Zen and the Art of Nonprofit Technology

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology How’s that donor database of yours? December 2, 2008 In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package.

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package. As a 10,000 footer, NTEN’s new Donor Management System Survey is of keen interest. There is, of necessity, a lot of overlap betwen CRM systems and Donor Management Systems. So how did people like these?

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Open Source vs. Proprietary: Nonprofit CRM

Zen and the Art of Nonprofit Technology

CRM (which I am defining rather loosely, rather than tightly, for the purpose of this post – as the tool or set of tools used to track constituents, donations, perhaps even events and volunteers) are arguably the most important technology tools that nonprofits use.

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Carnival of Nonprofit Consultants

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Carnival of Nonprofit Consultants November 19, 2007 Today, it’s my turn to host the Carnival of Nonprofit Consultants. The Donor Power Blog shows that to give, is to receive.

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Carnival of Nonprofit Consultants: Better Late than Never

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology Carnival of Nonprofit Consultants: Better Late than Never May 15, 2007 This carnival is a day late, unfortunately. Technorati Tags: npcarnival , nptech { 1 trackback } Donor Power Blog 05.15.07

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Social CRM, part 1

Zen and the Art of Nonprofit Technology

We (the two partners of OpenIssue ) shared a cab from the Atlanta airport to the hotel when we arrived for the 2010 Nonprofit Technology Conference. I’m hoping that someone (hint, hint) will write the blog post or report taking off on this work, and articulate the major nonprofit use cases for Social CRM.

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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

In the nonprofit world we use this acronym to mean “Constituent Relationship Management&# , generally. Now we could easily translate that into “managing and nurturing an organizations’ interactions with donors and constituents.&# And what I’ve found is pretty interesting.

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