Robert Weiner

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Maybe It’s Not Your Database, It’s You

Robert Weiner

Now, it's certainly possible that an organization chose the wrong database to begin with, or has outgrown the system they chose, or the vendor isn't providing good support and keeping the technology up to date. Are there easily understandable reference materials (preferably online, in plain language) to help refresh memories?

Database 156
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What to Do When Technology Isn’t Your Problem

Robert Weiner

So how can you identify these types of problems and help your organization - and yourself - better use technology to meet your mission? On Thursday, March 5 at 1:30 pm , Marc Baizman, Dahna Goldstein, Tracy Kronzak, and I will help you and your colleagues stop blaming the *$%!& & technology for organizational problems.

Problem 100
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Blackbaud kills off Common Ground

Robert Weiner

The official word is that Common Ground (CG) will be supported through March, 2014. I don't know whether that means they'll turn off the CG servers on that date or simply stop providing help desk support. Blackbaud says it still gets support calls from GMP users.

Blackbaud 264
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Making the Case for Advancement Services

Robert Weiner

I got a call last week from the Advancement Services manager at a small college asking for help. Advancement Services should be the foundation supporting the rest of Advancement. Support for Advancement. Supporting colleagues also seems reasonably straightforward. Support for Constituents.

Service 183
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Lame spams of the day: another roundup

Robert Weiner

We encourage you to explore its new and enhanced capabilities with these helpful tips, tutorials, and eSeminars. Sender: support@rlweiner.com. Sender: support@rlweiner.com (also sent from sales1@rlweiner.com and Tagged@taggedmail.com). Sender: Support [BBECBF281@omnicoretech.com]. Best regards, Account support team.

Spam 112
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ROI for a donor database

Robert Weiner

It does Direct Marketing but not Major Gift fundraising (or it does Major Gift fundraising but not Direct Marketing); we need support in both areas. The current software will not support our “road warrior” fundraisers, or we cannot access it via the browser or devices that we wish to use. Stewarding current donors. Time-management.

Database 181
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Lame spam of the day: Credit Card is one week overdue

Robert Weiner

Version 1: Sender: Automatic notification (help@creditdepartment.com). Version 2: Sender: Important notification (support@creditdepartment.com). Got two of these today. According to this site the attachment installs malware and attempts to steal your money and identity. Subject: Credit Card is one week overdue. Thank you. =.

Spam 122