TechImpact

OCTOBER 16, 2013

'Image courtesy of Etiquette Consulting Inc. It is said time and time again, “donors are the lifeblood of our nonprofit.” Literally, they keep charity alive and help nonprofit organizations grow and flourish, so how do you keep your donors and sponsors interested in your nonprofit for years to come? The first step for any nonprofit, is to either build or buy a constituent relationship management system (CRM) to create a history of each supporter, recording their donations, if they vo

Support 230

Support Tips Database Donor 230

VisionLink

OCTOBER 18, 2013

'VisionLink attended the Annual Colorado Nonprofit Association Conference last week to meet many of Colorado''s wonderful nonprofiteers as well as the companies who support them. As always, we attended a few sessions to learn what was going on in the nonprofit world and to hear about the hottest topics in nonprofit technology. One session we attended was hosted by SolveIT and discussed nonprofits and ''the cloud.

Colorado 191

Colorado Sharepoint gMail Yahoo 191

Wild Apricot

OCTOBER 14, 2013

'Since we''re celebrating the Canadian Thanksgiving holiday, we''re wondering: are you giving thanks for and staying connected with your members - old and new?

Giving 112

Giving Celebrate Communication 112

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 16, 2013

'Last week, I was honored to be the keynote presentation at the Social Media 4 Nonprofits Conference in San Francisco on why and how to measure impact for your social media integrated strategy. For past couple of years, I have been blogging , speakin g, facilitating peer trainings , and writing about using measurement methods for nonprofits to measure impact and to learn from their data.

Attitude 97

Attitude Social Media Measure San Francisco 97

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

TechImpact

OCTOBER 17, 2013

'With the Giving Season approaching, some nonprofits are just starting planning, others are still waiting, and just a few have already developed a strategy. According to Google , planning ahead is the best strategy in addition to the following digital strategy tips: Donors start giving earlier than you might think. In late August, Google released their search data on nonprofits, indicating that donation-related searches jump from 2% in August to 21% in September!

Digital 183

Digital Donation Strategy Mobile 183

ASU Lodestar Center

OCTOBER 16, 2013

'posted by Alexander Laing. Principal Clarinet. Phoenix Symphony. I make my living working for an organization that is used as a metaphor in business writing all the time – the symphony orchestra. Most of the time the orchestra metaphor is used as an example of a high functioning team made up of specialists in pursuit of excellence. Sometimes it is pointed to as an example of the limits of hyper specialization and silos (because, for instance, the timpanist cannot offer much to the cellist in te

Phoenix 96

Phoenix Music Artist Structure 96

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 14, 2013

'Flickr Photo by Flatbush Gardner. Note from Beth: Whether you are planning to present at a conference or deliver a one-day workshop, the secret to success is in good design. You just lump a bunch of speakers together and hobble together some content. You need to shape it and that means thinking through some design questions. What are your session’s learning objectives and who is the audience?

Conference 97

Conference Service Volunteer Proposal 97

TechImpact

OCTOBER 18, 2013

'Internet phone calls, typically referred to as voice over internet protocol (VoIP) by IT professionals, are becoming increasingly popular amongst businesses and nonprofits, both small and large. Why organizations tend to switch to VoIP: Higher quality sound. Lower per-line cost. Decrease in maintenance. Runs over one network, wirelessly. Accessible on multiple devices, including desktops, laptops, and cell phones.

Stats 136

Stats Phone Internet Voice 136

NTEN

OCTOBER 15, 2013

'Rob Wu. CEO. CauseVox. It's a sad topic, but here's the reality–not every nonprofit crowdfunding campaign has a happy ending. Many nonprofits crowdfunding campaigns fall short of their funding goals. You've worked hard in setting up your site, rallying your friends and family, and pitching the press. It's a tough pill to swallow when you've put yourself out there and things just don't work out as you intend it to, but there's also a great opportunity to learn

Learning 87

Learning Tips Press NTEN 87

Wild Apricot

OCTOBER 18, 2013

'This Apricot Jam link round-up offers 5 posts with tips on membership marketing and the state of social media at associations.

Associations 105

Associations Social Media Media Tips 105

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

Donor

Eric Jacobsen Blog

OCTOBER 16, 2013

'In your leadership role, it''s vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

Time 77

Time Retention Leadership Service 77

TechImpact

OCTOBER 14, 2013

'Image courtesy of The Independent. Google+ is still very new in terms of a social network, but more and more people are moving towards the new social realm. To reach your nonprofit’s supporters and potential contributors, it is good to reach them where they are already interacting. To get started on Google+, The Social Media Hat recommends using the G+ button directly from your blog to share to your nonprofits Google+ network, that way all the +1s transfer to the blog!

Google 130

Google Social Media Influence Images 130

Care2

OCTOBER 15, 2013

'If you manage social media for your organization, you probably face incredible pressure to show growth and success. You may use free or paid tools to show numbers such as growth in followers, Likes and shares, RT’s, and sentiment based on secret algorithms by computer programs. But are these stats meaningful? Do they really give you the full picture of how your organization is connecting with your constituents and moving them up the engagement ladder?

Metrics 77

Metrics Social Media Media Social 77

Tech Soup

OCTOBER 14, 2013

'Think about your various organizational-wide and personal accounts. Do you use the same password or a slight variation for each account? Is your password something fairly obvious, like your founder's name or the street your office is located on? Or is your password a phrase from a famous piece of writing, like say the Bible or the Constitution?

Wikipedia 60

Wikipedia Movie Script Canada 60

Advertiser: Digital Ocean

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

Nonprofit

Eric Jacobsen Blog

OCTOBER 12, 2013

'Some of my favorite quotes for leaders are: A good leader takes a little more than his share of the blame, a little less than his share of the credit -- Arnold H. Glasgow I praise loudly, I blame softly -- Catherine II of Russia Honest disagreement is often a good sign of progress -- Mohandas Gandhi A long dispute means that both parties are wrong -- Voltaire The least questioned assumptions are often the most questionable -- Paul Broca These and many more compelling quotes can be found in Susa

Leadership 76

Leadership Russia Question Management 76

TechImpact

OCTOBER 15, 2013

'Image courtesy of the European Commission. According to Technology for Change , demos can be monotonous and sometimes provide little information towards helping you decide if the software is a good fit for your nonprofit. Rather than sitting through a “one size fits all” demo, take charge and make the most out of this demonstration. The vendor might actually be offering a great product, but it’s up to you to identify how the technology could benefit your organization.

Software 119

Software Demonstration Tech Evaluation 119

Care2

OCTOBER 12, 2013

'Past studies have said that sharing photos on Facebook sparks engagement. According to a new study by Dan Zarrella of Hubspot, sharing photos on Twitter generates significant retweets too. Zarrella analyzed close to 500,000 tweets and found some interesting data. Tweets that had photos and used Twitter’s own image uploading system were retweeted 94% more then if users uploaded photos by another 3 rd party system such as Twitpic, which experienced a 64% retweet rate.

Photo 70

Photo Studies Generation Twitter 70

Tech Soup

OCTOBER 18, 2013

'Nonprofits providing affordable technology programs in their communities or thinking about starting one should consider attending the International Computer Refurbisher Summit in New Orleans next month. The summit provides the best opportunity all year to learn about starting, operating and growing a computer refurbishing and recycling program. The summit features guest speakers, informational breakout sessions and an exhibit area where vendors promote and demonstrate their products and service

International 54

International Program Tech United States 54

Advertiser: Syncrony

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

Nonprofit

Eric Jacobsen Blog

OCTOBER 17, 2013

'42 Rules For Getting Better At Getting Better is the sub-title of the new book, Practice Perfect. This is an interesting book because it is co-authored by three teachers and clearly it''s a book for and about teachers. But, as the authors remind us, as leaders, we are also teachers. And, that''s why Practice Perfect is a valuable read for everyone who wants to help their employees grow and excel through practice.

Teach 50

Teach Jordan Exercise Game 50

fusionSpan

OCTOBER 17, 2013

Source: MemberClicks. Hello Small Staff Associations! We found this great article by Sarah Hill of MemberClicks directed towards and written especially for you. Times are tough…and if they’re not tough, they’re always busy. In addition to the stresses Sarah talks about, the government shutdown caused some un-needed stress. Even if you aren’t directly employed by the government, they are your members, volunteers, speakers, etc.

Associations 52

Associations DC Government Business 52

NTEN

OCTOBER 14, 2013

'I''m excited to announce the newest member of the NTEN team! Joleen Ong joins us as the Marketing and Publications Director (or, rather, "joined" two weeks ago already!). I know that she will do great things with NTEN''s research, marketing, and publications like the NTEN: Change journal as she brings her passion for technology and communication to our work.

Costa Rica 40

Costa Rica NTEN Public Director 40

Tech Soup

OCTOBER 18, 2013

'Nonprofits providing affordable technology programs in their communities or thinking about starting one should consider attending the International Computer Refurbisher Summit in New Orleans next month. The summit provides the best opportunity all year to learn about starting, operating and growing a computer refurbishing and recycling program. The summit features guest speakers, informational breakout sessions and an exhibit area where vendors promote and demonstrate their products and service

International 37

International Program Tech United States 37

Advertiser: DonorDock

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

Donor

Eric Jacobsen Blog

OCTOBER 13, 2013

'Handling conflict is one of the most difficult things a leader has to deal with. Unfortunately, conflict in the workplace is inevitable. In fact, research shows that 42 percent of a manager''s time is spent addressing conflict. And, over 65 percent of performance problems are caused by employee conflicts. Managers new in their leadership role typically have had little to no training on how to deal with conflict.

Leadership 45

Leadership Contest Chapter Analysis 45

Connection Cafe

OCTOBER 18, 2013

'The original “Top 12 Internet Memes for Nonprofits” received such a positive response, that a few more have been created. Don’t recognize one of them? Then check out knowyourmeme.com. Look for more nonprofit memes in the future.

Meme 42

Meme Internet Trend Nonprofit 42

AFP Blog

OCTOBER 18, 2013

'Poor suffer digital deficit in disasters - Red Cross : In its annual World Disasters Report, the International Federation of Red Cross and Red Crescent Societies (IFRC) charts the revolutionary impact of technology on humanitarian aid, but also explores the barriers to its adoption. From text message warnings about coming storms and mobile apps telling survivors where to find relief, to online services that map needs in crises and digital collection of data on health or displaced families, the

Disaster 24

Disaster Digital Chart Map 24

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 15, 2013

'Flickr Photo by Las-Initially. Note from Beth: Last year at the NTC, I facilitated a plenary session on learning from failure – a topic that I’ve been curating for years and lately, have seen a number of failfests and failcons popping up including these two coming up in November – in NYC and SF. One big nonprofit fail is crafting effective pitches or calls to action that align across a ladder of engagement.

Support 113

Support Contest University Map 113

Advertisement

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

Nonprofit

Eric Jacobsen Blog

OCTOBER 18, 2013

'Knowing why an employee leaves your company can help you to reduce your employee turnover rate. That''s because you can use the reasons a departing employee provides to gather information about processes, people and departments that might need some redirection to correct situations that may have contributed to the employee''s reasons for leaving. So, do an exit interview whenever possible with each departing employee.

Interview 40

Interview Question Leadership Companies 40

Connection Cafe

OCTOBER 16, 2013

'I recently read “ The Social Media Police: Nonprofit Edition.” In it the authors discussed how you should use social media at a nonprofit and it made me curious about how museums are using Twitter. So I did the logical thing and started researching. The Gibbes Museum of Art , for example, does a great job of using Twitter to share announcements about exhibits, raise awareness for their events, and start conversations with groups scheduled to attend the museum (see below)… Howe

Museum 39

Museum Twitter Social Media Arts 39

AFP Blog

OCTOBER 18, 2013

'11 Ways Your Museum Should be using Twitter | npENGAGE : recently read “The Social Media Police: Nonprofit Edition.” In it the authors discussed how you should use social media at a nonprofit and it made me curious about how museums are using Twitter. So I did the logical thing and started researching. The Gibbes Museum of Art, for example, does a great job of using Twitter to share announcements about exhibits, raise awareness for their events, and start conversations with groups scheduled to

Museum 24

Museum Twitter Social Media Arts 24

Tech Soup

OCTOBER 14, 2013

'Time to catch up on some nonprofit technology trends and news again! This time I’ll review a yet another massive new digital inclusion initiative, the launch of a new free mobile phone calling and text plan, new technology in encrypted web browsing, a new NPTech news source find, scary stats on the looming Internet of things, and the coming of the bionic eye.

News 54

News Technology Phone Nonprofit 54

Advertisement

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.

Associations