Thu.Jul 30, 2015

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July 2015 Update: Have Your Voice Heard

Wild Apricot

We’ve taken a huge leap forward in how we collect your feedback by migrating our Software Forums to the Uservoice platform. See how Uservoice will let your voice be heard!

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Why Millennials Are One of Your Best Audiences

Care2

Millennials have been pigeonholed as being lazy, but when it comes to social justice issues, Millennials are quite passionate about causes and donate money to the issues they support. With all these mixed messages, how can your nonprofit really dig in and learn what Millennials need, and how to reach them? Or maybe you’re reading this as a Millennial who’s working at or running a nonprofit, and want to know how to reach your own generation most effectively?

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Nine Times When You Should Thank Your Customer

Eric Jacobsen Blog

In your leadership role, it's vital that your team members know how to deliver excellent customer service. " Knock Your Socks Off " type service as book editor Ann Thomas and Jill Applegate would say. Part of delivering excellent customer service is saying "Thank You" to your customers and knowing when to say "Thank You". Thomas and Applegate recommend telling your customers "Thank You" during at least these nine situations : When they do business with you.every time.

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Finding the Usual Suspects in your Database

Connection Cafe

In my last blog I talked about a segment of your audience that could use a bit more love: non-donors, prospects, casual observers—the usual suspects. Call them what you will, but these are the people that expressed interest in your organization and mission and are waiting to hear more. The challenge is that organizations typically focus on supporters and this valuable group gets left out because they’ve donated zero on the giving ($) scale.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Make it Rain: Using the Google AdWords Grant to Drive Impact

Tech Soup

Why AdWords? Most grant applications for your nonprofit are long, complicated, and stress-inducing for your entire development team. Are you sick of working on logframes? Tired of staying up all night rewriting organizational narratives until the grant deadline? Don't fret! Google has a grant that gives $10,000 per month in free AdWords spending for nonprofits that qualify, and unlike most grants, it has a really simple application process.

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