Zen and the Art of Nonprofit Technology

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package. As a 10,000 footer, NTEN’s new Donor Management System Survey is of keen interest. There is, of necessity, a lot of overlap betwen CRM systems and Donor Management Systems. and MPower at 0.4%.

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology How’s that donor database of yours? December 2, 2008 In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package. and MPower at 0.4%.

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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. Now we could easily translate that into “managing and nurturing an organizations’ interactions with donors and constituents.&#

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Open Source vs. Proprietary: Nonprofit CRM

Zen and the Art of Nonprofit Technology

Organizations use this tool to track donors, send out newsletters, track the success of campaigns, track who is engaged with the organization in what ways, etc. It’s been around for a while now, and is used by many organizations, some quite large (like the Wikimedia Foundation.) Net/MS SQL Server.)

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Frackin’ Brilliant

Zen and the Art of Nonprofit Technology

It has the kind of functionality you’d expect from a donor database. Leverage the power of the open platform of Salesforce.com, and do the work that nonprofits (and consultants) have been having to do to bang Salesforce.com into shape as a donor database. It seems in a business sense, to be a brilliant move.

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Carnival of Nonprofit Consultants: Better Late than Never

Zen and the Art of Nonprofit Technology

For instance, I’m reading the book, Made to Stick , and this week’s post by Jeff at Donor Power talks about taglines that organizations use – how they make internal sense, but don’t make sense to people outside. He provides exactly the kind of advice that will help organizations connect with their donors.

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It’s the economy …

Zen and the Art of Nonprofit Technology

The Nonprofits Assistance Fund blog talks about how during uncertain times, organizations should think about moving into “turnaround mode.&#. Donor Power blog asks whether brand kills fundraising ? A Small Change blog talks about annual board solicitations.