Robert Weiner

article thumbnail

ROI for a donor database

Robert Weiner

There are key components of advancement support missing in the current software (one of the two areas above, or Events management, or Volunteer management, or on-line fundraising, or Campaign Reporting, or…). Our current vendor has gone out of business, or has stopped supporting our current software.

Database 181
article thumbnail

Do You Need New Donor Management Software?

Robert Weiner

Idealware just published an article by Keith Heller called Do You Need New Donor Management Software? Keith urges nonprofits to look before they leap into new software, cautioning that "new software may not make anything better — in fact, it could make things worse."

Software 100
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Migrating recurring donors to a new system

Robert Weiner

A client is migrating to new Association Management Software, which will entail changing their credit card processor. Ask your recurring donors to move to the new processor. When recurring donors come up for renewal, move them to the new processor. Try to avoid losing or angering loyal donors.

System 113
article thumbnail

The Limits of “Free” Software

Robert Weiner

I received an email newsletter today with the following pitch for a web-based donor database (perhaps you can guess which one): The Cloud offers you constituent relationship management (CRM) software that's less expensive, easier to maintain, more accessible, more intuitive, and with greater flexibility and capacity than you've ever seen before.

Software 122
article thumbnail

Chosing a donor database

Robert Weiner

I get a lot of emails like the following from small nonprofits: We desperately need to get a new donor database and most of them are totally unaffordable!! Or you might have some reports that are mandatory, like a lapsed donor report. Tags: Advancement Services Donor Databases Nonprofit Technology Software.

Database 180
article thumbnail

Thoughts on Software RFPs

Robert Weiner

I then see software vendors, who are already busy with other prospects, scrambling to pull together responses and often (quite frankly) not able to deliver their best because of the timeframe. Tags: Databases Donor Databases IT Management Nonprofit Technology Software. Techsoup article: The RFP Process: An Overview.

Software 112
article thumbnail

What’s a good donor database?

Robert Weiner

I've been enjoying the discussion in the Chronicle of Philanthropy's LinkedIn group in response to the question, " What's a good, affordable donor database program for a small non profit? " (you'll probably need to join the group to read the responses). Are you a Salesforce nonprofit user? If so, is it working for you?

Database 136