Sun.Feb 26, 2012

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See, Say, Feel, Do: Metrics for Social Media

Amy Sample Ward

I am a big fan of actionable metrics. In all of my presentations and webinars about social media tracking, measurement, and engagement, I highlight the value of and need for what I call “actionable metrics”, meaning the data we capture and track that actually gives us insight and the opportunity to improve or change the way we use various platforms and the kinds of content we create and share.

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Google+ Best Practices for Nonprofits

Nonprofit Tech for Good

UPDATED 2/26/12: Please note that the best practices listed below are a work in progress and are updated regularly. To be alerted of when new best practices are posted, please subscribe to the Nonprofit Tech 2.0 e-Newsletter. Also, since the Google+ Pages launched after the release of Social Media for Social Good: A How-To Guide for Nonprofits , please consider this blog post a supplement to the book.

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Book Review: The First-Time Manager

Eric Jacobsen Blog

Amacom (of the American Management Association) has just released the sixth edition of the best-selling book, The First-Time Manager -- originally published in 1981. The book covers eight core responsibilities of a new manager , including: Hiring Communicating Planning Organizing Training Monitoring Evaluating Firing Expert advice is additionally provided regarding: Using Your New Authority Managing Your Mood Building Trust One of my favorite sections of the book is the one about class in a mana

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Kiss That Frog

Eric Jacobsen Blog

Missed a promotion at work? Leading a team of employees that is frustrating you? Out of work and searching for a new job? Mind full of negative thoughts? Then, take a couple hours to read the Brian Tracy's newest book, Kiss That Frog! In the book, Tracy and co-author, Christina Tracy Stein, present a step-by-step plan that addresses the root causes of negatively to help you: uncover blocks that have become mental obstacles transform those obstacles into stepping-stones to achieve your fullest po

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.