With the world focused on London for the Olympics, it’s a chance for social media to shine. We’ve seen athletes kicked out of the games because of tweets including a track athlete and a soccer player. The Olympics actually has a set of social media guidelines for athletes and delegates to follow. Are you doing anything different? MORE >>

The following is a compilation of online discussions of faux donors trying to scam colleges, schools, and nonprofits. In most cases it’s not clear what the scammers are trying to achieve. Maybe they’re just practical jokes. Paul's School, Lori Redfearn at the California State University Chancellor’s Office, Stephen M. They researched online. MORE >>

Spend some time learning HTML - even if you're not a "computer person". If you write blog posts or manage an email newsletter, it will be helpful at some point. Have you ever started writing a post and no matter what you do, the font isn't what you want? Let's say I was creating this post and found a bold section that I didn't want to be bold. MORE >>

A woman walks into your museum. She's visited a few times before, and you vaguely recognize her as the lady who loved bubble painting, thought the bike sculpture was funny and didn't like the video installation. Last time she had a kid with her, and he got chalk all over his hands from the mosaic activity they did with a volunteer. That's it. MORE >>

Sometimes I find that when I'm stuck or I'm working with people who are stuck, what keeps us in the same place is that we're asking ourselves the wrong question. We don't realize we are asking this question, but we are. This is the question we're stuck in: What's wrong with me? . This is how Andrea describes the experience: . And she said,  “Okay. MORE >>