Sat.Apr 24, 2010 - Fri.Apr 30, 2010

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Four Reasons Why Nonprofits Should Question Facebook’s Integrity, Longevity, and ROI (Return on Investment)

Nonprofit Tech for Good

This very long post has been a long-time coming for so many reasons. Some of the opinions I express below I have had for a while and speak to them in my webinars and trainings, but some are so recent that I am still in the stage of “Seriously Facebook? Really?&#. That said, people love Facebook. The vast of majority of nonprofits love Facebook too.

ROI 244
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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

So while I’ve been off twitter, I’ve had time to research social CRM (funny, that.) And what I’ve found is pretty interesting. CRM stands for “Customer Relationship Management&# (not to be confused with “Cause Related Marketing&# - it came from the for-profit space. In the nonprofit world we use this acronym to mean “Constituent Relationship Management&# , generally.

Metrics 154
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#1MillionShirts and the Power of the Network

Amy Sample Ward

I can’t count how many times an organization, a campaigner or a consultant has asked for my opinion about “how can I make this go viral ?&# My response is usually broken down into two parts: 1. what do you think viral means? 2. what are you actually trying to do (no campaign, no program, no service has the goal of simply being “viral&# )?

Network 126
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Separating Personal and Professional Lives on Social Media

Robert Weiner

Do you "friend" your co-workers, clients, or service recipients on Facebook? What about LinkedIn? Are your tweets appropriate for all audiences? Andrew Heller discussed the risks of oversharing in his NTEN blog post Social Media and Privacy: Best Practices for Managing Your Personal and Professional Identities. His basic advice: "Be Prepared.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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How Facebook Community Pages Undermine Nonprofit’s Official Pages in Facebook Searches

Nonprofit Tech for Good

Today is Arbor Day. I wanted to promote the the National Arbor Day’s Facebook Page on the Nonprofit Organizations Facebook Page. So, I searched Facebook for “Arbor Day&# and three Pages came up: 1) Arbor Day :: 79 Likes: www.facebook.com/pages/Arbor-Day/103129336394300. 2) National Arbor Day Foundation :: 99 Likes: www.facebook.com/pages/National-Arbor-Day-Foundation/103799689659272. 3) Arbor Day :: 2 Likes: www.facebook.com/pages/Arbor-Day/108514969173871.

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Video Interview with Andre Blackman of Pulse + Signal

NetWits

I spent some time with Andre Blackman while at South by South West Interactive 2010. Andre writes at Pulse + Signal where he talks about how technology and new ways of thinking can impact the field of public health. If you’re wondering where Pulse + Signal comes from Andre describes it like this … Pulse = Life, Health, "what keeps you going" and Signal = Technology, standing out, a prompt to action.

Interview 102

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Census Bureau Data Displays

VisionLink

'Have you returned your Census Bureau form? Using this year of the Census as a kick off, we are pleased to integrate US Census Bureau data into our mapping layer. This is the same module that allows our customers to display the locations of their clients (or sub-sets of clients), and the location of relevant community services as well. Now, with the addition of Census Bureau data by zip code, I&R call operators, elder care specialists, youth services advocates, mental health professionals, d

Data 100
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HOW TO: Create a Mobile Website for Your Nonprofit for $8 a Month

Nonprofit Tech for Good

The Web is going mobile. Faster than anyone thought. Smartphones are transforming the Internet and how individuals access the Web. One in five Americans now access the mobile Web daily. Some through Apps. Others through mobile Web browsers. This means nonprofits and their web communication strategies need to transform as well. One of the most – if not the most – important pieces of mobile web strategy is launching a mobile website [Re: Four Reasons Why Nonprofits Need a Mobile Websit

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Spreadsheet Aerobics: Actionable Measurement for Social Media

Beth's Blog: How Nonprofits Can Use Social Media

Photo by Metro Library and Archive. I'm working with a small group of Packard Foundation grantees on a social media lab where they are implementing different social media experiments. Part of the process includes regular check-in calls to reflect on what we're learning. I have been thinking a lot about actionable social media measurement strategies that are fit and trim and light on their feet!

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Social Media and Privacy: Best Practices for Managing Your Personal and Professional Identities

NTEN

Andrew Heller, andrewheller.com. Here's the situation: midnight is fast approaching and the server is still down. After working on the problem for hours with your manager, you're still scratching your head over how to solve the problem. As the night wears on, business conversation slowly turns into personal conversation. While you're applying a patch and a window reads "90 minutes remaining" questions such as "So, go to the game last night?

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Data Exchange White Paper: Benefits

VisionLink

'We have a new White Paper on the Thought Leadership section of our main VisionLink Web Site : Non Profits Sharing Data: Increasing Effectiveness Through Data Exchange As we work with a wide variety of social services, homeless management, elder care, 2-1-1s, disaster relief, volunteer, and donation networks, we often find ourselves at the center of data exchange conversations.

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Finding the Perfect Donor Database

Wild Apricot

If you’re facing the prospect of choosing a donor database system for your organization, drop by the Meeting Archives at TechSoup.org to check out this recent addition: Finding the Perfect Donor Database in an Imperfect World. There are nearly two hundred donor databases on the market. Each has its own strengths and weaknesses, fans and foes. The challenge is to find a system with strengths that meet your needs, weaknesses that won't get in your way, at a price you can afford.

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Theatre Flashmobs on YouTube and Swarms of Theater Goers on FourSquare

Beth's Blog: How Nonprofits Can Use Social Media

I've been preparing for a Leadership Conference with TCG (Theatre Communications Group, the service organizations for theatre companies) on strategic social media. So, I've been looking at a lot of different examples of how theatres are using social media.  As part of the preparation, we surveyed participants for their burning questions and that's how I created the content.

YouTube 95
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The Questions Every Nonprofit Should Ask About Sensitive Data

NTEN

Jake Marcinko, Blackbaud. These days, big data breach headlines are becoming almost blasé. We've grown so accustomed to such incidents that the mere threat of a data breach no longer carries the weight and urgency that it once did. Many privacy experts argue that the recent decline in reported data breaches ( 498 in 2009 versus 657 in 2008 (PDF)) is not due to an improvement in data security practices, but rather that fewer organizations are publicly reporting such breaches.

Data 93
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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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Slacktivism: Why Snopes got it Wrong About Internet Petitions

Care2

"It is always with the best intentions that the worst work is done," observed Oscar Wilde. And so it goes with an unfortunate entry on Snopes.com (a site usually quite good about debunking urban legends), that characterizes "internet petitions" as "slacktivism", a pejorative suggesting that activism is worthless if it doesn't require considerable effort.

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Is Your Nonprofit Tax Status at Risk?

Wild Apricot

Up to 25% of American nonprofits – charities, trade associations and membership groups – will lose their tax-exempt status at midnight on May 15, when the provisions of a 2006 federal bill kick in. As the New York Times reported , late last week: The new law, embedded in the 393 pages of the Pension Protection Act of 2006, also directed the Internal Revenue Service to revoke the tax exemptions of groups that failed to file for three consecutive years.

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The New Culture of Storytelling

Forum One

Michaela and Brian at the World of Coca Cola. As we do every year, Forum One participated in the annual Nonprofit Technology Conference (NTC). This year's event was held in Atlanta from April 8 - 10, and over 1,400 nonprofit tech folks attended. Brian , Kurt , and I represented the Forum One contingent. As always, the event was a blast. It helped me meet and reconnect with some of the most inspiring people in our industry, catch up on the latest social media technologies ( Whrrl !

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They're Here. 10NTC Session Materials Now Online!

NTEN

After a steady two and half weeks of being amazed at the sheer number of blog posts, tweets , photos and video tagged #10NTC, we've finally compiled it all on the NTEN site. There were so many of you writing about 10NTC , I had to create 2 -- that's right, 2 -- separate spreadsheets just to keep up! So, where can you find all these useful materials?

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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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Is your Facebook Page Worth it?

Care2

Whether you're a large organization with brand awareness through the roof and a budget to match or a small nonprofit makeing do on a shoe string budget, you can't afford to waste resources. Not even on your Facebook page. Whether people became your fans, or, in the new Facebook parlance, "like" you, you invest in your presence on Facebook to build relationships with current or potential donors, volunteers, and activists to move them to take action that support your mission.

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4 Ways to Search Flickr by Color

Wild Apricot

We’ve talked before about good tools that will search Flickr for Creative Commons-licensed images based on the keywords you choose. Now, check out another (more colorful) way to find the pictures you need for your blog or website. Just don't be surprised if your productivity drops - these color-based search tools are fun! ( read more ). Tags: Non-profit technology nptech images websites search Flickr.

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Do-Good Mother's Day Gift and Donation Ideas

Have Fun - Do Good

Mother's Day is only a couple weeks away (Sunday, May 9th). Do you know what you're going to give your mom? Gifts of time, and homemade gifts are probably some of the best gifts you can give your mom, but sometimes you live too far away to get together, or don't have time to make something special. I've posted some do good Mother's Day gift and donation ideas below, as a continuation of last year's Mother's Day Donation Ideas post.

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Save the Internet, Save the World

NTEN

I have a kid. She's five. We travel a lot together, so we're used to that safety speech on the plane where they tell you that, in case of a loss of cabin pressure, you should put your own mask on before assisting your mini-me. I think it's an appropriate metaphor for parenthood. Sometimes, if I want to be a good mom, the best thing I can do is spend some time alone to recharge, no matter how much I think I should spend every waking moment with the kid. .

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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2010 eNonprofit Benchmarks Study Reveals Surprising Stats

Care2

Thanks to Allyson for inviting me to guest post. I’ll try to keep it short and just sweet enough to fill you in on everything you need to know about the new 2010 eNonprofit Benchmarks Study from M+R Strategic Services and NTEN. (This stuff fascinates me – which I guess is good since it’s my job. But I won’t be offended if you just want to skip straight to the report itself !).

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Best of Association Jam: Association Links for April 2010

Wild Apricot

Social Media once again ranked as the top category for blog posts, reports, articles and news stories submitted to and voted on by visitors to Association Jam this month, but Leadership and Events both tagged along very close behind. Here’s a look at the most popular links in each “AJam” category – Membership, Events, Leadership, Volunteers, Fundraising, Social Media, Fun, Technology, and Other – for the month of April 2010: Membership Do Nonprofit Boards Really Want Younger Members?

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Ask Me Anything: Help Me Test Formspring

Have Fun - Do Good

Happy Monday, Have Fun Do Gooders! I don't like to recommend social media tools to my clients unless I've used them myself, so I'm trying Formspring , a tool I read about in Blogging for Bliss. Formspring allows your readers to ask questions, and for you to post answers on your blog, Facebook, Twitter, or Tumblr. I think it might be a helpful tool for some of the folks I work with.

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The Softer Side of Security

NTEN

Peter Campbell, Earthjustice. As the technical staff at our nonprofits, we wrestle with all sorts of complex security concepts: firewalls, encryption, network address translation. . But here are three quick questions: Would you spend $10,000 on a security system for your building, and then set the access code to "12345"? Would you set the administrative account name and password to your network to the same thing that five other companies in your building use?

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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The Next Big Shake-Ups In Fundraising

Care2

Wonder what the next big shake-up in the fundraising world is going to be so you can prepare and stay ahead of the curve? Frogloop asked some of our favorite fundraising experts to weigh in on this conversation. They looked into their crystal balls and conjured up some great predictions plus a dose of "oldie but goodie" advice that has continued to prove successful over the years in their fundraising initiatives.

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Moderating Forums: a Training Video

Wild Apricot

If your nonprofit’s plan for online outreach includes a discussion forum – this one's for you. The first of three training videos produced to guide the volunteer moderators who helped run the British Columbia Library Association's 2009 Teen Reading Club, Moderating Forums is jam-packed with down-to-earth advice and guidelines for creating, nurturing and moderating a successful online community.

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Details, details…

Get Fully Funded

If you want to be a successful Fundraiser, you must pay attention to details. No way around it. Spelling a donor’s name incorrectly can instantly tear down any trust that donor had for your organization. There’s often a perception that if you can’t handle the small things, you can’t handle the big things. Here are a couple of details you may not have thought about, but need to be handled.

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Get the 2010 eNonprofit Benchmark Study (It's Free! Also, Important)

NTEN

Steve Peretz, M+R Strategic Services. The new 2010 eNonprofit Benchmarks Study from NTEN and M+R was just released today! The new report might look slim and slick, but this scrappy guide is thick with valuable insights and key industry benchmarks for online messaging, fundraising and advocacy, based on a full year's worth of results from 31 of your nonprofit peers.

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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.