Tue.Apr 10, 2012

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Using Everyday Technology to Improve Your Services

NTEN

[Editor's note: The following is an excerpt of an article in the March 2012 issue of NTEN:Change. Read the complete article -- and the rest of the issue -- when you subscribe to the journal for free! ] By Laura S. Quinn, Idealware and Amy Wagner, MAP For Nonprofits Many nonprofits think of innovation as a luxury they can’t afford. Staff time and budgets are limited, and improving the different ways they use technology seems out of reach.

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12NTC: Engaging Youth Using Social Media

Tech Soup

Social media can be a useful (though often overlooked) tool for frontline workers in social service agencies to engage with youth, according to Jason Shim, a Program Facilitator at the Canadian nonprofit, Mosaic Counselling & Family Services. Shim shared a case study at the 2012 Nonprofit Technology Conference on how his organization uses social media to communicate with youth participants in the Pathways to Education program.

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How Do Nonprofits Use Social Networks?

NTEN

As you may have heard, we released the 2012 Nonprofit Social Benchmarking Report at the NTC last week. The study, done in association with Common Knowledge and Blackbaud, has a lot of great insights into how the nonprofit respondents use social networks. Even better, you can hear directly from the authors this week at a free webinar – and ask them your questions.

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TechSoup Roundup of 2012 Nonprofit Technology Conference

Tech Soup

If you weren't able to join us in San Francisco last week for the Nonprofit Technology Conference , we've got a recap of some of the happenings here on our blog. Several of us from TechSoup Global were there to present, participate, and network, and we don't want you to have missed out on a thing! 12NTC is the go-to event every year for nonprofit professionals who work on technology, communications, or guide their organizations in tech decisions.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Volunteers Give 10x the Dollars

Connection Cafe

Author: Jennifer Darrouzet. “As it happens, a lot of our volunteers are donors,” says Dora Chan. And she should know – she’s what colleagues refer to as the “database whiz” at the Canadian Civil Liberties Association. And in fact, her statement is true of the wider nonprofit sector: a recent study by VolunteerMatch and Fidelity Charitable Gift Fund found that 67% of volunteers also give money to the organizations where they invest time and talent.

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Supporting Teleworkers with the Right Tech for Success

Tech Soup

As part of celebrating Earth Day throughout the month of April, we'll be featuring posts about how to make your nonprofit or library. more environmentally friendly. This post, from Bo Bandy at our donor partner ReadyTalk , originally appeared on their blog. As government agencies continue to document and refine teleworking processes to comply with the Telework Enhancement Act of 2010 , managers are trying to identify and implement tools and services that. remote workers need in order to main

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12NTC: Open-Source Mobile Apps for Social Change

Tech Soup

"The mobile tools to solve social problems are already out there." Or so said Aaron Pava , a strategist at CivicActions in his 2012 Nonprofit Technology Conference. session, Open Source Mobile Apps for Social Change. In his session, he shared these tips, strategies, and tools for nonprofits looking to use mobile for social good. What the Mobile Revolution Means.

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Project REACH Mobile App Challenge

AFP Blog

Project REACH Mobile App Challenge : Real-time Electronic Access for Caregivers and the Homeless (REACH). Join the mobile app challenge to connect those in need to resources in their community.

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TechSoup Hosts Hackathon for Youth Health

Tech Soup

ISIS , an online sexuality information service for youth, kicked off its recent Sex Tech Conference by hosting its first ever Hackathon for Youth Health. The hackathon, co-hosted by TechSoup , brought together youth sexual health experts and developers to design a technology tool to improve youth health and wellness. Technology Solutions for Health Problems?

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Reflections from NTC Plenary Panel on Innovation

Beth's Blog: How Nonprofits Can Use Social Media

Flickr Photo by Julia Smith. I had the honored of moderating a free wheeling plenary discussion on Day #3 of NTC on “ Innovation and Nonprofits.” The panelists included Laura Arrillaga-Andreessen, Meg Garlinghouse, Greg Balwin, and Brian Reich. You can find the description and bios here and if you want to the video of the whole session, you can find it here.

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How to Design a Seamless & Personalized Digital Donor Journey

Speaker: Tim Sarrantonio

The average nonprofit uses five or more different software platforms to create their donor’s journey, making the experience clunky and disjointed. If you want to design a magical online giving experience for donors, making their journey as seamless as possible is key. In this webinar with expert Tim Sarrantonio, you’ll learn the fundamental steps to create an immersive and personalized online giving experience for your donors.