Sat.Mar 24, 2012 - Fri.Mar 30, 2012

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HOW TO: Post Milestones to Your Nonprofit’s Facebook Page

Nonprofit Tech for Good

On March 30 the new Facebook Timeline design will roll out to all Facebook Pages and one new function is the ability to post Milestones to your Timeline. I’ll be giving a comprehensive click-by-click tour of the new Facebook Timeline design and tool set in my upcoming webinars on Facebook and Facebook Apps for nonprofits , but a how-to get started with Facebook Milestones is posted below: 1) Select “Milestone” from your Posting Module.

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5 Assumptions Every Community Manager Should Make Daily

Amy Sample Ward

This post is cross-published from NTEN. Read the post and join the conversation on the NTEN blog. —– Normally, I stay away from assumptions: We all know the saying about what assuming does to you and me! When it comes to managing or building communities, online or on the ground, the work can seem overwhelming and sometimes even never-ending.

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Apple isn’t ready for its own “revolution”

Judi Sohn

As I blogged last weekend, I now have an iPad. I also mentioned my plan to use the iPad instead of a desktop computer for pretty much everything that isn’t work-related (and a few things that are). One week later, I still haven’t touched my MacBook. I want to hand it down to my daughter for whatever life it has left. I just want to be sure I can let it go.

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Lame spam of the day: Hiccough

Robert Weiner

This one is just weird. Yes, the subject line was "hiccough". No graphics, no attempt to make the sender's name match the signature line, no company name, and not (obviously) selling anything. I hope no one would click on something like this. Sender: vered.ed@zim.co.il. Subject: Hiccough. Text: Good Evening, robert@rlweiner.com. For three minutes all had been ready, but they still delayed and all were silent.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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YouTube, Livestreaming and You

NCE Social Media

YouTube recently announced that they opened livestreaming capabilities for nonprofit organizations who have a channel on YouTube. If you are not already registered with Youtube as a charity, here are steps to do so. Let us know once you do so we can share your experiences.

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Great reads from around the web on March 30th

Amy Sample Ward

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of March 30th). You can join the conversations in the comments, or click through to the original posts to find what others are saying. To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

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More Trending

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Lame spam of the day: IRS notices

Robert Weiner

I got two spams this week claiming to come from the IRS. They look like different schemes -- one is trying to get me to call a 900 number at $4.79/minute, the other includes a link. But they look similar so I'm posting them together. Message 1: Sender: Tiera Tanner (AditaOki@megpgh.com). Subject: Rejection of your tax appeal. Text: Dear Business taxpayer, Hereby you are notified that your Income Tax Refund Appeal id#7138565 has been DECLINED.

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Networking

ASU Lodestar Center

posted by Sentari Minor , Program Specialist, The Rodel Foundation of Arizona. Networking. We’ve all heard the term, had workshops and classes on it, gone to seminars, digested it— but why? Why has this notion demanded so much attention and effort and become a “must have” skill for our professional wheelhouses? It’s simple: networking is necessary to progress at any level in business and is especially paramount for nonprofit leaders.

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Countdown to Volunteer Week

Wild Apricot

It's National Volunteer Week April 15-21st. Here are some tips and resources to help with your volunteer week planning.

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Unlocking the Potential of Peer Learning

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: Much of my work as Visiting Scholar at the Packard Foundation this year falls into areas: networked nonprofit practice and training design. As such, I’m facilitating many peer groups and always looking at how leverage peer learning. My colleagues at Monitor have taken a deep dive into the question of designing peer learning with impact.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

I really like author Paul R. Timm's advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. Here's what Timm recommends: Don't Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all? Was everything satisfactory? Instead Ask : What else can I do for you?

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Research Friday: Why Give to International Charities?

ASU Lodestar Center

posted by Karina Lungo , Research Aide, ASU Lodestar Center. Welcome to Research Friday ! As part of a. continuing weekly series, each Friday we invite a nonprofit expert to. highlight current research reports or studies and discuss how they can. inform and improve day-to-day nonprofit practice. "Why should I support the rest of the world when there is so much need in my own country?

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Free Non-profit Webinars for April 2012

Wild Apricot

Here's our monthly round-up of free non-profit webinars for April, 2012.

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Funding Services AND Advocacy: The Smart Choice for Grantmakers

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I hosted a small army of guest bloggers, grantmakers, who attended the GeoFunders National Conference that took place recently in Seattle. The GEO community is united by a common drive to challenge the norm in pursuit of better results. GEO’s 2012 National Conference shared a range of perspectives and new ideas for smarter grantmaking that leads to better results and presents opportunities for participants to learn from the wisdom and experience of their peers.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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The 12 Ways Marriott Practices Good Leadership And Customer Service

Eric Jacobsen Blog

The next time you stay at a Marriott hotel look in the nightstand drawer for Marriott's booklet that highlights its milestones and tells the Marriott story. In the booklet, you'll find the following 12 ways that Marriott practices good leadership AND customer service : Continually challenge your team to do better. Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

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Building Community on a Foundation of Honesty

NTEN

Sarah Janczak. Community Manager. NTEN. Technology has made it possible to scale positive community attributes internationally. But it’s the community itself, each of you out there participating, that do the work of maintaining the open and kind energy that keeps the conversation flowing. Main Street, Canandaigua NY; Flickr: -AX- If you’ve ever met me, I’ve probably told you about how I grew up in a small town.

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Fresh Links on Apricot Jam

Wild Apricot

Here is a sampling of the freshest membership and non-profit links we've bookmarked on Apricot Jam this week.

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Big Themes for Fundraising Success

Get Fully Funded

Last weekend I had the privilege of speaking at the Ohio Habitat for Humanity conference. I work with lots of Habitat affiliates across the country and this was a treat to be at an event with hundreds of them! I presented several sessions, and there were definitely some themes among the info I shared. Here are a few of the important ones. First, you must be passionate about your work.

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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When To Coach And When To Counsel

Eric Jacobsen Blog

A good manager is both a coach and a counselor. Generally, coaching should precede counseling. As a coach , a manager: identifies an employee's need for instruction and direction and this need is usually directly related to his or her performance or career goals. Coaching is collaborative. It relies on mutual, progressive goal-setting, personal feedback, and an ongoing, supportive relationship.

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The 2012 Nonprofit Technology Conference: Coming to Living Rooms & Desktops Near You

NTEN

flickr: reid. Just because the 12NTC is sold out doesn't mean that you can't be a part of it. We're live-streaming the plenaries and specific session content as part of the Online NTC. Like the live event, the Online NTC is about more than the sessions, it's also about what happens in between. We've lined up some fantastic in between the sessions content for the Online NTC.

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Wild Apricot Software News - March 2012

Wild Apricot

Version 4.4 is scheduled for release approximately mid-June this year.check out the latest updates. Our team is also hard at work on Version 5.0, and we have some initial screenshots to show off our progress so far!

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Digital Inclusion Survey - Now with Prizes!

Tech Soup

Calling all nonprofits that are working to close the digital divide! If you work for a nonprofit that is helping build a more digitally inclusive community, and you haven't filled out our digital inclusion survey , we still want to hear from you! As an added incentive for nonprofits to participate, everyone who completes the survey between now and Monday, April 2 will have a chance to win a copy of one of these great books : Nonprofit Management 101.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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3 Things Every Mission Statement Must Have

Eric Jacobsen Blog

A lot of companies struggle when creating their mission statement. Author Peter F. Drucker provides the following good advice in one of my favorite book's of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose?

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Recipe from Blissful Bites: Spring Kale Salad w/ Sweet Mustard Dressing

Have Fun - Do Good

In April, the VegCookBook Club will be cooking together from Christy Morgan's cookbook, Blissful Bites. I hope you'll join us! All you have to do is buy, or borrow a copy of the book, try some recipes, and share your tips, questions and experiences in the comments of the VegCookBook Club blog, in a post on your own blog, or on Twitter and Instagram using the hashtag #vegcookbookclub.

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The IT Annual Report: Reinforcing Your IT Department's Ties to Your Community

NTEN

Edward G. Happ. Global CIO. International Federation of Red Cross and Red Crescent Societies. How can you know if your IT team has moved the needle at the end of the year? What does success look like – and who cares? Your IT Annual Report can answer all these questions. One of our senior managers asked me soon after I started at IFRC, “Why is ISD the largest department with the largest budget in our division; what are you doing?

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Care2 Impact Prize -- Help Pick a Nonprofit Hero

Care2

There's a special brotherhood (and sisterhood) that prevails in the nonprofit sector, and great respect for our heroes. These heroes work passionately and creatively in support of great causes -- from human rights to wildlife conservation, from education to equality. And much more. To honor these heroes, Care2 is today announcing the start of open voting to select the winner of our second annual "Care2 Impact Prize," which recognizes individuals in the nonprofit sector who have made an outstandi

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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The Consumerization Of IT And It's Impact In The Workplace

Eric Jacobsen Blog

By: Guest Author, Kyle Lagunas Consumer technologies are infiltrating the workplace. Employees have access to powerful tools, applications and networks at home, and expect that same access at work. From employee and manager self-service portals to the growing number of social media elements in performance and learning management, the technology employees expect to find in the workplace is changing.

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Your Free March/April 2012 Big Vision Worksheet

Have Fun - Do Good

Hello Have Fun, Do Gooders! The hubs has been super busy with work, so this month's worksheet is coming out a few days after the new moon. Isn't it pretty (: ? You can download a PDF for free from Dropbox by clicking here. Enjoy! Tweet.

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Hack Your Conference! Open Salons at the 2012 Nonprofit Technology Conference

NTEN

Want to hack the 2012 Nonprofit Technology Conference agenda in real time? Use the NTC Open Salons to make your own sessions on the fly. Show up with questions you want answered, and knowledge you are willing to share freely with your peers. The NTC Open Salons will be your opportunity to talk techie with your peers in ad-hoc, participant-driven sessions not represented on the regular NTC Agenda.

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How Carnegie Corporation of New York Got Microsoft Donations Through TechSoup

Tech Soup

Carnegie Corporation’s Loretta Harris recently found out how strangely easy it is to get Microsoft donations through TechSoup. Once she registered it was easy to keep coming back. Now that more and more 501(c)(3) private foundations are discovering that they are eligible for Microsoft donations through TechSoup , it may help to hear how one foundation's director of information technology got the software she needed.

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.