Sat.Apr 17, 2010 - Fri.Apr 23, 2010

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Webinar: Social Media Listening Dashboard

Amy Sample Ward

Yesterday, I had the fun opportunity to present a webinar session with Allen Gunn of Aspiration in part of the TechSoup Talks series. I can’t believe we had to, and managed to, fit everything into just one hour, including questions/answers! There’s really so much to think about when getting started with social media and really, actively listening to the broader community that I’m happy, even if we only had an hour, that we had the chance to start conversations and hopefully pr

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External, alienated, busy-busy

Zen and the Art of Nonprofit Technology

As you might know, almost a year ago, I made a big change in my use of social media – I segregated my social graph – work related stuff moved to LinkedIn and Twitter, and personal friends only on Facebook. Now, I have taken the next step, and made somewhat of a momentous decision. I’m not alone – Jon Stahl did this before me, and I know there are others.

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Frustrated with online project management tools

Judi Sohn

I am tearing my hair out. Or I will, as soon as I can figure out where the task is to do that and who's responsible. . We have a team of 7 staff members. Each of us works on different projects for different programs. From time to time, we work with consultants or outside vendors. . We are an efficient bunch, but what we lack is centralized project and task coordination.

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Serendipity and Twitter

Beneblog: Technology Meets Society

The ten days in the UK amazed me with the power of social media in my life. As a tech guy who also plays a social entrepreneur, I often get asked by my SE buddies about what are the practical use of a tool like Twitter. I moderated an excellent session at the Skoll World Forum last week on using social media for more social mission impact. But rather than making this an extensive essay on the glories of social media, I just want to give some examples from my UK trip, just from Twitter.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Great reads from around the web on April 21st

Amy Sample Ward

I come across so many great conversations, ideas, and resources all over the web every day. Here are some of the most interesting things I’ve found recently (as of April 21st). You can join the conversations in the comments, or click through to the original posts to find what others are saying. To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

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Age of Social Media Users

NCE Social Media

When speaking about social media, often I am asked ‘aren’t young people the only ones using social media?’ I’ve come across a great blog entry from Pingdom.com that answers this question in great detail for people in the US who use social media. The majoirty of social media users are in the 35-44 age group. However, the answer to the aforementioned question is…it depends on the social media being used.

More Trending

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The Nonprofit Guide to Going Green: Book Release Parties!

Robert Weiner

The website for the new book, The Nonprofit Guide to Going Green describes it as "a comprehensive learning tool to guide nonprofits and NGOs towards becoming greener. The definitive, practical, go-to resource guide on helping all charities become more green.". The authors are on a brief North American book tour, with stops in Toronto, Berkeley, and DC over the next few weeks: Toronto, Ontario : April 22. read more.

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Chris Brogan Talks Nonprofits and Trust Agents

NetWits

I had the opportunity to spend a few minutes with Chris Brogan while at South by South West 2010 where we talked Trust Agents and how the concept could apply to the nonprofit space. Chris mentions that "a Trust Agent is an individual who can use the social web to be human at a distance." If you think about it for a minute you'll soon realize that every nonprofit needs to figure out how to become a Trust Agent.

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YouTube Search Stories

NCE Social Media

During the Superbowl, YouTube ran their first ever TV commercial. Google, which owns YouTube, has allowed us, the public, to create similar videos. And it’s Free! You can easily do one for your own agency and use it in your own marketing efforts. You just need to click here to get started. Here is one I did for the NCE Social Media blog. Enjoy.

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Release of Liberia Human Rights Data

Beneblog: Technology Meets Society

We are pleased to announce the publication of the data and the accompanying data dictionary from the Liberian Truth and Reconciliation Commission. The statistical dataset is available on our website. All of personal information has been removed from the published dataset to protect the identities of the victims and statement givers. The dataset can be used to replicate the analysis presented in our report, "Descriptive Statistics From Statements to the Liberian Truth and Reconciliation Commissio

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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What You and Your Nonprofit Should Know About Facebook Changes

Beth's Blog: How Nonprofits Can Use Social Media

A couple days ago, Facebook announced some major changes in its platform that will make the entire web more social: "We're building toward a web where the default is social. Every application and product will be redesigned from the ground up to use a person's real identity and friends. Facebook calls this new social paradigm the "Open Graph," and Zuckerberg called the shift "the most transformative thing we've ever done for the web.".

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When In Doubt, Hit Something!

NetWits

…to quote my high school football coach. Funny enough, the same advice works for the nonprofit trying to get out there in social media ( twitter , facebook , foursquare , etc.). Very often the challenge is getting started.

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2010 Nonprofit Social Network Benchmark Report

NTEN

The second annual Nonprofit Social Network Benchmark Report, a joint project of Common Knowledge, thePort, and NTEN, has hard data and insights on the trends surrounding social networking technology as part of nonprofit organizations' marketing, communications, fundraising, and program services. As it turns out, Facebook and Twitter really do count as work.

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How Fast is Your Website?

Wild Apricot

You’ve put a lot of effort into getting your nonprofit’s website to rank well in search engines, without the budget for an SEO expert to help. And now Google says your site needs to be fast, as well as “relevant”? ( read more ). Tags: Non-profit technology nptech Google websites search.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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The Cost of Free Technology for Nonprofits: Thoughts On Ning

Beth's Blog: How Nonprofits Can Use Social Media

Photo by Eurleif. I've been working in nonprofit technology since 1992. In those days, I was " circuit rider " where I traveled around New York State to work with very small local arts councils in rural areas. I was Jill of all trades, assisting with a wide range of technology needs, from training to installing local area networks. (Yes, I used to crawl under desks and plug in wires.).

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OPEN CALL: Do Nonprofits Make Films? We Say Yes!

NetWits

Guest post by David J. Neff, creator and co-founder of Lights. Camera. Help. What's the top thing you can do this year to engage your constituents? Both online and off? Quick, what springs to mind? Well I'm here to tell you that it should be video. If you are going to do one new thing in 2010 to help get the word out about your organization’s mission, it should be to create a video.

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Have it Your Way, at a Price. Facebook Instant Personalization

NTEN

Flicker photo: alanak What's the difference between magical and creepy? It's one of those "I know it when I see it" things -- and I can tell you that right now, I feel like I'm smack dab in the middle of a Tim Burton movie. It's hard for me to tell if I should be delighted or scared out of my wits. . One of the things we all love about the social web is that it's so much easier to share than ever before.

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A Year’s Worth of Blog Topics Ideas

Wild Apricot

There’s no question that blogging is one of the most powerful communications tools a nonprofit can have in its online arsenal, if you’ve got the resources to put behind it. But yes, maintaining a blog can take a lot of time and mental energy – especially if you frequently find yourself running out of blog post ideas. Here’s a way to tackle that writer’s block – not just today, but for months to come: Check the Calendar Have you noticed how Google changes the header image on its main search page

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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Happy National Volunteer Week - Guest Post by Chris Noble

Beth's Blog: How Nonprofits Can Use Social Media

Photo from San Jose Library. This week (April 18th to 25th) is National Volunteer Week in the US. The week is a signature event created by the Points of Light Institute , to celebrate ordinary people doing extraordinary things to improve communities across the nation. Chances are if you work or volunteer for a nonprofit you already know that. After all, volunteers are the lifeblood of most nonprofits, and with 64 Million volunteers taking the time to give back in 2009, National Volunteer Week i

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American Idol’s Help Me Give Back Program Rocks Team Fundraising

NetWits

American Idol fans are dedicated. They faithfully call in their votes after each episode and support their favorite singers in all their endeavors. That’s why, when it came time for American Idol’s “Idol Gives Back” special this year, the show producers put the power of fundraising in the fans’ hands.

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How Twitter Makes Vegetarians Happy at the #10NTC

NTEN

Since we first used Twitter at the 2007 NTC in Washington DC, it has exploded into the public consciousness. Still, we get lots of pushback from folks who wonder what use it is to know what all their friends are, say, HAVING FOR LUNCH. We're not making that up; I get that one all the time. It's true: there's a lot of random chatter on Twitter. But the fine folks at the Omni know that sometimes, it's good to know what folks are having for lunch.

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How to Backup Your Ning Network Content

Wild Apricot

Recent changes in Ning’s business model (see News & Views About Change for updates) have Network Creators wondering whether to pay to keep hosting their online communities on the Ning platform, or to start looking at alternatives. We won’t be told the new pricing structure and other details until May 4th, but in the meantime, inevitably, rumors are running rife – and it’s a fresh reminder to backup the content you and your members have worked hard to create online.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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Lethal Generosity: CSR Context Is Important

Beth's Blog: How Nonprofits Can Use Social Media

Lethal Generosity View more presentations from Beth Kanter. On Wednesday, fellow Zoetica founder, Kami Huyse and I presented on Lethal Generosity , (a term from Shel Israel’s “Twitterville”). The topic is our Society for New Communications Research Fellowship research. Kami and I have been honing the refining the definition as a starting point for our research: Lethal Generosity is when a corporation applies its core competencies to advance social change in a way that contributes to business r

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10 Volunteering Sites to Help You Do Some Good

NetWits

Guest post by Chris Noble, President of Causemedia Group This week (April 18th to 25th) is National Volunteer Week in the US. The week is a signature event created by the Points of Light Institute , to celebrate “ordinary people doing extraordinary things to improve communities across the nation.”.

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Is Your Nonprofit's Facebook Page Worth It?

NTEN

The Nonprofit Social Network Benchmark Report , our joint project with Common Knowledge and thePort, told you that 86% of nonprofits have a presence on Facebook. It's got great information on community sizes and staff time devoted to maintaining a presence, as well as some fundraising numbers. What it doesn't tell you is whether or not those Fan Pages are meeting their organizations' goals.

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How to Optimize Your Images for the Web

Wild Apricot

After yesterday’s post about the importance of website speed to your nonprofit’s audience, to search engines (notably Google), and to the health of the Internet in general, several Wild Apricot readers came back with one big question: What can we do to make our website faster? ( read more ). Tags: Non-profit technology nptech images websites application.

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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David Neff Wants You To Submit Your Films To Lights. Camera. Help.

Beth's Blog: How Nonprofits Can Use Social Media

That's my colleague David Neff who co-founded an organization called Lights. Camera. Help., a nonprofit organization that is dedicated to encouraging other nonprofit and cause-driven organizations to use film and video to tell their stories. David wants to know if your organization has a film that promotes a cause and a winner. If so, he wants you to submit your cause-driven films to the. 2010 Lights.

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Stacey Monk talks Epic Change, Tweetsgiving and more …

NetWits

If you’ve ever wondered how to do fundraising using social media as a core part of your nonprofits online strategy I suggest you check out what Stacy Monk of Epic Change has to say. Make sure to watch the brief video to see how EpicChange has impacted the lives of many children in Arusha, Tanzania using tools like Twitter, YouTube and Facebook to raise money, connect people with a cause and tell their story.

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Full Throttle: The Only Way to Experience the Internet

NTEN

Pop quiz, hotshots : On a scale of one to ten, how important is the Internet to your organization's ability to meet its mission? It's pretty high up there, right? A nine? A ten? In less than one generation, the Internet has gone from sci-fi to central to our daily lives. As nonprofits, we rely on the Internet to find and communicate information and build relationships with our supporters.

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Free Alternatives to Ning

Forum One

Ning , the leading free social media platform provider has recently lost not only its CEO, but also about 40 percent of its workforce. For its nearly 20 million monthly visitors, this means a rate increase. Freshly-appointed CEO Jason Rosenthal posted last week , Ning will now "double down on our premium services business." He continues: "So, we are going to change our strategy to devote 100% of our resources to building the winning product to capture this big opportunity.

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.