Zen and the Art of Nonprofit Technology

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package. As a 10,000 footer, NTEN’s new Donor Management System Survey is of keen interest. There is, of necessity, a lot of overlap betwen CRM systems and Donor Management Systems. So how did people like these?

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How’s that donor database of yours?

Zen and the Art of Nonprofit Technology

Home About Me Subscribe Zen and the Art of Nonprofit Technology Thoughtful and sometimes snarky perspectives on nonprofit technology How’s that donor database of yours? December 2, 2008 In general, although I am sometimes asked, I tend to avoid assisting clients with choosing a donor database package.

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Social CRM, part 2: Metrics vs. CRM

Zen and the Art of Nonprofit Technology

Now we could easily translate that into “managing and nurturing an organizations’ interactions with donors and constituents.&# I don’t mean to downplay metrics – metrics are hugely important – but I think mixing up metrics and CRM might make it harder to really do either well.

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Social CRM, part 1

Zen and the Art of Nonprofit Technology

How do you know which of your Facebook fans/Causes members are also a donors (separate from donations through Causes)? How do you know how many of your twitter followers are also donors? How do you know what percentage of your donors or constituents are on social media at all (twitter, facebook, myspace, linkedin?).

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Frackin’ Brilliant

Zen and the Art of Nonprofit Technology

It has the kind of functionality you’d expect from a donor database. Leverage the power of the open platform of Salesforce.com, and do the work that nonprofits (and consultants) have been having to do to bang Salesforce.com into shape as a donor database. It seems in a business sense, to be a brilliant move.

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Don't forget capitalism

Zen and the Art of Nonprofit Technology

Here''s some background on what big donors get for giving big money to the NRA. Who knows how much everyone else (importers, retailers, wholesalers, etc.) Here''s a study which shows that the NRA is bankrolled by the people that make their money in guns and ammo. And then, if you want to weep, here''s how the NRA spends its money politically.

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Don't forget capitalism

Zen and the Art of Nonprofit Technology

Here's some background on what big donors get for giving big money to the NRA. Who knows how much everyone else (importers, retailers, wholesalers, etc.) Here's a study which shows that the NRA is bankrolled by the people that make their money in guns and ammo. And then, if you want to weep, here's how the NRA spends its money politically.

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