Eric Jacobsen Blog

AUGUST 4, 2016

Consider this advice from author Paul R. Timm. He recommends a different twist on asking your customers questions: Stop asking your customers the "typical" questions and instead ask them open-ended questions. Here's specifically what Timm recommends: Don't Ask : How was everything? Can I get you something else? Did you find everything you need? Will that be all?

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Question Open Advice Authoring 40

Tech Soup

AUGUST 4, 2016

BoxWorks is back and better than before for nonprofits. Join us on a full scholarship September 6 – 8 and amplify your impact! When Box says, "The Platform for What's Possible," we mean it. More than 5,000 nonprofits have made the switch to Box as their modern content platform, and BoxWorks is where they get inspired and equipped to assure their successful use of Box.

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San Francisco California Green Google 36

NonProfit Hub

AUGUST 4, 2016

For this edition of the Hubcast, we caught up with Robbe Healey, Vice President for Philanthropy at Simpson Senior Services. She is also a founding member of Aurora Philanthropic Consulting and a world renowned speaker and currently serves on the AFP Ethics Committee. Ethics in the nonprofit sector, as well as in general, aren’t black and white and that’s what makes the topic so tricky.

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Podcast Nonprofit Philanthropy Industry 33

Connection Cafe

AUGUST 4, 2016

Every time that I talk about how arduous grant writing is, inevitably someone will say something like, “That’s why you should focus on individual donors! Statistically, individual donors provide 72% of the funds for nonprofits!” “Why, I knew this one organization that was struggling, and they decided focus on individual donors.

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Community Giving Work Strategy 31

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor