. To restore your account we have attached a form to this email.

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No One Likes Your Web Site

Robert Weiner

Now ForeSee Results , which describes itself as a customer satisfaction measurement firm, has published the results of a study based on 2,000 respondents who rated nonprofit Web sites. Their key findings: read more.

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