Zen and the Art of Nonprofit Technology

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Got Research?

Zen and the Art of Nonprofit Technology

One of the great things about the nonprofit technology field is the collection of nonprofit organizations that provide what is often called “Intermediary&# services to other nonprofits: information and resources that help nonprofit organizations do the work they do in the world, by helping them make good technology decisions.

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Social Media ennui

Zen and the Art of Nonprofit Technology

I certainly have followed and friended lots of organizations on these networks (particularly on Twitter, but also some more personally relevant to me on Facebook.) It doesn’t help organizations bridge the huge data and workflow gap present between their traditional CRM/Donation management systems and their social media interactions.

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Open Source vs. Proprietary: Nonprofit CRM

Zen and the Art of Nonprofit Technology

Organizations use this tool to track donors, send out newsletters, track the success of campaigns, track who is engaged with the organization in what ways, etc. Both NTEN and Idealware are the best sources for information about the range of options for this toolset – that’s out of scope for this post.

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Google Health launches … and it’s not HIPAA compliant

Zen and the Art of Nonprofit Technology

Google says: “Google Health aims to solve an urgent need that dovetails with our overall mission of organizing patient information and making it accessible and useful. Through our health offering, our users will be empowered to collect, store, and manage their own medical records online.&#

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Carnival of Nonprofit Consultants

Zen and the Art of Nonprofit Technology

He has some good ideas and suggestions about how to be transparent as an organization through the website. ’&# She gives some great suggestions and examples Joanne Fritz talks about three big mistakes – outdated information, insufficient contact information, and outdated design. Check This List 07.28.08

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Security and Privacy in a Web 2.0 world

Zen and the Art of Nonprofit Technology

I think a lot about both of these, not so much for myself, but for organizations that I work with whose work is fairly sensitive. Privacy , in this context, is that you can control, in a granular sense, what information about you is exposed to whom. Beth threw down the gauntlet , and I had to pick it up.

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Integration of CRM and CMS

Zen and the Art of Nonprofit Technology

Most often nonprofits want to capture information from web users. That sort of information could be a newsletter sign up, a contact form that should be responded to, an online donation or an event registration. One purpose is to allow users to modify their own information (if the site allows logins.)