March, 2011

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Five Nonprofits That Have Found Their Facebook Voice

Nonprofit Tech for Good

Ninety percent of your nonprofit’s success on Facebook is dependent upon the Admin who manages your Facebook Page. If she or he doesn’t have the personality or passion to elicit Comments and Thumbs Ups in response to their Status Updates, then the ROI from your Facebook Page will be minimal. Community building on Facebook and other social networking sites is an art and finding your Facebook voice takes time and experimentation.

Voice 268
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Blackbaud Headed to SXSWi 2011

NetWits

Blackbaud @ SXSW 2011. It’s that time again. South by South West Interactive 2011 is upon us. There are a ton of great activities, networking opportunities and sessions focused on the non-profit space this year – one of which Blackbaud will be moderating. It should be a great conversation between (check out the panelists below) social networking providers and their non-profit users.

Blackbaud 266
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Crowdsourced data is not a substitute for real statistics

Beneblog: Technology Meets Society

Guest Beneblog by Patrick Ball, Jeff Klingner, and Kristian Lum After the earthquake in Haiti, Ushahidi organized a centralized text messaging system to allow people to inform others about people trapped under damaged buildings and other humanitarian crises. This system was extremely effective at communicating specific needs in a timely way that required very little additional infrastructure.

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Creative credit card donation scam

Robert Weiner

A friend forwarded the following description of a scam aimed at a well-known college. Fortunately, they didn't fall for it. I would like to make everyone aware of a recent situation here that is most likely a scam to launder stolen credit card funds, appearing as a gift. A $9,000 gift is received and approved from an unknown entity (in this case a “Cassandra Harvey”), with Smyrna, GA address, Yahoo email and legitimate phone number.

Donation 242
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Using Twitter to Build a Community and Recruit Volunteers

Amy Sample Ward

Last week, I had the opportunity to present at the 2011 Volunteer Management for Nonprofits Conference here in New York. It was a shared session, where I presented some basic information to (mostly) organizations who haven’t yet tried out Twitter, focusing on using the platform in general as well as ways to activate and engage a community; and Katherine from Baby Buggy shared her own case study of building the @ loverecycled community on Twitter and helping turn those interactions into res

Twitter 231
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Fight Colorectal Cancer: A Rebranding Tale

Judi Sohn

The organization I helped found as Colorectal Cancer Coalition in 2005 officially became Fight Colorectal Cancer on Monday, March 6, 2011. This is a post I've been waiting over a year to write, so apologies for its length. It's hard for me to keep a secret this big from my blog for over a year! I hope it's a fun read for anyone either looking to redo their own small nonprofit brand, or who wants a deeper dive on what we did at Fight Colorectal Cancer.

Cancer 226

More Trending

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Say What? Build a Social Media Listening Dashboard for Your Nonprofit

NetWits

I just got back from the 2011 Nonprofit Technology Conference , where listening was top of mind: Listening to the amazing speakers, listening to the #nptech community , and listening to all the great ideas floating around the halls of the Washington Hilton. I gotta hand it to Holly Ross and the tireless NTEN team for putting on yet another fantastic event!

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Drupal/Salesforce Integration

Zen and the Art of Nonprofit Technology

A bit over a year ago, I wrote a post about the status of Drupal/Salesforce Integration. I figured it was time to do an update. At the moment, if you want to integrate Drupal and Salesforce, you have three options: Use the contributed modules (or have a developer install and configure them for you). Use Jackson River’s Springboard. Roll your own (or have a developer roll your own for you.).

Drupal 188
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Issues with Crowdsourced Data Part 2

Beneblog: Technology Meets Society

A recent guest guest Beneblog explains why we believe a correlation found between SMS text messages and building damage by researchers was not useful. Some of the questions we received made us realize we need to be clearer about why this is important. Why did we bother analyzing this claim? Why does it matter? Thanks to Patrick Ball, Jeff Klinger and Kristian Lum for contributing this material (and making it much clearer).

Issue 160
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New on SSIR: Slacktivism, the gateway to change?

Amy Sample Ward

My latest post is up on the Stanford Social Innovation Review – you can read it and join the conversation at SSIR or read the repost below. —– I’ve been thinking about slacktivism a lot lately. I recently did a guest lecture at The New School on the topic, I’ve had countless conversations with colleagues and friends, and I’ve been capturing ideas and questions to myself on scraps of paper everywhere.

Change 194
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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.

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Heart & Soul Grant Competition

Wild Apricot

Do you want to celebrate the heart and soul of your non-profit? If you can write an original 4-8 line poem that reflects your non-profit's mission, your organization may be eligible for a Heart & Soul Grant of $10,000 or $5,000 USD! The competition starts today - March 1 and ends March 28, 2011.( read more ).

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Five Nonprofits Maximizing YouTube’s Nonprofit Program

Nonprofit Tech for Good

A quick browse of nonprofits on YouTube reveals that the vast majority of nonprofits are not taking advantage of YouTube’s Nonprofit Program. Available to most nonprofits in United States, the United Kingdom, Canada, and Australia, the program is free and only takes a few to minutes to apply. Once approved, which can take weeks and sometimes months (be forewarned), nonprofits are offered: Premium branding capabilities and increased uploading capacity.

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Scanning for Good: How One Nonprofit Used QR Codes to Raise Awareness

NetWits

I’ve enjoyed watching the use of QR codes grow recently, particularly in the nonprofit space. For a sector often looking for creative ways to communicate our message, QR codes are a great tool for things like advocacy and scavenger hunts. But they are also great for traditional calls to action! The Pancreatic Cancer Action Network is a national organization creating hope in a comprehensive way through research, patient support, community outreach, and advocacy for a cure.

Awareness 242
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Open Source vs. Proprietary: Nonprofit CRM

Zen and the Art of Nonprofit Technology

CRM (which I am defining rather loosely, rather than tightly, for the purpose of this post – as the tool or set of tools used to track constituents, donations, perhaps even events and volunteers) are arguably the most important technology tools that nonprofits use. Organizations use this tool to track donors, send out newsletters, track the success of campaigns, track who is engaged with the organization in what ways, etc.

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Nonprofits Are Leveraging the Cloud, but Does It Have to Be So Complex?

Effectively managing cloud technology is getting more complex. From cybersecurity concerns, vendor lock-in, cost increases, or lack of transparency on costs, it can quickly get out of control. Knowing what you can control and finding a platform that’s built with nonprofits in mind is key.

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Incredibly Important Opening at Benetech

Beneblog: Technology Meets Society

We're looking for someone great to take on a crucial new position at Benetech, Vice President, Fund Raising. Benetech has been expanding its impact rapidly over the last few years, and we need a dynamic executive to join our senior leadership team. Benetech gets the majority of its funding from revenues: from product and services sales paid for by our users (or third-party payers who buy our services for our users).

Open 140
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Google Launches Google for Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

I’m in Washington, DC for the Nonprofit Technology Conference hosted by NTEN. After facilitating a panel at the Innogive Conference on integrating mobile into multi-channel nonprofit campaigns , I headed to a special event hosted by Google to celebrate the launch of Google for Nonprofits. If you work for a nonprofit, the program provides your organization with several new benefits.

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Free Non-Profit Webinars for April 2011

Wild Apricot

Here is our monthly round-up of free webinars for non-profits for the month of April. This month, we've found 20 free webinars on topics such as: fundraising, grant writing, social media strategies, volunteer management, video tips for non-profits and much more. So be sure to look through the list to see what might be of interest to you or others in your organization.( read more ).

Profit 117
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22 Nonprofit Mobile Websites

Nonprofit Tech for Good

The rise of QR Codes has helped many nonprofits understand the need for mobile websites, or at the very least mobile-optimized web pages. A QR code that launches a desktop-designed web page in a mobile browser just doesn’t make a whole of sense. Neither does linking to desktop sites inside smartphone apps, in group text alerts, or on location-based communities like Foursquare, Gowalla and Facebook Places.

Mobile 224
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Nonprofit Technology Kick Start: Free World Class Board Meeting Software

Looking for cost reductions for your nonprofit? Why not consider modernizing with a digital board management system that's designed to work with remote meetings, with immediate cost reductions if you still distribute paper packets to members? Get going in less than an hour on a fully hosted cloud solution built on the latest technology that runs on any device - from desktops to tablets and smartphones - without any installation.

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Drive Event Fundraising Revenue with Committee Dashboards

NetWits

This interview was initially published in our monthly eNewsletter – Strategies, Tips and Best Practices for Event Fundraising Professionals. Make sure to subscribe to get future issues. By now you have probably heard about the committee dashboard feature within Friends Asking Friends. The committee dashboard lives within your event website and helps event committee members track their progress in recruiting corporate sponsorships and company teams.

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Drupalcon Highlight Reel

Zen and the Art of Nonprofit Technology

I didn’t make it to Drupalcon Chicago, but, thanks to the organizers of the conference, it doesn’t mean I need to miss the sessions. I’ve been looking through videos both the regular sessions , as well as the ignite sessions (thanks, @gregoryheller ), and here are my highlight presentations (this does reflect what I’m interested in more than it reflects what’s the best of DrupalCon): Competing with Giants – interesting info – not directly related to stuf

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The Challenges of Protecting Intellectual Property on Social Networks

NTEN

By Geoff Livingston, Principal & Co-Founder, Zoetica Facebook and to a lesser extent Twitter and LinkedIn have become the interstates of the social web. Nonprofits that want to connect with their constituents are almost obliged to participate on these networks. Causes and associations provide status updates on the networks, post links, publish content via tools like Facebook Notes, groups on Linked In and Facebook, and ask questions on all of the services.

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SXSW Panel: Join A Global Discussion About Free Agents and Nonprofits in a Networked World

Beth's Blog: How Nonprofits Can Use Social Media

Illustration by Jonny Goldstein who will provide live graphic facilitation of this highly interactive and fun panel. I’ll be at SXSWi Festival next week to moderate a panel and discussion on Free Agents and Nonprofits in a Networked World on Sunday, March 13 at 3:30 pm. Our panelists include Danielle Brigida, National Wildlife Federation, Mark Horvath, Invisible People, and Jessica Dheere, SMEX Beirut.

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Donor Engagement Guide: 8 Key Steps to Better Retain and Engage Donors

Are your donors your biggest fans, or are you lacking donor loyalty? The truth is, your donors have expectations of what their relationship with your organization should look like. This ebook will help you learn how to live up to those expectations!

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Is Your Organization LinkedIn Yet?

Wild Apricot

While LinkedIn has mainly been used by individuals for networking or career development, it might be time for non-profits to consider a presence on LinkedIn. With more than 90 million members in over 200 countries and updated social sharing and company page features, LinkedIn might want to include it as part your organization's social media mix.( read more ).

Linkedin 113
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HOW TO: Claim Your Nonprofit’s Spot Page on Gowalla

Nonprofit Tech for Good

Gowalla may not get the online buzz that Foursquare does, but where I live it’s more popular than Foursquare. Similar to Myspace and Facebook in 2007 and 2008, there’s seemingly a geographic difference between Foursquare and Gowalla users. In large urban areas Fousquare dominates, but in smaller towns across America (and the globe) there’s a growing number of Gowalla users.

Myspace 199
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SXSW 2011: David J. Neff talks Social Media Fundraising with Frank Barry

NetWits

While at SXSW 2011 I had the chance to talk with David J. Neff. A non-profit tech (#NPTech), communications and interactive strategy guy who’s all about helping non-profits and people for a living. He worked at the American Cancer Society (ACS) for 9 years directing their web and interactive strategy. Since then he’s gone on to start a non-profit focused on helping other non-profits tell stories through video ( Lights.

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The Good, the Bad and the Ugly RFPs

Zen and the Art of Nonprofit Technology

In my time working on web development for nonprofit organizations, I’ve seen more RFPs than I can even begin to count. I’ve even written a few. And, especially since I’ve primarily been someone in the role of having to respond to an RFP, I’ve gotten pretty good at spotting RFPs that I feel don’t serve either the organization, or the developers well.

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Nonprofit Technology Adoption: Why It Matters and How to Be Successful

Organizations like yours are increasingly realizing that technology adoption is only as good as the technology you choose. Statistics from a 2014 NTEN study show that seriously investing resources in training for your staff corresponds to higher adoption and ultimately technology effectiveness. In this report, we’ll give you a high-level overview of how to get your organization in shape for technology adoption and best practices for facilitating this critical process.

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Five Free Tools for Social Media Listening (And How to Start Responding)

NTEN

By Carie Lewis, Director of Emerging Media, Online Communications, Humane Society of the United States Listening is the first step in social media. You have to listen to what others are saying about you before you jump into the fire. Listening will tell you what people are saying, and where they are saying it, so you know where to get started. Many of these tools are Twitter-focused, because Twitter is the easiest place to get started in listening.

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A Better Way to Produce Nonprofit Annual Reports

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I facilitated a panel about Mobile Integrated strategy at the Innogive Conference earlier this month and have shared the notes here. The panelists offered advice to nonprofits about integrating mobile into the nonprofit toolbox. My main takeaway was that nonprofits need to think differently about content. There are different media forms that mandate different types of content — and nonprofits must consider this as part of the online content strategy.

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Non-profits Are You Listening?

Wild Apricot

Many small non-profits and membership organizations are wondering how to get started with social media. As we noted in an earlier post, Is Social Media a Waste of Time for Your Association, if you are new to social media, you should start by listening.( read more ).

Profit 112
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The Three Most Common Mistakes Nonprofit Group Admins Make on LinkedIn

Nonprofit Tech for Good

LinkedIn Groups can be very high in ROI as long as you’re patient and willing to invest at least an hour a week promoting and monitoring your LinkedIn Group. Unfortunately, many nonprofits have created LinkedIn Groups over the last few years and when results were not immediate, they abandoned their Group much too soon. It’s at that point that the spammers take over and once a LinkedIn Group becomes overrun with spam, forget it.

Linkedin 191
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Achieving Organizational Transformation: Pathways to Success

Association executives—and hopefully their boards—know that they are facing perilous times. Driven by the pace of cultural and technological change, they are experiencing major disruptions in the traditional business models that used to guide organizational growth strategies.orgSource offers a straightforward approach to navigating these changes and readying your organization for growth.